Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Leggi di più
L'azienda ha risposto
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Leggi di più
L'azienda ha risposto
Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Regno Unito
- 01756 798862
4,7
Eccellente
156 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Morgan and Charlotte
Morgan and Charlotte
Very friendly and an asset to your company .lovely sales persons
20 febbraio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful!
Bought my wife some slippers that were too small. Took them into the shop and they gave our money back and ordered a new pair, which arrive today at Next!!
15 febbraio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely amazing customer service
Absolutely amazing customer service. Bought a pair of green trainers and found one was a size 7 and the other a 6.5. As these were in the sale there were none left in a 7 at my local store in Skipton or online. Gemma was brilliant and went the extra mile to find me a pair at the Harrogate store, even offering to pick them up for me when she was going to be there. Can't thank Gemma enough.
17 gennaio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They very quickly arrived at my…
They very quickly arrived at my nominated store and on inspection of the goods I was very impressed. The Jumper was slightly big, but it's fine. Very helful and pleasant staff.
11 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Although the parcel was delayed
Although the parcel was delayed, the customer service at Skipton store was fantastic.
8 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Skipton FatFace store
Visited Skipton FatFace store. Had an issue with a egift card that when scanned said it was not valid. Gemma and Charlie came to the rescue and resolved the issue. Great customer service, one happy customer 10 out of 10 thankyou ladies.
4 gennaio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I'm still waiting for my delivery to…
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering again I'm afraid. Not sure how Next can do next day delivery yet Fat Face seen satisfied with next month.
2 gennaio 2026
Risposta di FatFace - SKIPTON
Hello Juliet, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. I understand this is very disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good choice of jumpers
Good choice of jumpers, great quality very warm and snuggly. Lovely shop assistant so friendly.
4 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I haven't received any notification as yet, to when it's arrived in Skipton! It's expected delivery was supposed to be on Wednesday! It's now Sunday!
Follow through on time with the delivery, or at least keep customers informed!
4 gennaio 2026
Risposta di FatFace - SKIPTON
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Excellent friendly service
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Checked stock in store before ordering exchanged item. Offered a range of store delivery options making clear advantages of each. All done with a relaxed and friendly attitude.
7 dicembre 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered goods to arrive at Skipton…
Ordered goods to arrive at Skipton store. Good comms, arrived as planned. Had ordered 2 pairs of dungarees for size. Shop assistant absolutely fine about me trying them on there and then, and returning the pair I didn't need.
8 dicembre 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought some ankle boots from Fatface…
I bought some ankle boots from Fatface a week ago. They are dark brown. Absolutely love them. So soft and very stylish. I was a little concerned about the size, because the wide fit in a size 7 was not available. However the standard fit is fine. Very comfortable. Bought in a sale. A good price.
7 dicembre 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy payment and pick up
Easy payment and pick up. Beautiful item as always and half price in the sale!
3 ottobre 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from…
Ordered online and collected from Skipton store , lovely staff , very happy with my purchase
3 settembre 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service thank you
18 agosto 2025
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to deal with and helpful
Easy to deal with and helpful. Good communication with online orders.
12 agosto 2025
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a whole new wardrobe and Morgan…
Bought a whole new wardrobe and Morgan was an outstanding sales support and encouraged me to try stuff on which I was very pleased with.
5 shirts, trousers and shorts, I’m kitted out for summer.
Thank you Morgan and Fat Face in Skipton
30 luglio 2025
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great in store service
Went into Fatface Skipton the shop assistant was fantastic she was so helpful.
The stors is bright with a great selection of clothes.
Service with a smile what a plesent change.
24 luglio 2025
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visited the store in Skipton today…
We visited the store in Skipton today and were served by Morgan, he was kind, cheerful and extremely helpful in assisting us with our purchase 😁
11 luglio 2025
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - SKIPTON
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.