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FatFace - TOTNES Recensioni 143

TrustScore 5 su 5

4,8

12 Fore Street, TQ9 5DX Totnes, Devon, GB


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Valutata 5 stelle su 5

I love the quality of clothing and delivery service is quick .In store Totnes Devon the staff are friendly and always willing to give help and advice .Love the store a warm welcoming atmosphere .

L'azienda ha risposto

Valutata 5 stelle su 5

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Regno Unito

  • 01803 862272

4,8

Eccellente

TrustScore 5 su 5

143 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Always very friendly and cheerful

Always very friendly and cheerful
Not pushy

11 giugno 2023
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Risposta di FatFace - TOTNES

Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Perfect service,Ordered my dress on Saturday night and…

Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all

10 giugno 2023
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Risposta di FatFace - TOTNES

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Valutata 5 stelle su 5

Good all round.

Good quality, great delivery, great exchange/ returns.

5 giugno 2023
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Risposta di FatFace - TOTNES

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Valutata 5 stelle su 5

Lovely friendly & helpful staff along…

Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.

1 giugno 2023
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Risposta di FatFace - TOTNES

Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Quality products .

Quality products .. a bit different delivery on time
Correct sizes

23 maggio 2023
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Risposta di FatFace - TOTNES

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Valutata 5 stelle su 5

Fantastic service

Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.

2 maggio 2023
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Risposta di FatFace - TOTNES

Good Afternoon
Thank you for your review.

I will ensure that this is passed onto the store for you.

Have a lovely weekend.
EP

Valutata 5 stelle su 5

Punctual delivery to shop

Punctual delivery to shop, friendly staff.

1 maggio 2023
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Risposta di FatFace - TOTNES

Good afternoon, Dagny

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

Valutata 5 stelle su 5

Timely delivery and product met all…

Timely delivery and product met all expectations 👍🏻.

24 aprile 2023
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Risposta di FatFace - TOTNES

Hi Alistair,

Thank you for this review!

It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.

Have a great day!

JH

Valutata 5 stelle su 5

Shop visit

Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases

29 marzo 2023
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Risposta di FatFace - TOTNES

Good morning,

Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.

Take care, MM

Valutata 5 stelle su 5

Always tempted

Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.

26 marzo 2023
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Risposta di FatFace - TOTNES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Friendly staff.

Friendly staff.
Clothes comfortable and a good fit.
Love the style

24 marzo 2023
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Risposta di FatFace - TOTNES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our clothes and lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Item returned

Absolutely no trouble at all in returning an unwanted item. Very polite and helpful staff.

7 novembre 2022
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Risposta di FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Excellent customer service…

Excellent customer service in Totnes store.

22 ottobre 2022
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Risposta di FatFace - TOTNES

Thank you for your lovely review. This will be fed back to our amazing crew in store! - RS

Valutata 5 stelle su 5

Excellent service from store at Totnes…

Excellent service from store at Totnes . Love my new Heidi jumper 😊

14 ottobre 2022
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Risposta di FatFace - TOTNES

Hi Anne,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. We hope you enjoy wearing your jumper.
Have a great day KS

Valutata 5 stelle su 5

Friendly helpful and knowledgable staff.

Friendly helpful staff.

28 agosto 2022
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Risposta di FatFace - TOTNES

Hi Gina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Pleasant change

What a pleasant change, the ladies in the store could not have been more helpful. My wife liked a dress unfortunately this wasn’t available in her size, however the same dress in another colour was they suggested trying this to check the sizing and then gave us all the details to order online, which we did the right size dress in the colour of choice arrived just a few days later, thank you.

5 agosto 2022
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Risposta di FatFace - TOTNES

Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your in-store and online experiences.
Have a great day! KS

Valutata 5 stelle su 5

Totnes store EXTREMELY helpful as…

Totnes store EXTREMELY helpful as always😁

30 marzo 2022
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Risposta di FatFace - TOTNES

Good Afternoon Gillie,
Thank you for taking the time to post a review about our Totnes store. I will have your feedback passed onto the team. I am sure they look forward to your next visit! -KC

Valutata 5 stelle su 5

Love FatFace stores.

Always a pleasure to go into a FatFace store the staff are very friendly and helpful.

12 marzo 2022
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Risposta di FatFace - TOTNES

Hi Andrea
Great to hear you are enjoying shopping with us in our stores. Our in store teams love seeing our customers face to face. Enjoy your day. MJ

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