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FatFace - YORK 2 Recensioni 321

TrustScore 4.5 su 5

4,5

28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Leggi di più

Valutata 3 stelle su 5

I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delive... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Regno Unito

  • 01904 635788

4,5

Eccellente

TrustScore 4.5 su 5

321 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Susan

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, RL

Valutata 5 stelle su 5

Love fat face

Love fat face. I ordered a top, it didn’t suit me but fat face refunded the money and postage. No questions asked - Brilliant!

2 gennaio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good Morning Pauline,

Thank you for taking the time to leave us a review!

I am sorry to hear the top wasn't quite the right fit on this occasion! Thrilled to hear you had a positive experience in regards to your return and refund! We love to hear such positive experience from our customers.

We look forward to welcoming you back soon!

Kind Regards, JW

Valutata 5 stelle su 5

Quick service and great quality…

Quick service and great quality products.

27 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

Advert was precise

Advert was precise , delivery as stayed . Boots so comfortable

29 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service from the staff in store…

Great service from the staff in store and easy to order online

29 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you encounter such a pleasant experience when visiting our York store. I will be sure to pass your comments on to the team.

All the best, MM

Valutata 5 stelle su 5

Happy with experience

Ordering was easy and sweater came to US in 5 working days as promised. Colors are nice and fits well. Sweater seems to be well made.

22 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Delighted once more Fatface

Received my order quicker than expected after ordering on 23 December. Was delighted with all items as they were discounted in the sale. I had just been looking at the scarf a week or two earlier in a Fatface shop and so was pleased that I was able to buy it cheaper.
My husband loved his jumper with the zipped neckline. He has a finer one but this one is thicker and warmer.
The ‘Vera’ hat looked good with my long puffer coat and my new scarf.

27 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 2 stelle su 5

Standard of staff in York very poor and lacking in knowledge of purchasing practice.

Assistant not helpful at all. Was left to my own attempts to find a sweater that was in the window. She could have suggested to see what size the sweater in the window was and find out if I could buy it. She stood and thought for so long I gave up, put all my other purchases back that I was intending to buy and left the shop. Ordered said sweater on line instead.

21 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hi there, sorry to hear you didn't have a positive trip to our York store - I will be sure to pass this feedback on for internal review.

Take care, LE

Valutata 5 stelle su 5

Amazing clothing!

18 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good product

Good product. Came on time

13 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.

All the best, MM

Valutata 5 stelle su 5

Great fitting dress at a great price

Great fitting dress at a great price. Just love Fatface.

12 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you are enjoying your new order. I hope you continue to love our products just as much as we do.

All the best, MM

Valutata 5 stelle su 5

Fantastic baseball cap

I bought my husband a baseball cap and he loves it so I bought another one for him so he has two.

11 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.

All the best, MM

Valutata 5 stelle su 5

Pleasex eith item

Pleased with item, quick delivery.

16 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Shorts

Great product great value

15 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good all round online and in store

Really helpful staff both times in visiting the shop recently regarding this on line purchase. Easy on line order and much quicker collection than expected

12 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Valutata 5 stelle su 5

First time ordering from FatFace and…

First time ordering from FatFace and everything arrived quickly and the quality and prices were excellent. Well done to all staff

13 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Gerry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Excellent product

Excellent product, quickly dispatched and politely deliverer.

12 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that your order arrived quickly and that you are now enjoying it. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 5 stelle su 5

Really good quality clothing

Really good quality clothing. It’s a shame a few more local stores in Yorkshire have closed. However, the website is easy to use.

13 dicembre 2023
Non scritta su invito
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that you found it easy to order online and that you are enjoying the quality of the purchase. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 5 stelle su 5

excellent service goods just as…

excellent service goods just as description

12 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

Fatface review

The item arrived on time and the wrapping was not damaged.

10 dicembre 2023
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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