It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... Leggi di più
L'azienda ha risposto
Very easy to place my order for delivery to my local store and collect it. Brilliant service.
L'azienda ha risposto
They had what I wanted in the size I needed and it was simple to buy. I like the layout of the shop and it’s better laid out than say the next shop on the same retail park
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Regno Unito
- 01788 576602
4,8
Eccellente
185 recensioni
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Le persone hanno visualizzato anche
Everything went according to plan!!
6 gennaio 2026
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last well.
Great quality clothes that last well.
Helpful, friendly staff.
20 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and welcoming staff
Quick delivery and welcoming staff. The sweater was so pretty.
16 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nostalgic memories
I ordered a garment I used to wear over thirty years ago.It was - and still is - American style: a checked shirt over a T-shirt.
With my daughter we visited a Fatface shop in Rugby, and I immediately saw it. Unfortunately, they did not have my size. I ordered it online and it was delivered the following day!
The shirt I’d warm and soft even to bare skin and the raglan cut of the sleeve makes it more comfortable and womanly looking.
20 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the fatface store
I love the fatface store. High quality materials. Highly recommended
7 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A pleasant shopping experience but I…
A pleasant shopping experience but I just wish the dress/skirts lengths would be made for us petite ladies at just under the knee length. I would buy a lot more from Fatface if only the lengths were right. Love the fabrics and colours its just getting the length right and lots of my friends think the same too. Please take these comments on board. Many thanks.
7 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly staff
Helpful and friendly staff. No problems with picking up the order
2 dicembre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always Fat face delivered excellent…
As always Fat face delivered excellent customer service. I love the fact that all the clothes I bought were the same quality.
22 ottobre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delayed delivery and kept up to date
I purchased this staple skirt in the summer and saw it in the sale - I had to get it in a smaller size as it’s a classic that will never go out of fashion.
Delivery was delayed although I was kept up to date and didn’t cause a problem. I popped to store to collect and was dealt with efficiently.
9 ottobre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service love the tall t-shirts
Excellent service
Great price
I love the tall t-shirts as i can lift up my arms without showing off my belly!!!
5 ottobre 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sizing is constant. Friendly staff and speedy service.
I bought sale items and was very pleased with the fit and quality.
28 agosto 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hat flat on collection
I ordered a straw hat, travelled 20 miles to pick it up, and it was flat in the collection bag. Hats of this nature need to be packed with some protection to maintain shape,
18 agosto 2025
Risposta di FatFace - RUGBY
Hello there,
We’re so sorry to hear about your recent experience collecting your hat. We completely understand how disappointing it must have been to travel so far only to find it wasn’t in the condition you expected. Thank you for highlighting the packaging issue. We’ll share this feedback with our teams to help improve how these items are prepared in the future.
If you could get in touch with our customer service team at 0333 777 8053, we’d love the chance to put this right for you.
Thank you, LE
Superb customer service
Popped into the branch at a retail park near Rugby. The gentleman serving couldn’t have been more helpful. I was interested in a pair of chinos which he said would be in the sale next week and would be free local collection. Waited a week and purchased them £20 cheaper with free collection from my nearest branch. All in all , a great service.
6 agosto 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothing and very helpful staff…
Lovely clothing and very helpful staff - thank you
15 agosto 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super helpful and easy!
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in the store, I decided to open the collected order to see if I liked the items (wanting to save time as I live a distance from Rugby). I only needed to return one item, the refund of which was processed at the same time as my new purchases. The refund was posted to my account so quickly - Thank you Fat Face. Super service! That's why I keep buying Fat Face - super clothes range and great customer service.
5 luglio 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Needed to change size ordered
Needed to change size ordered, Rugby staff so professional, friendly and efficient. So good to deal with well trained helpful staff. Shop always attractive and inviting.
30 giugno 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and friendly staff
28 giugno 2025
Risposta di FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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