Had to wait 3-4 months for a re-loan even though system error didn't debit my account, it was considerate that I defaulted on my loan payment. Never have missed a payment. A missed payment not... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This company would be 5 stars if it did not take so long for them to “receive” payments. I find myself getting worried and constantly checking when it comes down to my last payment to make sure it has... Leggi di più
L'azienda ha risposto
Regular rates. Service could be better. I hope I will never need you again
Communication wasn't the most clear on their part, and I wound up becoming very anxious about late fees, because I couldn't get clear answers. Otherwise, it's a good enough service. The reps, while... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 27 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service. In Canada we started this mission in 2015, and continue to invest and improve to serve our customers better. To date we have served tens of thousands of happy Ferratum Family members.
Informazioni di contatto
250 University Ave., M5H 3E5, Toronto, Canada
- 1-877-880-3099
- customercare@ferratum.ca
- ferratum.ca
3,0
Nella media
215 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very reliable and fast service
13 luglio 2017
Non scritta su invito
No troubles on getting a loan
13 luglio 2017
Non scritta su invito
Took over a week to get my money I had …
Took over a week to get my money I had applied for. After several email correspondences, the money was wired to the wrong account number twice after I had initially had specific information about the number.
13 luglio 2017
Non scritta su invito
Risposta di Ferratum Canada
Hi there. I'm sorry to read about the experience you had with receiving your loan. I want to ensure you that we're reviewing your case internally and will improve this process based on your feedback.
We're always working hard to make sure our customers get their funds fast, and efficient.
Again, apologies about this not so great experience, and I hope you'll give Ferratum a try again in the future.
Ferratum Customer Care.
Great customer service and super fast …
Great customer service and super fast service
13 luglio 2017
Non scritta su invito
No nonense type of small loan thats …
No nonense type of small loan thats quick and easy - very positive experience and would recommend to anyone!
13 luglio 2017
Non scritta su invito
Transparent and fast and efficient …
Transparent and fast and efficient service. Highly recommend others to take a look-Swarna
13 luglio 2017
Non scritta su invito
Fast and easy process
Fast and easy process. .Excellent customer care
13 luglio 2017
Non scritta su invito
Great loan company
Great loan company, but it needs to expand the loan products it can deliver. If longer term loans were offered it would be 5 stars because the application process is simple and effective, the delivery of funds fast.
Rate me a fan of Ferratum.
13 luglio 2017
Non scritta su invito
Risposta di Ferratum Canada
Hi Paul, thanks for the valued information. Currently we're exploring ways to implement new loan products for our customers in the coming months, and hope you'll return to experience these changes we've been working hard on.
We're also a fan of Paul, too! :-)
Thanks for being a member of the Ferratum Family.
Ferratum Customer Care.
I am a repeat customer always good and …
I am a repeat customer always good and fast service. I would recommend ferratum to friends
13 luglio 2017
Non scritta su invito
Fairly easy process with adequate time …
Fairly easy process with adequate time to repay . Just wish there were other lower cost alternatives to be offered . 4 ⭐️⭐️⭐️⭐️
13 luglio 2017
Non scritta su invito
Awesome quick service
Awesome quick service. Will use again and recommend.
13 luglio 2017
Non scritta su invito
Great customer service!
13 luglio 2017
Non scritta su invito
Loan was hassle free
Loan was hassle free, I recommend ferratum for your next loan.
13 luglio 2017
Non scritta su invito
Great service..very quick and no issues.
13 luglio 2017
Non scritta su invito
I've had a few loans from Ferratum and …
I've had a few loans from Ferratum and to be honest, the service has improved a lot over time. If I apply outside of normal business hours, by 6 a.m. the next morning I have my approval and money by that evening. The added bonus is if you ask, they will allow you to pay the entire loan back 45 days later.
13 luglio 2017
Non scritta su invito
Risposta di Ferratum Canada
Hi Alice,
Thanks so much for the great review. We're glad the improvements we've been working hard on are getting noticed.
Thanks for being a member of the Ferratum Family. Have a great day!
Ferratum Customer Care.
I have tried many payday loan …
I have tried many payday loan companies..all good experiences, but this company goes above and beyond expectation...my initial approval took a whole ten minutes..now reloans are done in less than five..deposit by the end of the day...I HIGHLY recommend Ferratum to anybody looking for a fair, honest, and very reputable company for payday loans..Dont look any further than Ferratum..the rest, do not simply compare
13 luglio 2017
Non scritta su invito
Risposta di Ferratum Canada
Hi Stephany,
Thanks so much for the kind review! We're glad the improvements we've been working hard on are getting noticed. We're glad you're a member of the Ferratum Family and hope to see you back soon.
Have a great day!
Ferratum Customer Care.
Yes I’m writing to let you know how …
Yes I’m writing to let you know how much appreciate the Outstanding customer service that your stuff provided me with chat support yesterday.
Thanks
Aziz
13 luglio 2017
Non scritta su invito
Risposta di Ferratum Canada
Hi Aziz, thanks for your kind review. We're always improving our customer service experience and greatly value your input.
Thanks for being a member of the Ferratum Family.
Ferratum Customer Care.
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