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FatFace - TAUNTON 2 Recensioni 

205
•
TrustScore 5 su 5

4,8

Unit A 1/3 North Street, TA1 1LH Taunton, Cornwall, GB

•

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Valutata 4 stelle su 5

Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've loved fatface Taunton for many years. The staff are always so friendly. Good selection of clothes. Which are always fantastic quality. I've had items from here that are over 20 years old!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento uomo
  5. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Regno Unito

  • 01823 332917

4,8

Eccellente

TrustScore 5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(205)

14.178 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent instore service at Taunton…

I recieved excellent in-store service at Fatface Taunton today. The friendly helpful sales person made me feel welcome and she ensured that my exchange and re-purchase was effortless. The sales person provided me with the customer support and help I needed to ensure that my disability needs were met. I really valued this helpful support. Thank You Fatface.

29 marzo 2023
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Risposta di FatFace - TAUNTON 2

Good Morning

Thank you for taking the time to share your recent experience in our Taunton store. Please be assured that I will pass this onto the crew members involved for you.

Have a lovely day!

EP

Valutata 5 stelle su 5

Really good fit gilet & well made

Really good fit gilet & well made. I find fatface products a tad small so I always size up & then fits perfectly. Shipping was really quick too.

17 marzo 2023
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Risposta di FatFace - TAUNTON 2

Good afternoon, Ian

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Taunton store.

Take care, JB

Valutata 5 stelle su 5

Positive feedback for the Taunton branch staff that served us…

The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done. Also Maria on the sales counter was friendly and had great social skills and was also very professional. Always nice to catch people doing something right. Keep on keeping on
Thank you!

27 dicembre 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon

Thank you for your review.

I am so pleased to hear of your recent experience in our Taunton store. Please be assured that this will be passed onto the crew members involved.

Have a lovely Afternoon.

EP

Valutata 5 stelle su 5

The extra mile

I asked for certain items in my size and they had just arrived, so they were still in packing cases in the stock room, so the manager went to the stock room and unpacked all the boxes to get the items I required.
I am very happy with my purchases and impressed that she went the extra mile for me.

31 ottobre 2022
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Risposta di FatFace - TAUNTON 2

Hi Gill, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Taunton Store review

Quick and prompt delivery

30 ottobre 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

I visited the Taunton Store today and…

I visited the Taunton Store today and was served by Fiona. She and her colleague were very welcoming and Fiona helped me with choosing and purchasing my items. I have a hidden disability and they were very understanding and gave me time to adjust to my suroundings and to make my choices. I really appreciated their support and highly recomend the Taunton Store and the FatFace Team. Thank you. Paul

15 ottobre 2022
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Risposta di FatFace - TAUNTON 2

Hello

Thank you so much for your lovely 5* Review!

It is always so lovely to hear positive feedback regarding our stores.

We're so pleased you had such a great experience and we will make sure to pass your feedback onto the team member as we are sure it will make their day. We look forward to seeing you again soon.

Take Care, TG

Valutata 5 stelle su 5

I receive emails regularly from FatFace…

I receive emails regularly from FatFace with relevant offers. One tempted me into my local shop in Taunton to buy a new winter coat. The staff were friendly and not over attentive as they can be in some shops. There was a good range of styles and sizes. I like that the fitting rooms are spacious. When paying staff asked if I was eligible for a discount, explained those they accepted and were happy to wait while I signed up to enable to to claim 20% off. A really excellent service which encourages me to return!

1 ottobre 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon Nikki
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff . If the item is not in store they will either advise where it is available to purchase or order free of charge for you

18 settembre 2022
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Risposta di FatFace - TAUNTON 2

Hi David, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Customer Service

I was shopping today in your sale and Tansel was very attentive, helpful and informative. She was approachable and understanding about my needs and was able to anticipate them. I was left feeling like I had made a friend and will be back to shop again. Thank you

3 settembre 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Lovely store with friendly welcoming…

Lovely store with friendly welcoming staff who could not do enough to help, I was served by a lady called Tansel who was very kind and helpful and I would definitely return.

3 settembre 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

It was just lovely to walk into the shop…

It was just lovely to walk into the shop at Taunton and be met with 2 members of your staff who were amazing. Fiona E was helpful and assisted us in making choices.

