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FatFace - STIRLING Recensioni 82

TrustScore 5 su 5

4,8

Unit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend

L'azienda ha risposto

Valutata 4 stelle su 5

Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Regno Unito

  • 01786 445301

4,8

Eccellente

TrustScore 5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy ordering for pick up in store

Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.

30 novembre 2023
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Risposta di FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Excellent service from store correcting…Stirling

Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.

Thank you

29 novembre 2023
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Risposta di FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Great service and products

Great service, fantastic quality of product

6 novembre 2023
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Risposta di FatFace - STIRLING

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Valutata 5 stelle su 5

Christmas stuff

Very helpful staff member helping me as if forgot to take my order number with me.

4 novembre 2023
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Risposta di FatFace - STIRLING

Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Happy with the ordering process and the…

Happy with the ordering process and the quick delivery of my order to the store, thank you .

5 novembre 2023
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Risposta di FatFace - STIRLING

Good afternoon, Isabelle.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Valutata 5 stelle su 5

Bootcut jeans (quality)

Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.

12 ottobre 2023
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Risposta di FatFace - STIRLING

Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Excellent in store

Excellent in store, (Stirling). Fast delivery 2 days after order.

12 ottobre 2023
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Risposta di FatFace - STIRLING

Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service from start to finish.

Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.

23 settembre 2023
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Risposta di FatFace - STIRLING

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Valutata 5 stelle su 5
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Risposta di FatFace - STIRLING

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Valutata 4 stelle su 5

Very easy ordering experience

Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.

3 settembre 2023
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Risposta di FatFace - STIRLING

Good Morning Karen,

Thank you for taking the time to leave us a review!

We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.

I hope you have a great day! - JW

Valutata 5 stelle su 5

Love fat face

Love fat face, still have some summer clothes and lovely new clothing has arrived, staff excellent friendly and helpful was just getting sunglasses today but will be back for jeans and dresses

8 settembre 2023
Non scritta su invito
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Risposta di FatFace - STIRLING

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Fantastic products

Fantastic products, great online ordering and when visiting in store in Stirling the staff are very friendly and helpful, thank you!

22 agosto 2023
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Risposta di FatFace - STIRLING

Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Staff

Staff are always ready to help. Polite and friendly

23 agosto 2023
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Risposta di FatFace - STIRLING

Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good quality clothing and friendly…

Good quality clothing and friendly staff.

10 agosto 2023
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Risposta di FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Favourite shop

Very easy to place orders on fatface

10 agosto 2023
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Risposta di FatFace - STIRLING

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Valutata 5 stelle su 5

Pretty pressed flower necklace

I had previously bought pressed flower earrings from Fatface earlier in the year so I was very pleased to find a matching necklace in the sale in the Stirling store. The necklace is a lovely colour and I have received lots of compliments whilst wearing it.

7 agosto 2023
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Risposta di FatFace - STIRLING

Good afternoon, Alison

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.

Take care, JB

Valutata 5 stelle su 5

Bought a dress there today

Bought a dress there today. Both members of staff were extremely helpful and smiley!! I was wearing a Fat Face dress which I bought on-line (which had never been in their shop).

12 luglio 2023
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Risposta di FatFace - STIRLING

Thank you for your feedback regarding your recent visit to our Stirling store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Fantastic service both online and in…

Fantastic service both online and in store. Definitely shop fat face again soon!

25 giugno 2023
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Risposta di FatFace - STIRLING

Hello Vannet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Flawless exchange

Friendly, knowledgeable and helpful staff.

27 giugno 2023
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Risposta di FatFace - STIRLING

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 5 stelle su 5

Helpful staff

Very helpful when trying to order something while computer systems not able to order to be delivered in store.

30 maggio 2023
Logo di FatFace - STIRLING

Risposta di FatFace - STIRLING

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

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