fearlesss.co.uk 

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Valutata 5 stelle su 5

I have had a few items of clothing from Fearless, each have been made to an extremely high standard of quality. I love the oversized hoodies and T-shirts. Would definitely recommend

Valutata 4 stelle su 5

I've brought several things from fearless and have noticed they have had a few problems lately. I had a gift voucher and kept waiting for the new stock to arrive but decided to get a couple of tops as... Leggi di più

Valutata 5 stelle su 5

First time ordering from Fearlesss - I was concerned the quality was going to be poor like similar boutiques online however the dress I ordered is beautiful, well made and fits lovely (true to size un... Leggi di più

Valutata 5 stelle su 5

From ordering online to receiving my items was quick & easy My items were good quality and fit well. Will be buying again

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Informazioni di contatto

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fabulous clothing range

Fabulous clothing range I have had some lovely items that I haven’t been able to find on the high street at a reasonable price. The only request I would make is that in descriptions the height of the models wearing the clothing range was disclosed to give me a better idea of length of some of the dresses as some are better suited for a petite not tall person.

5 luglio 2019
Non scritta su invito
Logo di fearlesss.co.uk

Risposta di fearlesss.co.uk

Hey Lisa thanks for your review and some great feedback there. We will look to do that in future! x

Valutata 1 stelle su 5

Didn’t receive my parcel

Didn’t receive my parcel! Trying to contact them is a nightmare they only get back to you as and when they feel like!

4 luglio 2019
Non scritta su invito
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Risposta di fearlesss.co.uk

Hi Sarah, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I have seen that we have indeed been in contact with you though about this.

Please feel free reach out to customerservice@fearless.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Valutata 1 stelle su 5

WARNING!!! Bad

I've ordered a pair of shoes from fearless, I wore them once and they fell apart. I emailed customer service and they gave me my money back in credit and apologized for the quality of the shoes. I used the credit to purchase a top 2 months ago and have not yet received it. I have emailed them Multiple times and they haven't been any help in locating my order. Do not order from this company ! And have not been offered a refund I've been asked to wait till they get a response from the delivery company, but have been waiting to long for this already. I've asked for a refund but waiting on a response

3 luglio 2019
Non scritta su invito
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Risposta di fearlesss.co.uk

Dear Chloe, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Valutata 5 stelle su 5

Fab!

Love shopping at fearless. It’s always a go to site for new clothes and shoes. Never been disappointed and fast delivery xx

3 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Shoes

Love all the shoes I have bought from here, always true to size, great offers.
Clothing I feel is a bit young for me so just sticking with the footwear

3 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Love my new wedges

Love my new wedges, they were true to size and looked exactly like the photos, delivery was quick with no problems 🙂

3 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

EXTREMELY POOR CUSTOMER SERVICE AND…

EXTREMELY POOR CUSTOMER SERVICE AND SUBSTANDARD GOODS. ONLY WAY TO GET REFUND IS TO RAISE A CASE WITH PAYPAL 🤬 AVOID THIS COMPANY AT ALL COSTS!

3 luglio 2019
Non scritta su invito
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Risposta di fearlesss.co.uk

Hi Jacqui I am sorry and disappointed you have posted this. I dealt with this personally for you and we exchanged several emails. I explained the issues and resolved your matter promptly.

Valutata 1 stelle su 5

Bought something and it didn’t arrive

Bought something and it didn’t arrive. Hermes lost the package. I’ve emailed and mailed lots of times with no reply. The package was for my holiday and happened weeks ago

3 luglio 2019
Non scritta su invito
Logo di fearlesss.co.uk

Risposta di fearlesss.co.uk

Hi Laura sorry to hear about this. Can you resend your email to customerservice@fearless.co.uk as we don't have any record of you sending emails. We will look into it straight away. Thanks

Valutata 5 stelle su 5

I bought a dress and shoes.

I bought a dress and shoes from Fearless. The dress fits perfectly and is great quality. The shoes are so comfortable and have padded soles which is an extra bonus. Really pleased with my purchases and Fearless have never let me down. Love to shop the new arrivals regularly!

3 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

Broken shoes in an hour

Bought two pairs of sandals, wore one for not even an hour and the shoe started to fall apart. Emailed about it and got no reply. £30 down the drain,definitely won’t be using the sight again

3 luglio 2019
Non scritta su invito
Logo di fearlesss.co.uk

Risposta di fearlesss.co.uk

Hi Whitney we have checked and we did reply to your email from Friday 28th June on Monday 1st July
We asked you to return the shoes so we can refund you. As soon as you do that we will be able to refund you.
Thanks

Valutata 1 stelle su 5

Shocking customer service

Shocking customer service. Made countless orders over the past two years & have been blocked on social media for asking where my refund is from March! Disgusting customer service, changed their website so accounts are invalid to log in and check past orders etc. Blocking customers is only a reflection on yourself. Check Facebook, countless other customers in the same position. If you’re that desperate for the money keep it, however dignity is a far better trait than the superficial show of faux wealth on your Instagram. Obviously this is paid for by all these customers you’re blocking! Now they’ve reported this review because it shows the truth. Have a look to see how many reviews they’ve had removed.

5 giugno 2019
Non scritta su invito
Logo di fearlesss.co.uk

Risposta di fearlesss.co.uk

Dear Kelly we are sorry you feel this way. The company is under new ownership. All of these have now been addressed as you can see from the many positive reviews we have had recently.

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