The admin process was simple and I was kept updated about my order. Unfortunately the service was let down by the member of staff who retrieved my parcel in the Ripon store. She was far too familiar... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Greeted by sales assistants Linda and Jac as soon as I walked into the store which was lovely. WOW ladies what can I say? Your humour and enthusiasm was contagious. The service you gave me was supp... Leggi di più
L'azienda ha risposto
I regularly shop in the Fatface Ripon store and wanted to compliment all the staff on the excellent customer service I have received on every trip. You feel welcomed into the shop and everyone is very... Leggi di più
L'azienda ha risposto
On visiting the Ripon FatFace shop today, the two wonderful ladies in the shop were very helpful and kind. A lovely experience and one of the ladies Jack or Jackie ( my hearing ) was exceptional in re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 15 Market Gate, Marshall Way, HG4 2BT, Ripon, North Yorkshire, Regno Unito
- 01765 602893
4,6
Eccellente
62 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Ripon store, great helpful staff
Visited the Ripon branch. Which in itself is an achievement. As a visitor it’s not the easiest of shops to find but thanks to a friendly local man that could see us trying to work out how to find it we got some helpful directions.
Staff were really helpful and friendly. Had a lovely welcome when I stepped through the door and help trying to find what I needed. Being pointed straight to what I was looking for.
Great service, well done Ripon staff
8 luglio 2023
Risposta di FatFace - RIPON
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Apart from the clothes which are always…
Apart from the clothes which are always excellent obviously, the staff in my local Fatface are amazing, very helpful and accommodating.
5 luglio 2023
Risposta di FatFace - RIPON
Thank you for your f5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Risposta di FatFace - RIPON
Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely friendly staff
5 giugno 2023
Risposta di FatFace - RIPON
Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good
Helpful cheerful staff.
Well set out displays.
Easy to find appropriate sizes.
Had a high quantity of new designs
8 maggio 2023
Risposta di FatFace - RIPON
Thank you for leaving us this review about your store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Excellent service as always.
28 aprile 2023
Risposta di FatFace - RIPON
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Risposta di FatFace - RIPON
Hi there,
Thank you for taking the time to leave us your review.
I am pleased to read that you're happy with your purchase and our service.
Have a great day!
Take care, SK
Oh my gosh the amazing Jacs from the…
Oh my gosh the amazing Jacs from the Fat Face Ripon store! Incredible customer service and product knowledge... all round first class! Love going to that store as she makes it all so easy! Great job!!
19 febbraio 2023
Non scritta su invito
Risposta di FatFace - RIPON
Hi Chris, thank you so much for your 5* review. I am very pleased you had a good customer service experience in Ripon store. Have an amazing day! -SK
Two wonderful women
Fatface Ripon. There were two wonderful women helping us and running around for us. They were so helpful and generous with their time. I cannot thank them enough
21 dicembre 2022
Non scritta su invito
Risposta di FatFace - RIPON
Hi Josh, Thank you for the 5* review! I'll be sure to pass on your comments to the crew in Ripon. Merry Christmas! CD
Good personal service from staff
Good personal service from staff, just a little surprised when asked for ID on presenting my military discount card?
10 dicembre 2022
Non scritta su invito
Risposta di FatFace - RIPON
Hi Jim,
Thank you for your feedback regarding your recent visit to our Ripon store and for being a loyal customer of ours.
Have a great day KS
I am always super impressed with this…
I am always super impressed with this store the assistants are so helpful it’s like having your own personal stylist
I love my new outfits and the recommendations made in store
See you soon
Liz
3 settembre 2022
Non scritta su invito
Risposta di FatFace - RIPON
Good Afternoon Liz,
Thank you for your 5 star review. Great to hear of your experience in store. Have a lovely day! -KC
Really helpful staff
Really helpful staff, it is a pleasure to shop at our Ripon store
16 settembre 2022
Non scritta su invito
Risposta di FatFace - RIPON
Good afternoon,
Thank you for your 5* review. It is great to read such positive feedback regarding our Ripon Store. Please be assured that these comments will be passed on to the team.
Have a great day!
Take care, EG
Excellent customer service and advice…
Excellent customer service and advice given by Jacqueline at Fatface Ripon - no request too small. Always a friendly greeting and pressure less shopping experience.
Thank you
9 luglio 2022
Non scritta su invito
Risposta di FatFace - RIPON
Hi Jane,
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day -KC
Good Human Interaction. Wouldn't have purchased 2 outfits…
Wouldn't have purchased 2 outfits without the help and suggestion of the sales assistant. Don't get that on line !!!! Full credit to her.
8 luglio 2022
Risposta di FatFace - RIPON
Good Morning Lynne
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Fast delivery and pleased with my…
Fast delivery and pleased with my items. Items were as described
6 maggio 2022
Risposta di FatFace - RIPON
Hi Elaine, Thank you for your 5* review. I am pleased to hear that your order turned up quickly and that you are happy with our service. Many thanks-AB.
Great service
Article I required not on shelves in my size. Assistant searched and came up with it. Great knowledge and effort.
26 marzo 2022
Risposta di FatFace - RIPON
Hi Ripon
Thank you for your 5* review.
I am so happy to read what a positive experience you had in the Ripon store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend :)
Good length dresses for summer
Bought 3 summer dresses today......because of the shearing on the bust I needed the next size up. the helpful assistants said this was normal and I had not put on weight!!.....Lol....
Bought 2 longer dresses, material very summery, nice colours and the right length (am 5'3") and usually trip over longer lengths....
14 marzo 2022
Non scritta su invito
Risposta di FatFace - RIPON
Hi Sue
Great to hear about your experience in our Ripon store. So pleased to hear that the team there were helpful to you with their guidance. Thank you for your 5 star review which I will feedback to the Ripon team. Have a great day. MJ
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.