Dreadful
Dreadful
Haven’t received goods despite constant emails to this company also BEWARE they don’t respond to emails so not a hope in hell of getting your money back THIEVES
29 luglio 2025
Non scritta su invito
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Dettagli dell'azienda
Scritti dall'azienda
Total Treasures is a Family Run Company. Celebrate special moments with our 25 years of gift-giving expertise. We promise exceptional service and unique, quality gifts. Our aim is to make each and every customer feel special.
Informazioni di contatto
19 Jefferson Walk, ST16 1WF, Stafford, Regno Unito
- 07535564380
- info@fbcandlelight.co.uk
- fbcandlelight.co.uk
2,8
Nella media
16 recensioni
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Really easy to order and fast delivery
Really easy to order and fast delivery. What's not to like.
19 dicembre 2024
Null Toleranz
Bedingt durch starken Nebel kamen wir 5 Minuten zu spät. Wir hatte eine 5minütige Diskussion mit einem Angestellten des Veranstalters, in der er betonte, er würde uns ja noch reinlassen, wenn wir nur 5 Minuten zu spät gekommen wären, jetzt wären es aber bereits 6 Minuten. Das Ganze war einfach lächerlich. Schließlich wurden wir von einer weiteren sehr unfreundlichen Angestellten gebeten, die Räumlichkeiten zu verlassen.
Habe nachher mit anderen Zuhörern gesprochen, die sagten, die Musik von Ed Sheeran klassisch wieder zu geben, war ein Reinfall.
17 novembre 2023
Non scritta su invito
Risposta di Total Treasures
Umm not sure how this review is relevant to my business 🤷♀️
I don’t have a venue people can visit and I’m not linked to music or Ed Sheeran I sell giftware online, I’m guessing this is the wrong details 😳
I’ve also noticed that you are based in German and i don’t sell outside of the uk, so you haven’t had any dealings with my business.
Just to help this is the review in English
Due to heavy fog we arrived 5 minutes late. We had a 5-minute discussion with an employee of the organizer in which he emphasized that he would still let us in if we had only been 5 minutes late, but now it was already 6 minutes. The whole thing was just ridiculous. Finally we were asked to leave the premises by another very unfriendly employee. I spoke to other listeners afterwards who said that reproducing Ed Sheeran's music in a classic way was a non-starter.
Love it it really pretty when lit and…
Love it it really pretty when lit and it sends smells out all day easily to clean as well I do recommend buying it
28 dicembre 2022
Wax warmer is beautiful
Items packed really well the wax warmer is beautiful easy to use the online ordering great that the postage was free.
Have bought my second one
21 febbraio 2022
Risposta di Total Treasures
Hi I’m really sorry to hear that your items haven’t yet arrived, they have been shipped to you, if you had contacted me I could have sent the postage details to you and chased up the delivery for you. Hopefully they will arrive with you soon, but please let me know if they don’t so that I can trace them for you.
I love FB Candlelight
I love FB Candlelight! Easy to use website, a wide range of scents, melts, candles etc! Smell absolutely fantastic, real quality products at really good prices. A very quick delivery, kept up to date with pre-ordered items. Will definitely be back for more!!
20 agosto 2021
I haven’t even received my order
20 agosto 2021
Risposta di Total Treasures
I’m really Sorry that your disappointed about your order, as it stated on the item at the time the item was on pre-order which i informed you of the expected delivery date when you contacted me.
As promised the Pre-orders have arrived and your order is now on its way to you with the promised free gift.
Great service
Great service - the wax lamp I ordered is beautiful, great value for money, delivery was quick & efficient would defo recommend this company...
26 febbraio 2021
Lovely electric wax melt
Lovely electric wax melt - I have recommend to my friends and family
24 febbraio 2021
Very quick delivery would definitely…
Very quick delivery would definitely recommend. I am in love with my new wax melt definitely buy again.
15 febbraio 2021
Really quick delivery
Really quick delivery, snow fairy candle smells divine and I can’t wait to use the bath bomb, thank you so much!
18 dicembre 2020
Non scritta su invito
Risposta di Total Treasures
Glad they got to you quickly, and your enjoying the candle.
The wax melts are fabulous the…
The wax melts are fabulous the beautiful aroma lasted was still there the next morning and I’d blown the candle out the night before. Wax melt holder looks great and super value for money
4 ottobre 2020
Non scritta su invito
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