Whenever I am in leaminghton or Solihull I always pop in the stores. I like their unique styles, staff is very friendly and helpful always go out of their way to help.The quality is very good.If the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Having ordered 6 sale items, I collected from Solihull store. The store looked great and the staff were warm, helpful and extremely patient with another customer who seemed to have forgotten the word... Leggi di più
L'azienda ha risposto
I didn't like the material the cover up for a swimming costume was made of, too thick. The jeans were well made but were far too wide in the leg. Both items had to be returned. However, the delivery... Leggi di più
L'azienda ha risposto
The staff in my local store are unbelievably helpful If I am shopping on my own they will offer honest advice about whatever I am buying
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
23 Mill Lane, B91 3AR, Solihull, West Midlands, Regno Unito
- 01217 092903
4,6
Eccellente
143 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy ordering and efficient delivery…
Easy ordering and efficient delivery and pick up in Solihull store. Polite, friendly staff.
11 ottobre 2023
Risposta di FatFace - SOLIHULL 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely inviting shop
Shop was attractively laid out.
Assistant was knowledgable and helpful.
Picked up a lovely bag in the sale too
1 ottobre 2023
Risposta di FatFace - SOLIHULL 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
What can I say?
What can I say?
I ordered a Men’s T-Shirt online in the sale with free postage.
Parcel arrived speedily, but contained a dress 🤣
Got a full refund in my local store no problem and very efficient, but would have liked the T-Shirt that is no longer in stock.
Someone out there is missing a dress!
22 settembre 2023
Risposta di FatFace - SOLIHULL 2
Hello Jon
Thank you for taking the time to leave your review .I am really sorry to hear that this happened - I can fully understand your disappointment here.
If there is anything else that you may need assistance with, please do let us know.
Thank you, LE
Friendly and supportive staff
Speedy delivery and great products- when I had to return 2 of the 5 items I had ordered ( one - the colour didn't suit my husband and the other was a duplicate order made in error, the lady on the till was so nice about it and really efficient- thank you.
7 settembre 2023
Risposta di FatFace - SOLIHULL 2
Thank you for your 5* review regarding your recent visit to our Solihull store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely items
Lovely items, good prices, very quick delivery, Fat Face staff team members are very friendly and helpful 💐 thank you all.
31 agosto 2023
Risposta di FatFace - SOLIHULL 2
Good Afternoon Wioletta,
Thank you for taking the time to leave us a review.
We really appreciate your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Have a great day! - JW
Delivered well before time.
Delivered well before time.
Ladies at the Solihull shop very helpful when l went to collect.
23 agosto 2023
Risposta di FatFace - SOLIHULL 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
You refunded my order with my receipt…
You refunded my order with my receipt but £15 short!
17 agosto 2023
Risposta di FatFace - SOLIHULL 2
Oh dear, we are very sorry to hear this. So we can assist you further with this, can you please send us an email at customerservices@fatface.com? - RS
Quick & easy ordering
Quick & easy ordering. Good communication. Quality product. Good value. Friendly in-store staff.
16 agosto 2023
Risposta di FatFace - SOLIHULL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Not available in my size in the…
Not available in my size in the shopOrdered on line collected locally. Fab item.
15 agosto 2023
Risposta di FatFace - SOLIHULL 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Staff really helpful as always
Staff really helpful as always. It’s a lovely bright shop and always has beautiful well made clothes.
4 agosto 2023
Risposta di FatFace - SOLIHULL 2
Good Morning Sarah, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day! - JW
Excellent service
1 agosto 2023
Risposta di FatFace - SOLIHULL 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Easy to order
Easy to order, chose free delivery to Shop, item arrived promptly, collected - very pleased.
26 luglio 2023
Risposta di FatFace - SOLIHULL 2
Hello Jaq
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful t shirt can’t wait to wear it…
Beautiful t shirt can’t wait to wear it ❤️❤️
10 giugno 2023
Non scritta su invito
Risposta di FatFace - SOLIHULL 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Love Fatface
Love Fatface products and recent purchase was jeans which fitted like a glove.
19 aprile 2023
Risposta di FatFace - SOLIHULL 2
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - SOLIHULL 2
Hi Irene
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - SOLIHULL 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – BP
Risposta di FatFace - SOLIHULL 2
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. Take care – BP
Risposta di FatFace - SOLIHULL 2
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – CD
Straightforward
Walked in with code and left with my order a few minutes later. Plus service with a smile
25 marzo 2023
Risposta di FatFace - SOLIHULL 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great company with high quality…
Great company with high quality products. Would recommend.
17 marzo 2023
Risposta di FatFace - SOLIHULL 2
Good afternoon, Nyla
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
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