Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I love FatFace and have used it for years. Staff are always cheerful and so helpful. Prices are good and the quality of the garments excellent along with choice of clothing and accessories. They are h... Leggi di più
L'azienda ha risposto
I have ordered online and bought in store at Fat Face and apart from finding amazing clothes and accessories for my husband and myself, we have always found the staff extremely friendly and helpful. T... Leggi di più
L'azienda ha risposto
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Regno Unito
- 01933 358738
4,9
Eccellente
287 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I visited the Rushden Lakes store today…
I visited the Rushden Lakes store today and was very impressed with the all the staff in store. A lady called Christine helped as I was looking for an item I had seen recently. It makes such a difference to your shopping experience when the staff engage and are genuine in their wish to help and serve customers.
22 luglio 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really top customer service in store
Really top customer service in store. Very helpful and made sure I was happy with everything.
7 luglio 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pretty and practical designs
Pretty and practical designs, a size that fits me, friendly helpful staff and a dog friendly store! What more could I want?
4 luglio 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Positive experience from Ashleighy
Ashleigh was really helpful from the changing room experience to the actual transaction. She was truthful with the sizing of the garment I'd chosen, she made suggestions on how I could accessorise the outfit I purchased giving me encouragement to wear what I felt comfortable in. Thank you Ashleigh😊
28 giugno 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff resolved issues for me
There was a mix-up in my online order which I had delivered to the store. However the store staff worked hard to resolve the issue. Well done to Carly and Lisa.
15 giugno 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service was exceptional.
Service was exceptional.
Ashleigh made my life so easy.
20 giugno 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the store at Rushden Lakes…
I visited the store at Rushden Lakes looking for a dress for an occasion. Rachel, the assistant, could not have been more helpful. She suggested different styles and helped me to find the right sizes. I tried styles on that I would not have considered and she offered helpful suggestions about styling. What a great shopping experience!
19 giugno 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The rushden lakes store went above and…
The rushden lakes store went above and beyond to sort out a delivery for my husband before his holiday. Thank you Chris!
13 giugno 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Love the clothes super service
Love the clothes - suit me well. Online service swift and accurate. Shop staff helpful and friendly - all round great company
5 giugno 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Rushden Lakes on 19.05.25…
Visited Rushden Lakes on 19.05.25 looking for an item that was no longer there. Christine managed to find the item in the right size at the back of the store for me.
The staff are always so friendly, chatty and welcoming in this store.
19 maggio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ash and Christine were really helpful!
Ash and Christine were really helpful!
Would definitely shop again.
Rushden Lakes Fatface.
13 maggio 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Above and beyond
I recently visited Fatface in Rushden Lakes to return a jacket I ordered on line that didn't fit. I was met by a very helpful staff member called Christina who offered to order me the correct size which arrived the following day. Overall, a terrific service that went above and beyond.
21 aprile 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Impressed
A lovely, warm and welcoming store. I am new to this brand and look forward to returning soon.
28 aprile 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered easily on line and picked up…
Ordered easily on line and picked up next day from the store - could not be simpler
Beautiful leather handbag exactly as described
21 aprile 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class service
Excellent customer service.
Layout of store makes it easy to see items.
6 aprile 2025
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
A lovely shopping experience
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily finding what you're looking for and being inspired by the little extras dotted around. The staff are always lovely and friendly without feeling like they are hard selling. Carly in particular always has a smile on her face!
11 marzo 2025
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
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