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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have been ordering jerseys from them since 2020, for myself and for several DJ friends. Recently I've been ordering the t-shirts, I get compliments on every one of them. The quality is excellent. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My blank Cream Royal Pinstripe Baseball Jersey is excellent! It is a well-fitting, comfortable jersey, with all the proper features. The stitching is snug and tight, with no puckering of material; t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the start, Helen was great, she provided fast, prompt service and answered all my queries. I ordered 16 x personalised baseball shirts, differents names & numbers on front and back. All items arr... Leggi di più

Valutata 1 stelle su 5

Design and color look exactly like what was ordered! (The only Pro) The material is very light weight and sizing seems off. Wasn't given option for stitching on soccer jersey. Ordered for youth socce... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

FIITG Sportswear was established in 2006, it specialized at customizing jerseys, shorts, hoodies, hats & Tshirts with most affordable price and premium quality online. We have worked with large companies, small businesses, groups, events, teams, sports fans and individuals for over 15 years.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

342 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible

Horrible , no communications

29 maggio 2023
Logo di fiitg.com

Risposta di fiitg.com

Hi Amil Ortega!

Sincerely apologies about this inconvenience and this is definitely not the experience we wanted you to have!

We are committed to providing our customers with the highest quality products and take customer satisfaction very seriously.

Glad to see the package was delivered recently and please kindly contact us if you have further questions, we are delighted to assist you to resolve it.

Best regards,

Valutata 4 stelle su 5

The jersey took pretty long to get…

The jersey took pretty long to get here, almost about 4 weeks and the shipping company changed 3 times, but the jersey set arrived fine, just as i customized it on the website, no damage or anything bad but don’t expect it to arrive fast if you are paying with free shipping!

23 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

HAVE I BEEN SCAMMED

I’m having a similar issue to all the customers that have complained on here and the process is DEFINITELY GIVING SCAMMER vibes.

I ordered a custom jacket a few weeks ago. got an email that it shipped on 6/13. The email links to a "tracking number" that goes nowhere, it's labeled a "USPS" number but the USPS tracking site doesn't recognize it. there's absolutely no further information about where it is or any hint of an estimated delivery date.

The package is still saying it’s in a state no movement just 6/21 but hasn’t left abd usps has no recognition of the package.

I’m thinking the positive comments maybe from them and NOT REAL CUSTOMERS

12 giugno 2023
Non scritta su invito
Logo di fiitg.com

Risposta di fiitg.com

Hey there,

We wanted to take a moment to reach out and address the issue you experienced with us. We want to apologize for any inconvenience this may have caused you.

At Fiitg, we take product quality and customer satisfaction very seriously. Glad to see the package was delivered recently and follow the status via this link: https://t.17track.net/en#nums=92487903179719910000070113.

If you have any further concerns or questions, please don't hesitate to contact us. We value your feedback and want to ensure that we are always providing our customers with the best possible experience.
Thank you for your understanding and we hope to have the pleasure of serving you again soon.

Best regards,


Valutata 5 stelle su 5

Always responsive customer service

Always responsive customer service. Easy to see logos and lettering. The team says t-shirt jerseys are so comfortable and they don't fade after several times being washed. Thank you Fiitg team because even when corrections or add ons are made, they are quick to assist!

12 giugno 2023
Non scritta su invito
Valutata 4 stelle su 5

Great Product!

The shirt quality is good with both my shirts I received. The time to get the items was a bit long due to the back and forth emails to confirm what I wanted on them.
I will definitely order again!

16 maggio 2023
Valutata 5 stelle su 5

Tropical Hawaii Palm Jersey

I ordered the Tropical Hawaii Palm Leaves custom jersey and I absolutely love it, great quality fabric, super comfortable, definitely going to be ordering more jerseys from you guys, thank you !!

8 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Tracking a package? Good luck...

We ordered a custom jersey three weeks ago. We got an email that it shipped on May 27. The email links to a "tracking number" that goes nowhere, it's labeled a "USPS" number but the USPS tracking site doesn't recognize it (nor does UPS, I tried just in case). In response to my email asking for an update, I got a note telling me that the package had cleared customs or something to that effect. We now can see that the package reached a "hub or sorting center" and "arrived at Unit" last Friday, but it's impossible to tell whether the "hub" is the US, our state, or our city, and there's absolutely no further information about where it is or any hint of an estimated delivery date. I downloaded the app their shipping confirmation says we should use to track the package, and it gave me nothing other than the exact same 5-day-old "arrived at hub" message. At this point, we've learned our lesson about ordering from this or other similar companies. Whatever they say about the shipping time, either ignore it or multiply it by two or three.

