Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff at the Wells store are always so very helpful and friendly. I had ordered a blouse online to be delivered to the store so I was able to try it on. Sadly, for the first time ever, I was disap... Leggi di più
L'azienda ha risposto
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
L'azienda ha risposto
Ordered on line and opted for the pick up in store as this is free. This is easy, Fatface let you know when the items have arrived at your chosen store, and send a reminder after 5 days. The store sta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
31 High Street, BA5 2AA, Wells, Somerset, Regno Unito
- 01749 670173
4,6
Eccellente
68 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff were very friendly and helpful
Staff were very friendly and helpful, I found exactly what I was looking for.
30 aprile 2026
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fat face clothes always wash nice…
Love fat face clothes always wash nice and look nice
30 aprile 2026
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a handbag in the sale.
I bought a handbag in the sale.
I realised it would not be big enough. So returned for a refund. Which was very simple.
26 aprile 2026
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Took three goes to get the sizing
Took three goes to get the sizing. 16 regular too long. 16 short too big. 14 short just right. Annoying that none of the local stores stock short length.
22 marzo 2026
Risposta di FatFace - WELLS
Hello Jude, thank you for your review. I am sorry to hear the sizing wasn't quite right for you. If you need anything further, please email fatfacereviews@mail.fatface.com and a member of our team will be able to help. Take care, CM
Returns are so easy if you collect from a store!
The staff at the Wells store are always so very helpful and friendly. I had ordered a blouse online to be delivered to the store so I was able to try it on. Sadly, for the first time ever, I was disappointed by my choice! However, a look around the store ensured I found a sweater which I liked a great deal more - for exactly the same price: £30 refund, £30 paid ('simples'!!)
6 gennaio 2026
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - WELLS
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful assistance whilst in store
Very helpful assistance whilst in store
Top quality goods as always
20 dicembre 2025
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumper but cover all was much…
Lovely jumper but cover all was much too big Child’s size large
19 settembre 2025
Risposta di FatFace - WELLS
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face and your products
Love Fat Face and your products. Staff always friendly and quality of clothing is as always great. Many thanks.
2 agosto 2025
Risposta di FatFace - WELLS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt delivery to store as promised
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
26 febbraio 2025
Risposta di FatFace - WELLS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Convenient collection from store.
16 dicembre 2024
Risposta di FatFace - WELLS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Placed an order from the website
Placed an order from the website to pick up in store. All went to plan and I would definitely use them again!
20 dicembre 2024
Risposta di FatFace - WELLS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality good
25 agosto 2024
Risposta di FatFace - WELLS
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.-LA
Great website
Great website. Easy to order and fast delivery to store. Store staff in Wells very polite and helpful
30 luglio 2024
Risposta di FatFace - WELLS
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful happy store
Manager was super helpful and reserved/held a sweatshirt until I could get in to buy it. Ended up buying a whole load more! Manager and staff were really upbeat, friendly and helpful.
30 luglio 2024
Non scritta su invito
Risposta di FatFace - WELLS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - WELLS
Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and hope that you love your new items. Take care – CD
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