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Valutata 5 stelle su 5

A very good experience. Thorough and accurate appraisal of our house by Paul. Excellently marketed. Friendly and helpful staff during the selling process. Excellent support from Kirsty up to c... Leggi di più

Valutata 5 stelle su 5

We had an excellent experience buying our house through Fenn Wright. Kirsty was incredibly helpful from start to finish, always keeping us informed and making the whole process smooth and less st... Leggi di più

Valutata 5 stelle su 5

Kirsty and the team were unbelievable with our house purchase. We had so many hurdles to overcome and we were made to feel at ease throughout the entire process. We cannot thank Kirsty and Fenn Wright... Leggi di più

Valutata 4 stelle su 5

Companies are only as good as their people and Kirsty really stood out, giving us scheduled updates and extra calls if certain events happened. She also gave us advice and suggestions that were really... Leggi di più

4,6

Eccellente

TrustScore 4.5 su 5

211 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,6

Tutte le recensioni

(211)

51 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful and responsive

They have been so helpful during the transaction. Kirsty has been calling me every week to update the progress of the transaction and very responsive in any questions raised. I’m very happy with their service.

8 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.

7 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience with Fenn Wright…

I cannot recommend Fenn Wright’s highly enough. From the perspective of a buyer, they’ve been nothing short of brilliant. They’ve managed my expectations clearly throughout the whole process, from offer to completion. And, what would normally be viewed as a fairly stressful experience, the conveyancing process has been smooth sailing throughout. In particular, Kirsty King, who has been in weekly contact with status updates and actions, as well as managing all parties involved. She’s really gone above and beyond to help the process through to completion, and her knowledge, experience and willingness to help is a credit to Fenn Wright’s. I would have absolutely no hesitation buying again through Fenn Wright, or indeed listing through them.

5 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I recommend Fenn Wright Felixstowe

Dealing with Charlie Howgego and her colleagues of Fenn Wright Felixstowe has been a delight. They followed through the initial enquiry to the sale, efficiently and courteously throughout. Every call was returned promptly and they were lovely to deal with. I'd do business again with them in a heartbeat and happily recommend them to others.

31 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service, professional and proficient

From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you

24 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great experience with fenn Wright…

Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.

15 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Phil and Kirsty were amazing from start…

Phil and Kirsty were amazing from start to finish of our recent house purchase. Phil was utterly brilliant when viewing the property and Kirsty kept us in the loop all the way through to completion.

Totally professional and an amazing service! thank you so much

25 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional and efficient service from…

Professional and efficient service from start to finish. They quickly found a buyer who had nothing to sell, and who offered the asking price. Their sales progression team, especially Kirsty, were excellent and kept us informed as to progress of the transaction and kept in close touch with our buyers. Overall a very pleasant experience and we would have no hesitation in recommending Fenn Wright to other people. Well done to Graham Buxton and the team, a top job!

25 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic

Went with Fenn Wright after struggling with another agent and they were fantastic. Sold our house promptly and were by far the most proactive people in our entire chain. Chasing and harrying to get it all done. Thanks.

24 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Huge help

Cameron and Hannah at the Chelmsford branch were a huge help whilst purchasing our flat through Fenn Wright. They were always available to ask questions and to help speed things up. It was much appreciated. I would highly recommend them.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

5 star service

We recently purchased our first home via Fenn Wright, Colchester - we honestly couldn’t recommend Kirsty and her team enough. All aspects of the purchase were dealt with efficiently and communication was excellent throughout all stages of the purchase. Any queries/issues that arose were promptly dealt with by the team which made what seemed a daunting process for us, incredibly straightforward and stress-free on our side.
Kirsty was incredibly knowledgeable about all aspects our house purchase, which completely filled us with confidence that everything was being taken care of.
Will certainly be using Fenn Wright in the future and would highly recommend!

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional and friendly attitude

Professional and friendly attitude. Regular updates throughout the post-sale period. A particularly long postsale period in this instance. Persistency in pushing for information from the buyer, their solicitor and mortgage lender. Politeness in calls and emails.

21 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Hopeless service

I can only endorse the 1* reviews. Their commercial surveyor has repeatedly failed to reply to emails, phone calls, voice messages, texts. We finally had to go elsewhere. No more Fenn Wright for us!

7 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Wanted to view a property they have listed. The girl on the phone very unprofessional and telephone manner shocking.

Wanted to view the property to make sure it's suitable for my family needs. I'm integrated on the phone. I'm not going to do a 140 mile round trip to waste my time.

Won't be using this company. Wish I had seen the reviews prior to calling them. Would have saved my time.

2 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Ipswich team the worst

Ipswich team the worst

After viewing a property / signing contract , ready to move in I’ve been phoned to be told the flat is gone and the reason is due to agents misunderstanding ( other agent rent the flat to someone else already ) . After the phone call ends I receive an email from them saying the tenancy application offer has been cancelled subject to contract and references …
On top of that I’ve already contacted them several times to refund the holding deposit with no answer ..
just stay away from this unprofessional “agents “ . Waste of time and headache

10 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Hollow Promise

Lessons learnt. First buyer months in shifted quickly to an identical property in the block on a small technical issue, second buyer ghosted after offer, third buyer took near six months with no exchange and miraculously secured another property in two days.!!!! Progressing is extremely weak and ineffectual.

14 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Water Heater Replacement

I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.
I would also like to mention Emily who was also very helpful, while Mel was on holiday.

22 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly.

We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions!

We would definitely use Fenn Wright again in the future

14 dicembre 2022
Non scritta su invito

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