6 giugno 2023
Non scritta su invito
Logo di fiitg.com

Risposta di fiitg.com

Hey there,

Completely understand how you feel now and this is definitely not the experience we wanted you to have!

To assist you to solve the question better, we request you kindly provide the order number to our support team!

Once I have this information, I will personally investigate the status of your order. Your satisfaction is important to us, and we will do our best to resolve any concerns you have.

Best regards,

Valutata 1 stelle su 5

Not sure what to say other than that…

Not sure what to say other than that this website is a total ripoff. All the negative comments are true. This site is a total scam. If you want to spend your money and not receive a thing, go ahead and order. It seems like all the good reviews are paid reviews.

8 novembre 2022
Non scritta su invito
Logo di fiitg.com

Risposta di fiitg.com

Hi there,

I apologize for the inconvenience caused you and this is definitely not the experience we wanted you to have!
To assist you further and resolve the issue, I kindly request you to provide more order info to our support team. Once I have these details, I will personally investigate the matter and work towards finding a suitable solution for you. Resolving this issue to your satisfaction is our top priority, and we appreciate your patience and cooperation in this process.

Best regards,

Valutata 2 stelle su 5

Very disappointed with my jersey

Very disappointed with my jersey. The options of having printed or stitched is very misleading. I asked for stitched logo as in my personal opinion would look much nicer than a printed version. When I received the jersey the logo is still printed. Just printed separately then stitched onto the jersey, rather than individual layers creating the text logo stitched on.
Really disappointed with what I got in the end

8 maggio 2023
Logo di fiitg.com

Risposta di fiitg.com

Hey there,

Sincerely apologies about this experience and this product did not reach at your expectation!

We'll arrange our support team to assist you to solve the question within 24 hours.

We strive to maintain high standards of product quality and ensure customer satisfaction.

Best regards,

Valutata 5 stelle su 5

I ordered a Hoodie with my own text

I ordered a Hoodie with my own text. Afterwards I realized that I forgot to add a logo. I contacted customer service who helped me right away. They asked me to send the log ASAP and they would solve it. It sent a link where I could pay for the extra order. However, there was a problem with the payment and after several emails between us, they said that I don't have to pay for the logo because of the problem. Miky at the support helped me, the best! I Will tell more how long the delivery will take and tell about the result.

6 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Fast shipping

Fast shipping, this is a great product my family loves there jersey. Will definitely be doing more work with this guys in the future.

22 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam. All their products are factory-made in China. Nothin is handmade. Cheap quality. Horrible jerseys with defects. Customer service is nonexistent and shipping takes forever. This website should be shut down..

10 gennaio 2023
Non scritta su invito
Logo di fiitg.com

Risposta di fiitg.com

Hey there,
I apologize for the inconvenience caused by the quality issue with the product you received. At fiitg.com, we strive to maintain high standards of product quality and ensure customer satisfaction. I understand the importance of addressing this matter promptly.

To assist you further and resolve the issue, I kindly request you to provide me with order details to our support team, we'll make things right and do our best for you.

Kind regards,

Valutata 1 stelle su 5

Still waiting on product and no info on…

Still waiting on product and no info on tracking package so highly unlikely going to order anything from this company again. Was not a special order either, just a single shirt to verify fit for team.

4 maggio 2023
Logo di fiitg.com

Risposta di fiitg.com

Hey there,

Thank you for shopping with fiitg.com! I apologize for any inconvenience caused by the delay in receiving your order. To assist you further, I've got this updated USPS tracking number for your package: 4204412992748927005710010001831423, please kindly follow the status via this link: https://t.17track.net/en#nums=4204412992748927005710010001831423.

Kind regards,

Valutata 5 stelle su 5

Satisfied Customer

I needed to order custom baseball jerseys for my adult baseball league team. I worked with Helen, who was great! She was super helpful and informative throughout the whole process. I ended up ordering 17 custom jerseys with our team name and players' names and numbers all stitched and they came out fantastic. They have held up well so far after multiple games and washes. The ability to customize the jerseys to our exact specifications got us something that is unique and I know all the other teams in the league are jealous of how good we look! One thing I was worried about was the sizing, but Helen assured me that they would be true to size, and she was right. I wear a US size large t-shirt and ordered my jersey in a size large, and it fits perfect! I was also worried the jerseys wouldn't arrive on time for the start of our season, but again Helen assured me they would and they arrived on time, nicely packaged. Thanks Helen and FIITG for a great experience and product!

23 febbraio 2023
Non scritta su invito

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