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FatFace - WELLS Recensioni 

80
TrustScore 4.5 su 5

4,7

31 High Street, BA5 2AA Wells, Somerset, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered a lovely 👗 online which I thought would be ideal for cooler summer months which would also take me into Autumn. Beautiful fabric of good quality. Perfect. Unfortunately the neckline just d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered on line and opted for the pick up in store as this is free. This is easy, Fatface let you know when the items have arrived at your chosen store, and send a reminder after 5 days. The store sta... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 31 High Street, BA5 2AA, Wells, Somerset, Regno Unito

  • 01749 670173

4,7

Eccellente

TrustScore 4.5 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(80)

13.098 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Click and collect order

Ordered garments on click and collect. They arrived earlier than expected. Communications for every step. Staff in the branch (Wells) so polite and friendly.

29 ottobre 2023
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Risposta di FatFace - WELLS

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Love the staff in the Wells Somerset…

Love the staff in the Wells Somerset branch. So friendly and helpful. Nothing too much trouble.

25 ottobre 2023
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Risposta di FatFace - WELLS

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Valutata 5 stelle su 5

Staff very polite and friendly

Staff very polite and friendly. Item was collected easily and quickly when I went into collect it. Seemed very well organised.

22 agosto 2023
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Risposta di FatFace - WELLS

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Better range of sun hats than the other stores.

Better range of sun hats than the bigger stores don’t seem to have. I found a really lovely ladies sun cap in denim in their sale. Fat face give a good reduction in their sale goods unlike some other chain stores.

11 agosto 2023
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Risposta di FatFace - WELLS

Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 4 stelle su 5

Ordering process straight forward

Ordering process straight forward. Easy to collect from local store rather than pay for postage. Staff in shop helpful

8 agosto 2023
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Risposta di FatFace - WELLS

Hello Sue,

Thank you for your review.

I am pleased that you found the recent Click and Collect order to be easy! We hope to see you in our Wells store again soon.

Have a wonderful day!

Take care- CT

Valutata 5 stelle su 5

Prompt delivery, excellent quality.

As always, order arrived promptly, clothes were true to size and excellent quality.

2 agosto 2023
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Risposta di FatFace - WELLS

Good Morning Maire, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care - JW

Valutata 5 stelle su 5

Great in store help!

Received my delivery and slippers were too big so popped into Wells store and staff were super helpful, thinking I would just return and order the correct size, they had the item in stock and just exchanged for me, great result and really nice people, very happy

18 luglio 2023
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Risposta di FatFace - WELLS

Hi Rebeca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very pleasant and helpful assistant in…

Very pleasant and helpful assistant in Wells store

20 luglio 2023
Logo di FatFace - WELLS

Risposta di FatFace - WELLS

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valutata 4 stelle su 5
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Risposta di FatFace - WELLS

Hi Joanna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Ordered in my local store on the…

Ordered in my local store on the Thursday and it arrived by Royal Mail the next day! Amazing

8 giugno 2023
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Risposta di FatFace - WELLS

Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS

Valutata 5 stelle su 5

Friendly staff and very efficient

Friendly staff and very efficient. Good choice of clothes both in store and online

21 maggio 2023
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Risposta di FatFace - WELLS

Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD

Valutata 5 stelle su 5

LOVE fatface

LOVE fatface. Great products, great ethics, great sales. Can’t get enough. Order was delivered quickly to store, very easy to pick up fro there. Staff in Wells store were friendly and efficient :)

4 maggio 2023
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Risposta di FatFace - WELLS

Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your amazing comments will be fed back to our incredible team in store! 😍 - RS

Valutata 5 stelle su 5

Great dungarees

Great dungarees - true to size. I wanted them a little baggy so sized up.

26 marzo 2023
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Risposta di FatFace - WELLS

Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB

Valutata 5 stelle su 5

Fat face clothing has never…

Fat face clothing has never disappointed and I find the staff helpful, polite and cheerful

20 dicembre 2022
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Risposta di FatFace - WELLS

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Easy website to use

Easy website to use, fast delivery and gorgeous mugs, great quality!

18 novembre 2022
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Risposta di FatFace - WELLS

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Amazing Store . Very good quality clothes

Very good quality clothes. My on line order arrived very quickly.

1 ottobre 2022
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Risposta di FatFace - WELLS

Hi Suzanne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service

Great service. Helpful and friendly.

28 settembre 2022
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Risposta di FatFace - WELLS

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

I have been shopping with Fatface for…

I have been shopping with Fatface for many years. I love their clothes & service. Keep it up! 💫

27 settembre 2022
Logo di FatFace - WELLS

Risposta di FatFace - WELLS

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Valutata 5 stelle su 5

Fast and efficient deliver

Fast and efficient deliver - unfortunately had to return due to item being too big but ease of return label in bag with item made things so easy
Thanks

4 settembre 2022
Logo di FatFace - WELLS

Risposta di FatFace - WELLS

Hi Margaret, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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