FCP Euro Recensioni 1674

Had all the parts I needed even for a 20 year old car. And at a good price. And installation videos were very helpful.

My package was stolen. When I placed the order, I left the city confident that the delivery date was the one indicated at the time of payment.I never expected it to be 5 days early, now I'll have to buy everything again.

The oil filter doesn't fit my Volvo. The oil is correct but not the filter.

Communication was great. Shipping was fast. The YouTube video instructions were perfect.
Thank you.

I needed a part for my son’s car, I ordered it on Wednesday got it on Thursday. Awesome and easy!

Accesible price but trust in durability

Item was in stock as stated on website, shipped out next day, and arrived in 3 days like they said it would. Genuine Mercedes parts. No problems whatsover.

Kevin, as per your reply. Regardless how long ago the order was placed. What's you definition of lifetime warranty? The item was still new in the box, and was just recently installed. It was part of a kit, and one part failed. Instead of offering to send a replacement part, or something comparable, as a replacement, your suggestion was to uninstall everything I installed, pay for an entire new kit, in addition to new parts to install the new kit, when I receive that, return the kit with the defective part for store credit of the new purchase, that's your warranty 🤔, Store Credit, nah!. Only because I called an told you how I felt about your so called lifetime warranty. That's when fcp further tried to justify why you can't send a replace part, and then made unacceptable offers, still wanting me to repurchase an entire kit. With one of your reps, going as far as saying the manufacturer does not sell that part individually, it only comes with the kit. (Play back the recording) I offered to give him that part number. Your so called supervisor also stated he had nothing in stock that was comparable, he would have to order it, but if you go online it states, you have that item in stock. Yeah he didn't mention that! That's where I draw the line with the BS, and have no intentions of shopping on your site ever again. Your warranty reads more like a scam to keep people buying from fcp euro, even after you sell them defective merchandise.



I will never shop with this company again. Purchased a Saab clutch kit from this company, when I installed it the release bearing, it's defective. Now they offer a lifetime warranty on parts, but only if you purchase a new part you then would be eligible to get a store credit. So basically you're paying for the same parts twice to get a replacement, and store credit for the second purchase when you return the parts. That's The Scam of the Lifetime Warranty!. Custom reps are poorly trained to help customers, because this was never explained on my initial phone call about the defective item, I found out thru an email, and since the clutch is already installed, they will not just replace the defective item. They now want me to uninstall the clutch, and return the entire expensive kit just to replace one part with a new kit. I was also lied to by one rep (Adrian), and a so called supervisor (Raheed) when I requested to speak to one regarding part replacement, and parts availability they both had different misleading information. I just hung up on him because I was tired of the BS. Right now I don't have the extra cash to throw at new parts only to wait for store credit, and or refunds they suggested. I don't recommend shopping with this company, after my experience with them, and their underhanded business practices, offering a lifetime warranty for store credit, and poor customer service.

My order was placed twice and difficult to get communication immediately to cancel one of the order.

Got the right parts for my maintenance quickly.

I received my parts literally the day after I ordered them. It was crazy. I live in a small town and don’t usually get things that fast. Both of my separate orders I received the day after I bought them. I will continue to be ordering from fcp for my X5♥️♥️♥️

Super quick shipping and processing time!

Super fast shipping, and the part was exactly as described. I will definitely order from them again in the future.

My order came in super fast way before the day it said it would be delivered the. Also the website was really easy to use but with that said i would gladly do business again with FCP euro 💯

Next day shipping on my oil change kit was amazing! Everything delivered fast and organized way better than going to an auto parts store!

I’ve had a great experience buying OEM parts from FCP Euro for my DIY repairs. Their website makes it very easy to find the correct parts, shipping is always fast, and the prices are hard to beat for the quality you receive.

What really sets them apart is the lifetime replacement warranty, it adds tremendous value and confidence when maintaining your vehicle long term. If you’re looking for high-quality OEM parts at competitive prices with outstanding customer value, FCP Euro is tough to beat.

Good customer service

The part came sooner than expected no issues. The cars running perfectly 2 thumbs up