It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Leggi di più
L'azienda ha risposto

Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Leggi di più
L'azienda ha risposto
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... Leggi di più
L'azienda ha risposto
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Leggi di più
L'azienda ha risposto
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in t... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Regno Unito
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Lovely quality clothes and great customer service. I needed to return two items as I needed a smaller size. I returned the items in store where the assistant processed the returns and re-orded my chosen size without any fuss. Very quick turnaround.

Risposta di FatFace - RUGBY
Karen went above and beyond to help me with a few customer queries. She is a credit to Fatface. As Arnie say, “ I’ll be back”

Risposta di FatFace - RUGBY
Lovely dress. Ordered online and collected from the lovely staff at FatFace Rugby store.

Risposta di FatFace - RUGBY
This coat fit me perfectly, I am tall and sometimes the coats don’t fit my arms and length. This coat is more burgundy rather than red. The material looks waxed.
But is a good coat.

Risposta di FatFace - RUGBY
Ordering was so easy and dilivery to shop was quick and staff very helpful

Risposta di FatFace - RUGBY
I think Fatface is great! The clothes are well made and even more importantly accurately sized!!! The returns policy is spot on. Staff at the store I frequent most are lovely.
Which is why over 60% of my clothes come from Fatface.

Risposta di FatFace - RUGBY

Risposta di FatFace - RUGBY
I went to collect something ordered online.
It was there and brought out quickly.

Risposta di FatFace - RUGBY
Love Fat Face - a recent discovery for someone in my late 60’s - who knew! Lovely natural fabrics in big sizes which is great when you need to skim certain areas! Online ordering can take a while to be delivered, but shop delivery means you can pick up and try on straight away in front of a nice big mirror with good lighting. The ambience in Fat Face stores is the best around in the high street I think. Keep going please!

Risposta di FatFace - RUGBY
Really lovely coat. Beautifully made lovely and warm. Fast delivery. I love Fatface such beautiful clothes.
Rugby staff are really lovely too
😊 thank you.

Risposta di FatFace - RUGBY

Risposta di FatFace - RUGBY

Risposta di FatFace - RUGBY
I have a great relationship with the team at the Rugby shop. Great staff 👍

Risposta di FatFace - RUGBY
Staff were incredibly friendly and helpful. Sale was great too!

Risposta di FatFace - RUGBY
Returning a wrong sized item to Rugby Eliot Fields store was not a pleasant experience. Nothing seemed straight forward, served by an unpleasant member of staff, then debited for refund instead of being credited with no real apology (then having to wait for money to be refunded to account). It was the staff that let this experience down, not the product.

Risposta di FatFace - RUGBY
On line order but I ordered wrong size return was very easy

Risposta di FatFace - RUGBY
Friendly staff engaged in conversation very tentative

Risposta di FatFace - RUGBY
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