Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... Leggi di più
L'azienda ha risposto
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Leggi di più
L'azienda ha risposto
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
12 Fore Street, TQ9 5DX, Totnes, Devon, Regno Unito
- 01803 862272
4,7
Eccellente
160 recensioni
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Delivery was shockingly late. I was due to pick up my order on Friday 18th September or Sunday 20th, the shop had not received it. I had ordered it earlier in the week for my sister’s birthday.
Pick up was scheduled for 18th September, I have visited 3 times now, told today it has been lost. It was a birthday present and is now 7 days late! Dreadful service!
I’ve been promised it will arrive in 2 days, nearly a fortnight late
18 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Can never fault Fat Face
Can never fault Fat Face, online or in shop, always a perfect experience.
11 settembre 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Purchased a top on line but had to…
Purchased a top on line but had to return due to size issues. Tried on next.size but not for me unfortunately. I took it back to the Totnes store and the staff were very helpful. So I have no complaints.
21 settembre 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just been to totnes
Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing.
However, today there was so much to choose from, fortunately I had the lovely Lisa helping me today, who is so helpful.
It’s always a pleasant experience shopping in fatface as it has a calming atmosphere, and my dog always gets a treat.
9 settembre 2026
Non scritta su invito
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Lovely friendly staff.
Ordered an item in store as I wanted a size they did not have in store. A few days later, my order arrived in store.
Great service.
22 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered on line it arrived when…
I ordered on line it arrived when stated collected from totnes store the sraff very helpful and friendly
26 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online purchase
Selected item from the online sale - item delivered to store, collected and paid - no problem!
Item as expected and very pleased
14 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely love fat face .
Absolutely love fat face .. one of my go to clothing brands .
Staff in local shop also really helpful and friendly.
Scored 4/5 as on two separate occasions when ordering online … the wrong label has been attached to the item of clothings.
On one occasion a completely different dress on the second occasion correct dress but was the wrong size … ordered size 10 R .. attached label was correct but actual dress was a 12P… so needed to return.
Refunds on both occasions easy and prompt .
12 agosto 2026
Risposta di FatFace - TOTNES
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Love Fat Face the quality of clthing is fantasti.I shopat the Totnes store i cqnt fault the staff always a happy welcome and very good service .
Love fat face the quality of clothing is amazing
11 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
STAFF VERY HELPFULL
14 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face staff were helpful and…
Fat face staff were helpful and friendly. I found it easy to try the clothes and then order the petite sizes for the items I wanted.
4 agosto 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choice of quality well-made…
Great choice of quality well-made clothing and accessories, easy to order online and quick to deliver either to home or nearest shop! Also provides easy to exchange if you have ordered online!
19 luglio 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Totnes branch - professional
Professional, helpful, friendly staff.
2 decent value comfortable summer shirts - so far so good.
25 giugno 2026
Non scritta su invito
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and pleasant customer service.
14 giugno 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3rd pair of quality shorts from Fat Face
Had shorts delivered to shop in Totnes only to be told I could have had them sent to Next in my home town of Torquay. Not really a problem, but o know next time.
Purchased my 3rd pair shorts. Usual great quality and fit. Just wish did the Mawes in black.
7 giugno 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I popped in to Fatface Totnes on…
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos!
I always find the whole Totnes team a delight, always greeted with a smile, a hello and great customer service which you dont get often in a big retail chain.
Thank you for making my visit fun
22 maggio 2026
Non scritta su invito
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The choice and quality of the items for sale ...
The choice and quality of the items for sale and the staff , both were excellent
14 maggio 2026
Risposta di FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Everything went smoothly
27 aprile 2026
Risposta di FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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