Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I love FatFace and have used it for years. Staff are always cheerful and so helpful. Prices are good and the quality of the garments excellent along with choice of clothing and accessories. They are h... Leggi di più
L'azienda ha risposto
I have ordered online and bought in store at Fat Face and apart from finding amazing clothes and accessories for my husband and myself, we have always found the staff extremely friendly and helpful. T... Leggi di più
L'azienda ha risposto
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Regno Unito
- 01933 358738
4,9
Eccellente
287 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
A fabulous choice of new clothes
A fabulous choice of new clothes. The staff were very helpful and finding my size for me was no problem. The store is clean and welcoming with great service.
21 febbraio 2025
Risposta di FatFace - RUSHDEN LAKES
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Very helpful
Very helpful, friendly staff, Christine was there and supported us to find the right dress and size.
22 febbraio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic staff
Fantastic staff - really helpful. Super nice product. Love this store.
21 febbraio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service from Christine
Great service from Christine, very friendly and helpful. I hadn’t realised the kids section was going online and Christine went to find some items I was specifically looking for. Found the perfect dryrobe and I know have a very happy child.
20 febbraio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were super super helpful and…
Staff were super super helpful and friendly - thank you
13 febbraio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had the product in the size I wanted
22 dicembre 2024
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line for store pickup
Ordered on line for store pickup, all went nice and smooth. No problems, very happy.
11 dicembre 2024
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best customer service!!!
I love fatface, such lovely quality clothes. However when I visited the branch in Rushden Lakes a superb lady called Carly served me. She was so patient, helpful and knowledgeable. She went the extra mile for us to check stock for our items and made great suggestions. Best customer service I've had in a very long time!! Definitely shop in the branch from now on!!
7 dicembre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas shopping in store
We were Christmas shopping in the Rushden store and helped by Ash. She made product recommendations and helped us locate clothes within the store. The whole store felt very welcoming and we were very happy with our shopping experience.
11 dicembre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
I went into the store at Ruston lakes looking for a jacket, Aimee went out of her way to look through the delivery that had just arrived and found what I wanted. The staff there are amazing. Thank you
5 dicembre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ashleigh was amazing
Ashleigh was amazing, very helpful, she checked stock for me and helped me look for more garments in my size. Thank you very much. An asset to the store.
14 novembre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello Emma
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Ashleigh was very helpful , positive and not pushy.
14 novembre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello Rachel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - RUSHDEN LAKES
Hello Dot
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service at this…
Excellent customer service at this store. Christine served us and was extremely helpful when we queried weather there were different colours for some gents trousers. The experience at this store is second to none.
31 ottobre 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello there,
Thank you for taking the time to leave your review on our Rushden Lakes store. This is really great feedback, and I'll ensure it is passed to the team. Thank you, LE
Love fatface, my favourite brand
The clothes are just to my taste and the staff are so nice and friendly
29 agosto 2024
Risposta di FatFace - RUSHDEN LAKES
Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - RUSHDEN LAKES
Hello Jon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returns and Purchases
Returned some trousers that were not long enough. Staff were lovely and processed a credit with ease. I also made some purchases whilst in store. Again swift and easy process. Love Fat Face clothing, wear well and look great at a reasonable cost.
20 agosto 2024
Risposta di FatFace - RUSHDEN LAKES
Hello Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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