Have insured with Fbd for the last 30+ years and although have not had to claim have always found the contacts very helpful. Obviously the rises in premiums each year are not welcome but hopefully the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I can’t believe how efficient FBD and customer services have become. Fantastic customer service and support. I left FBD many years ago ago because of the lack of service. Delighted to support loca... Leggi di più
L'azienda ha risposto
Friendly helpful staff. The only thing I dislike is making staff do these kind of reviews of themselves- its a poor way to manage staff. Good managers and business do this by treating staff well and... Leggi di più
L'azienda ha risposto
Simple clear questions and instructions from start to finish online. Big difference in price of FBD home insurance compared to other companies. 0% interest on DD for my first year.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su FBD Insurance
Scritti dall'azienda
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyInformazioni di contatto
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Irlanda
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4,8
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Mixed experience
Mixed experience:
Polite and friendly on the phone, but the only reason I had to telephone them was because information provided by me to enable an important policy amendment had not been acted upon. It took 3 attempts by me to get the amendment made.
5 giugno 2026
Risposta di FBD Insurance
Hi Fiona,
Thank you for your feedback. We regret the difficulty you experienced with your policy amendment and the multiple attempts required. We are reviewing our process to prevent this.
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Frances
We are so glad you found our instructions clear and easy to use. Thank you!
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Margaret,
We're glad our service was friendly, professional and fast for you. Thank you for your feedback!
Warm regards, The FBD Team.
This process was streamlined and…
This process was streamlined and accurate in its questions with no question being vague or problematic to answer. The process was never repetitive and when the quote came it was worthy of great consideration.
12 giugno 2026
Risposta di FBD Insurance
Hi Ronnie,
We're happy to hear you found our process streamlined and the questions clear. We appreciate that it wasn't repetitive and that our quote was well-received. Thank you for your positive feedback!
Warm regards, The FBD Team.
Im not great with e mails …
Im not great with e mails and I always seem to mess them up,and as usual I had to phone in to get help. The girl on the line was very patient and helpful.
8 giugno 2026
Risposta di FBD Insurance
Hi Brian,
We are happy our team could provide patient and helpful assistance. We appreciate you sharing your positive experience with us.
Warm regards, The FBD Team.
Just quick and easy to do thanks
12 giugno 2026
Risposta di FBD Insurance
Hi Sean,
We're glad our service was quick and easy for you. Thank you for your feedback!
Warm regards, The FBD Team.
This was a very competitive quote and…
This was a very competitive quote and the online application form was very straightforward.
10 giugno 2026
Risposta di FBD Insurance
Hi Sinead,
We're happy you found our quote competitive and the online application straightforward. Thank you for your positive feedback; we appreciate it!
Warm regards, The FBD Team.
Informed, reliable, trust worthy
I have always found the staff at FBD South Mall extremely helpful, thorough and well informed. It it extremely reassuring to be able to pick up the phone and talk to a interested, motivated and helpful person. Thank you for the wonderful service.
21 maggio 2026
Risposta di FBD Insurance
Hi Lesley,
We're happy to hear you consistently find our staff helpful, thorough, and well-informed. We appreciate you letting us know it's reassuring to speak with a motivated and helpful person. Thank you for your wonderful feedback.
Warm regards, The FBD Team.
Easy to use and check information
12 giugno 2026
Risposta di FBD Insurance
Hi Orla,
We're glad it was easy to use. Thanks for your positive feedback; we appreciate it.
Warm regards, The FBD Team.
Straightforward conversation with Rose
Straightforward conversation with Rose, listened to me and discussed my requirements. Happy with outcome of conversation.
12 giugno 2026
Risposta di FBD Insurance
Hi Mark,
We're so glad to hear our team member listened to your requirements and you were happy with the conversation's outcome. We appreciate your positive feedback.
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Joe,
We're glad our service was friendly, efficient and knowledgeable for you. Thank you for your feedback!
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Tony,
We are so pleased to hear your renewal was quick and easy. Thank you for sharing!
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Ciaran,
We're glad our team was helpful and informative. Thank you for your positive feedback.
Warm regards, The FBD Team.
Very professional and courteous girl…
Very professional and courteous girl that I dealt with.overall would rate this phone conversation very positive. My only concern would be the policy price nearly doubling over the last 4 years
11 giugno 2026
Risposta di FBD Insurance
Hi Edward,
We're glad to hear about your positive phone conversation. We appreciate you bringing your concern about the policy price increase to our attention. We value your feedback.
Warm regards, The FBD Team.
Quick and easy to renew
11 giugno 2026
Risposta di FBD Insurance
Hi Derek,
We're glad it was quick and easy!
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Caroline,
We're so glad you had a quick connection with our team! Thank you for your feedback.
Warm regards, The FBD Team.
Great customer service
My call with Andrea was informative and her communication was exceptionally clear. She ensured I fully understood the details of my policy. Very helpful!
11 giugno 2026
Risposta di FBD Insurance
Hi Audrey,
We're so happy to hear that your call was informative and clear. We appreciate you highlighting the helpfulness and policy understanding. Thank you for your positive feedback.
Warm regards, The FBD Team.
Ease of getting policy and price
11 giugno 2026
Risposta di FBD Insurance
Hi Andrew,
We appreciate your feedback on policy and pricing.
Warm regards, The FBD Team.
Risposta di FBD Insurance
Hi Gerry,
We appreciate your feedback.
Warm regards, The FBD Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
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