16 agosto 2022
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Risposta di FatFace - TAUNTON 2

Hello Roy

Thank you for leaving us this review about your instore shopping experience. Your lovely feedback has been passed on to the team at Taunton Store.

We hope you enjoy your new purchases.

Have a good day! TG

Valutata 5 stelle su 5

I visited the Taunton FatFace today and…

I visited the Taunton FatFace today and found the ladies very helpful in helping me to exchange a recent, faulty purchase from another branch. The ladies were Fiona and Suzi and they were very friendly and gave honest opinions on the items I considered as an exchange for the faulty item. Pleasant atmosphere, friendly staff, lovely clothes, thank you Fiona & Suzi for your help and guidance!

8 agosto 2022
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Risposta di FatFace - TAUNTON 2

Good Afternoon Madeleine
Thank you for sharing your recent experience in our Taunton store with us. Please be assured that I will pass this onto the crew members involved for you.

Have a great Afternoon!

EP

Valutata 5 stelle su 5

Fiona and Lilly served me in store and…

Fiona and Lilly served me in store and were incredibly helpful and lovely to talk to. They offered advice and guidance about clothes and how they looked on me. I would definitely shop here again and hoped to be served by these lovely ladies.

6 maggio 2022
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Risposta di FatFace - TAUNTON 2

Hi Charlotte

I am so happy to read what a positive experience you had in the Taunton store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)

Valutata 5 stelle su 5

Taunton Fiona E

Taunton Fiona E
Fabulous service as always in the Taunton store ! Fiona even modelled a cardigan for us to check the fit as a present . The staff are always friendly and helpful we regularly visit with are doggie and treats are always on offer for him too !! Great job guys

5 maggio 2022
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Risposta di FatFace - TAUNTON 2

Hi Cathy,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Taunton store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.

Valutata 5 stelle su 5

Happy customer

I just love fatface clothing, I have been a loyal customer for over 15 years. Love the vibe of the Taunton store, great customer service. Shame that the online department can’t seem to get my returns right. I always have to make contact as some items are refunded but not others despite being in the same package and from the same order! Please sort this out as it’s really frustrating and if I wasn’t so hot to check my refund status it could easily get missed and I’d be out of pocket.

2 maggio 2022
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Risposta di FatFace - TAUNTON 2

Hi Kate, thank you for your review - I am so pleased to hear that you are such a loyal customer.
I am sorry to hear that you have issues with your refunds - I will be sure to pass this on to the relevant department. Take care, LE

Valutata 5 stelle su 5

Fantastic advice and support from TAUNTON branch

I just have to give a 'shout out' to the ladies at FATFACE TAUNTON -. They encouraged me to try a style of top I am not used to wearing and to try colours which put me outside my comfort zone. I tend to stick with a few tried and tested colours and styles, like we all do.. :-) I am so pleased that I tried something different, which I bought, horizontally striped buttonless cardigan. They were not 'selling' me anything, just encouraging me to try something different. The ladies in the shop in Taunton are friendly and encouraging. I thoroughly recommend shopping in FATFACE TAUNTON. If you want kind honest opinions and a friendly, relaxed, attentive, encouraging service, with a few laughs, then shop at the Taunton branch of FATFACE! I was served by Suzi! wonderful lady!

14 aprile 2022
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Risposta di FatFace - TAUNTON 2

Good afternoon Rosanna!
I am so happy to read what a positive experience you had in the Taunton store. I will be sure to pass this on to the wonderful team. I am so glad to read that you also love the new top :)
Enjoy the rest of your day DW

Valutata 5 stelle su 5

Great service

Went to shop in the Taunton store. Lovely friendly staff. Flip flops even managed an air in the warmer weather! Just wish the store was bigger for more browsing and buying!

7 aprile 2022
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Risposta di FatFace - TAUNTON 2

Good Morning Sandra

Thank you for your 5* review and for sharing your recent experience in our Taunton store.

I hope you have a lovely weekend!

- EP

Valutata 5 stelle su 5

Excellent customer service

Served by Fiona E in the Taunton store, excellent customer service!

7 aprile 2022
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Risposta di FatFace - TAUNTON 2

Good Morning Tessa

Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Taunton store.

I hope you have a great weekend!

- EP

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