FCP Euro Recensioni 1674

I have been a customer for about 10 years. My first order was on 3/17/2015. This company was great for a while but the way they conduct business went down the drain recently, here is why I say that from my personal experience:
1. I don't trust the product reviews on their website. I purchased parts that were very bad (a radiator hose). The hose was not a good fit. It leaked and I had to go to the dealership and buy an OEM hose to get my car to be drivable again. I tried adding a review about that hose, FCP will delete my review. I tried re-adding it multiple times, but they will always delete it. The review was 1 star. The review was professional and only about that product. If they delete bad reviews of products, how will I trust the reviews on their website!
2. In the past they had a very nice return policy where you could return any part for a refund within a year. Also, after a year they will return it for store credit. They changed their policy without any notice. They will accept they return only within 3 months of purchase. They won't accept any return after that.
3. Their life time warranty is very tricky now. They are asking you to re-purchase the exact same product for that warranty to apply. That is terrible, if you buy a part that was low quality and you wanted to change the brand, they won't accept the life-time warranty return! They accept warranty returns in the past as long as you buy the same part regardless of the brand. Now they are very strict about you having to buy the exact same part. This makes their lifetime warranty useless for me.
4. The only reason I used to buy from FCP was their life-time warranty. I could find the same exact part cheaper from other reputable retailers. That includes my local BMW dealership that offers cheaper, than FCP euro prices, if I order online and pick-up instore.
At this point, I will not be placing any new orders through FCP except for the warranty orders that I have placed in the past.

I hope this review helps.

Have always had quality products at a good price delivered in a timely manner.

The ability to compare OE and aftermarket parts is very helpful.

GREAT COMPANY!!!!!!!!!!!!!!!!!! fast and fair shipping Highly Recommend

Fast shipping, Quality parts, good pricing. Great diy videos and maintenance kits

When I order thru FCP Euro their service and parts are high quality and great price. If I had a question at any giving point. I can call them and ask them any question they treat me like part of their family. Thanks FCP Euro.

Great product, price, and shipping.

There was an error on my order and FCP fixed it at no cost to me. So many companies have excuses instead of results. No so with FCP.

The prices are very good and customer service is even better. Also, I have never received an incorrect part.

I like the oil change kit. Oil, filter and drain plug all in kit. It gets packed and out quickly. Shipping is fast as well. Great products at a fair price.

Saved $500,
Exactly what I needed to do the job myself.

They have a great service and parts
I buy many times from this company and I have exelente service the parts arrived in perfect condition well packaged and you can find everything on their website, easy to navigate and the price are very competitive with the other companies

FCP delivers swiftly and complete orders
The packages arrive without damage and the selected kits contain everything as advertised. We have several cars inour family andto date have not needed to engage customer support.

FCP has the correct goods for your European vehicle. The warranty is incredible and the service could not be faster.
I buy just about all my parts and liquids from them.
In at least 10 years, I've never gotten the wrong item.

FCP is always quick to help or answer any questions, they choose products and manufacturers carefully. Always happy to buy from FCP Euro

Great company for OEM and aftermarket parts and the warranty policy is phenomenal

FCP Euro is a great company to deal with. From their customer service to the parts that get delivered is just awesome. I have been doing business with them for about 3 years now and NEVER had a bad experience. Try for yourself you will not be disappointed. That should be their slogan.

An amazing company. We had a slight shipping issue. They went above and beyond to help out. I highly recommend buying from them. And definitely will again myself.

Prices are always competitive, shipping is consistent, and service is excellent. The lifetime warranty for the parts is a big reason why they are my first stop for online parts.

I’m new to owning a German vehicle and have been able to find all the things I need at FCP for maintaining my car. Being local is even better, I can get parts next day

100% Honest and fair. Great prices and service, quick shipping also.