The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Scopri cosa dicono le persone
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... Leggi di più
L'azienda ha risposto
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Leggi di più
L'azienda ha risposto
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Regno Unito
- 01756 798862
4,7
Eccellente
148 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful staff
The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenient. The staff in the Skipton store are always very nice and helpful.
30 aprile 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and really helpful staff in my…
Friendly and really helpful staff in my local store, so lucky to shop there!
26 aprile 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
You get what you deserve and want
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can not to waste money👍🏼
30 aprile 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleasant helpful staff
Very pleasant helpful staff. Good sale prices and lots of choice.
26 aprile 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Spring essentials
Great quality clothing in spring colours, lasts well after plenty of washes . Pretty designs one of my favourite places to shop
26 aprile 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Bess@Skiptonfatface was really helpful and I felt like I was having a personal shopping experience.💕
14 aprile 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff allow you to browse without…
Staff allow you to browse without interference. Very knowledgeable about their stock . Helpful about sizes etc. Pleasant with customers
28 marzo 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on the date that was issued…
Delivered on the date that was issued easy to order on line good value for money when I got them on sale
20 marzo 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Easy ordering
Easy ordering. Not used the collect in shop before but was kept well informed if my parcels journey and straight forward pickup in store.
14 marzo 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have Purchased many fatface products over the years and the quality is excellent
Purchased many fatface
16 marzo 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and good fit
Great quality and good fit, delivered quickly to our local Fatface shop. Friendly helpful staff at the shop too.
25 febbraio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Morgan and Charlotte
Morgan and Charlotte
Very friendly and an asset to your company .lovely sales persons
20 febbraio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful!
Bought my wife some slippers that were too small. Took them into the shop and they gave our money back and ordered a new pair, which arrive today at Next!!
15 febbraio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely amazing customer service
Absolutely amazing customer service. Bought a pair of green trainers and found one was a size 7 and the other a 6.5. As these were in the sale there were none left in a 7 at my local store in Skipton or online. Gemma was brilliant and went the extra mile to find me a pair at the Harrogate store, even offering to pick them up for me when she was going to be there. Can't thank Gemma enough.
17 gennaio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They very quickly arrived at my…
They very quickly arrived at my nominated store and on inspection of the goods I was very impressed. The Jumper was slightly big, but it's fine. Very helful and pleasant staff.
11 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Although the parcel was delayed
Although the parcel was delayed, the customer service at Skipton store was fantastic.
8 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Skipton FatFace store
Visited Skipton FatFace store. Had an issue with a egift card that when scanned said it was not valid. Gemma and Charlie came to the rescue and resolved the issue. Great customer service, one happy customer 10 out of 10 thankyou ladies.
4 gennaio 2026
Non scritta su invito
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I'm still waiting for my delivery to…
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering again I'm afraid. Not sure how Next can do next day delivery yet Fat Face seen satisfied with next month.
2 gennaio 2026
Risposta di FatFace - SKIPTON
Hello Juliet, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. I understand this is very disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good choice of jumpers
Good choice of jumpers, great quality very warm and snuggly. Lovely shop assistant so friendly.
4 gennaio 2026
Risposta di FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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