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FatFace - NORWICH 2 Recensioni 231

TrustScore 4.5 su 5

4,7

3/4 Haymarket, NR2 1QD Norwich, Norfolk, GB


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Valutata 5 stelle su 5

Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.

Valutata 5 stelle su 5

Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Regno Unito

  • 01603 622074

4,7

Eccellente

TrustScore 4.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Blue cotton cardigan- just what I wanted

Easy to pick up
Cardigan is just what I wanted

8 agosto 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi Rachel,
Thank you for taking the time to leave a review.
We’re happy to hear you love your new cardigan and we look forward to welcoming you back soon. Take care, LC.

Valutata 5 stelle su 5

Fatface Norwich crew are brilliant

Norwich staff are always super helpful, easy ordering and quick delivery to home.

8 luglio 2024
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Risposta di FatFace - NORWICH 2

Good morning Nikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Returned items

I ordered a few items on line and returned the ones I didn’t want to keep to my local store. This was very quick and easy and will await my refund in the next few days.

19 luglio 2024
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Risposta di FatFace - NORWICH 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -LA

Valutata 5 stelle su 5

The sweatshirt .The item came very…

The sweatshirt .The item came very quickly and I was very pleased with it only wish it had pockets in it that was a disappointment

7 luglio 2024
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Risposta di FatFace - NORWICH 2

Hello Betty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great range of clothes

Great range of clothes. Delivery prompt. Free returns.

12 giugno 2024
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Risposta di FatFace - NORWICH 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you found delivery to be prompt and that you are enjoying your order. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 5 stelle su 5

Great dress

Great dress, beautifully soft to wear! looks lovely on, even though I'm a larger size lady. I love the pattern!

16 giugno 2024
Non scritta su invito
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your new purchase and that you are loving the pattern and fit of your dress. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 3 stelle su 5

Disappointed with sizing of items

I was disappointed as all my orders were too big.

7 giugno 2024
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Risposta di FatFace - NORWICH 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so sorry that your items were too big. In this case, please do return these back to us and we can swiftly ensure your refund is issued for the return.

Take care, MM

Valutata 5 stelle su 5

Friendly

Friendly, quick and efficient

31 maggio 2024
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Risposta di FatFace - NORWICH 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have received such great service!

Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.

Take care -SM

Valutata 5 stelle su 5

Great service

Great service

17 maggio 2024
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Risposta di FatFace - NORWICH 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.

Take care. -LA

Valutata 5 stelle su 5

Norwich shop very good

Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the top I was looking for. He even kept my husband entertained whilst I tried it on. Could not ask for better, more enthusiastic service - will definitely be shopping there again!!

26 maggio 2024
Non scritta su invito
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Risposta di FatFace - NORWICH 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 4 stelle su 5
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.

Valutata 5 stelle su 5

Shirt is absolutely amazing

Shirt is absolutely amazing, very good quality and material.
Definitely recommend. Also price was half price so perfect.

8 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there,

Thank you for taking the time to leave your 5* review.

We’re so happy to hear the item was suitable, and you have enjoyed using our service.

We look forward to welcoming you back soon.

Take care. -GHi there,

Thank you for taking the time to leave your 5* review.

We’re so happy to hear the item was suitable, and you have enjoyed using our service.

We look forward to welcoming you back soon.

Take care. -SW

Valutata 5 stelle su 5

Good range of products

Good range of products supported by a great service and friendly staff

12 maggio 2024
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Risposta di FatFace - NORWICH 2

Good afternoon, Charles.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about our products and the service you received. We look forward to you shopping with us again soon at our Norwich store.

Take care, JB

Valutata 5 stelle su 5

Lovely Staff

Great and efficient members of staff. Lovely environment also! I was looked after by Summer who was extremely helpful in finding my daughter a great new Summer outfit! Never a bad experience!

19 maggio 2024
Non scritta su invito
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience with our staff. We hope you love your purchase and look forward to welcoming you back soon.

We are glad to hear Summer helped you guys out for the Summer!

Take care. -SW

Valutata 5 stelle su 5

Worth every penny

Always quality products never upset with anything I buy from them

12 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good afternoon, Trevor.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 4 stelle su 5

Good product.

7 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good afternoon, Shilpa.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 5 stelle su 5

Great service

Great service

6 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service. We hope you love your order!

Take care. -GM

Valutata 5 stelle su 5

Excellent service

Very helpful and cheerful staff

8 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good afternoon,

Thank you for your 5* review. Have a great weekend. Many thanks-AB.

Valutata 5 stelle su 5

Lovely staff all

Lovely staff

8 maggio 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases!

Take care. -GM

Valutata 5 stelle su 5

There was quite a queue but another…

There was quite a queue but another member of staff quickly came and things moved along rapidly after that. Staff always friendly and helpful.

19 aprile 2024
Logo di FatFace - NORWICH 2

Risposta di FatFace - NORWICH 2

Good afternoon, Veronica.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Norwich store.

Take care, JB

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