Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Leggi di più
L'azienda ha risposto
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... Leggi di più
L'azienda ha risposto
Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend
L'azienda ha risposto
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality clothes at a reasonable price. Having visited the local store & made a purchase i then ordered more clothes online. Very good customer service & received my order promptly.

Risposta di FatFace - STIRLING

Risposta di FatFace - STIRLING
Order two different styles of boot which arrived quickly. Unfortunately one pair didn’t fit. Returned to store where staff were very helpful and exchanged for a larger size.

Risposta di FatFace - STIRLING

Risposta di FatFace - STIRLING

Risposta di FatFace - STIRLING
Having purchased a pair of dungarees online at half price, I went in to the shop to see if I could get another pair
I was prepared to pay the full price. But I got them from the sale rack.. costing £28 instead of £63. Working it out I got 2 pairs for 1!
They are super comfortable to wear and the material is so soft as I expected it to feel like denim.

Risposta di FatFace - STIRLING
As a big fan of Fat Face jeans I was keen to purchase some new styles during their 20% off promotion. I have given a 4 star review as I especially visited a store to try on the styles I liked & they didn’t stock them. However bought online on a Monday evening which was very straightforward received items by Friday of the same week (despite emails from Hermes advising of a delay) jeans are perfect great fit & quality as expected. Order/ delivery process very easy. Please just stock items you are promoting in your stores!

Risposta di FatFace - STIRLING
Always a lovely experience shopping in my local Fatface store. Friendly employees, quality clothes & the changing rooms are perfectly lit which is great for making you feel & look good.

Risposta di FatFace - STIRLING
Got a pair of nice pyjama bottoms with dogs on for xmas. Good thickness, comfort etc, but have since discovered the stitching alignment in the legs is waaay off (having already de-tagged and worn), wrapping from hip to shin on one side, and inner leg to shin on the other. Granted, it doesn't affect the ability to wear them but I know already it's going to drive me up the wall.

Risposta di FatFace - STIRLING
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.