This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Quick delivery to store, staff were friendly on collection (as usual), the jumper looks like it’s great quality with long sleeves, for extra coziness. Haven’t had the chance to wear it yet.
L'azienda ha risposto
Easy shopping experience, lots of space in the changing room and just the right amount of help given.
L'azienda ha risposto
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Regno Unito
- 01159 418295
4,7
Eccellente
231 recensioni
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Easy website to manoeuvre
Easy website to manoeuvre. Good to find sizes available. Easy pick up from store with friendly helpful staff.
6 maggio 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Summer treats
I bought a green and white knee length dress and lilac midi dress with side split. Both fit really well, although definitely come up large. I'm usually a 14/16 and these were both a 12 with room to wriggle
30 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very supportive and helpful service…
Very supportive and helpful service from staff in shop
11 maggio 2023
Risposta di FatFace - NOTTINGHAM 3
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Best customer service I have ever had…
Best customer service I have ever had in a clothes shop!! By a mile. The staff were so polite and happy and helpful and went above and beyond to help me choose some dresses. Great bargains in the sales!! Thank you Sarah
4 maggio 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality sale goods
Excellent quality sale goods, efficient delivery to store, friendly, helpful and good humoured staff. Many thanks
29 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Jayne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was straightforward.
It was straightforward.
Not given 5 stars as the woman couldn't find my order on the system but found it in the back.
8 maggio 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Bridget
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - NOTTINGHAM 3
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Risposta di FatFace - NOTTINGHAM 3
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic choice of beautiful clothes
Fantastic choice of beautiful clothes. Some excellent sale bargains too.
Staff are so helpful and friendly.
Great service. What more could you want?
23 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Ann,
Thank you for this review!
It's so amazing to read such positive comments about the quality of our clothes and the service that you have received. We hope that you enjoy your new clothes and continue to have great experiences with us.
Have a lovely day!
JH
Just the best company to deal with and…
Just the best company to deal with and has the nicest clothes. The store is always clean and inviting but best of all the staff super nice.
24 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Good afternoon, Jay
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Great service
Great service.
Would have liked less sale items and more summer clothes in store
21 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Online order delivered quickly to shop
20 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Risposta di FatFace - NOTTINGHAM 3
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Nottingham store - this is great to hear. Take care, BP
What a differetely love the dress
Absolutely love the dress, great fit true to size. Very prompt delivery by Royal Mail ! Also very helpful staff when shopping in Nottingham store.
16 aprile 2023
Risposta di FatFace - NOTTINGHAM 3
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Thanks Lisa J!…
I visited this Fat Face a couple of months apart and both times got such wonderful lovely service from a member of staff named Lisa J. Both times I was a bit of a faff, needing help with specific things or wanting a specific item if clothing. Both times Lisa was so helpful and happy to be going the extra mile to assist me! I like Fat Face as a brand anyway but this particular store is extra friendly!
14 gennaio 2023
Non scritta su invito
Risposta di FatFace - NOTTINGHAM 3
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. I've shared your comments with the Nottingham store so they can pass on your kind words to Lisa. Have a lovely day! CD
Risposta di FatFace - NOTTINGHAM 3
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
The clothes fit really well the size…
The clothes fit really well the size you order , good quality brilliant delivery service
21 marzo 2023
Risposta di FatFace - NOTTINGHAM 3
Hi Jean, thanks for taking the time to leave a 5* review! I am so pleased to read that you are happy with your recent purchases, and we hope to welcome you back soon. All the best, LB
Staff are friendly and helpful
28 gennaio 2023
Non scritta su invito
Risposta di FatFace - NOTTINGHAM 3
Hi there thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick no quibble exchange in store for…
Quick no quibble exchange in store for online purchase with only email proof of order/purchase
30 dicembre 2022
Risposta di FatFace - NOTTINGHAM 3
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
In a scale of 1 to 10, I would give 9 (towards 9.5)
In a scale of 1 to 10, see below.
- Staff: "10"
- Shop design: "10"
- Clothes design: "8.5 towards 9"
- Clothes quality: "8.5 towards 9"
10 dicembre 2022
Risposta di FatFace - NOTTINGHAM 3
Good afternoon, Ektoras
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
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