Fistral Newquay. Merchandise fine. It would help if the member of staff was friendly. We felt as though we were an inconvenience. Never felt so put out by I presume the manager. Blonde lady. She never... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had to ask a MASSIVE favour of the staff at Fat Face on Fistral beach - l left a bag of FF shopping there and came home without realising. I live 6 hours away. Steph was amazing she collected my p... Leggi di più
L'azienda ha risposto
Visited the store to exchange a hoodie bought online by my husband that was different in detail to the description on the website. We found one in the store that had the pockets he wanted. Jan was e... Leggi di più
L'azienda ha risposto
My partner bought me slippers online for Xmas - too small. We went to Fatface at Fistral Beach Newquay at approximately 2pm on 5th January 2024 to either exchange or refund. The lady who dealt with u... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
FatFace Fistral Beach, Headland Road, TR7 1HY, Newquay, Cornwall, Regno Unito
- 01637 850478
4,5
Eccellente
74 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Susie at fistral Fatface
Susie at fistral Fatface was extreme polite and helpful. Helped me refund my item and found an item for my dad at another store. Very professional.
10 gennaio 2023
Non scritta su invito
Risposta di FatFace - NEWQUAY 2
🎉SUSIE🎉! Amazing comments! This will absolutely be fed back to Susie and the rest of the dream team in store - RS
Nick is 5 star staff member. Thank you Nick
What an amazing member of staff you have in Nick at your Fistral Store. From the moment we walked into the store until we left we felt welcome. Nick greeted us, helped me with my choice of clothing. Nick is a credit to your company. Made the experience a very pleasant one. We’ll be going back for sure. Even if it’s just to say hi. Love my purchases. They always wear well.
14 novembre 2022
Non scritta su invito
Risposta di FatFace - NEWQUAY 2
Wow! Thank you so much for this amazing review! We are thrilled to hear that you enjoyed your shopping experience in one of our stores. Your comments are deeply appreciated and we will most certainly share this with our incredible team in store! - RS
Helpful and polite sales assistant.
Susie was such a helpful and polite sales assistant. She made our visit a really happy one.
5 ottobre 2022
Non scritta su invito
Risposta di FatFace - NEWQUAY 2
Thank you so much for this lovely review. We are thrilled to hear that you had such a wonderful experience in our store! Your comments will be fed back to our lovely colleagues in store :) - RS
Great employee
Found a shirt I liked but store didn’t have my size. Nick the assistant searched the data base and came up with two locations on my way home which had it in stock. I left the store and visited another nearby. When I came out Nick was there looking for me as he had found the one I wanted which I missed on the racks.
Thanks Nick for going that extra mile 👍
7 novembre 2022
Non scritta su invito
Risposta di FatFace - NEWQUAY 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
So quick on delivery & amazing clothes…
So quick on delivery & amazing clothes that fit nice
3 agosto 2022
Risposta di FatFace - NEWQUAY 2
Hi Lesley
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day! KS
Risposta di FatFace - NEWQUAY 2
Hi Jim, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
A 1 customer service
Natalie at Fistral Fatface was amazing today, I wanted some MCS shorts but not in store, Natalie ordered them online for me, nothing was an issue, super helpful and friendly!
25 giugno 2022
Non scritta su invito
Risposta di FatFace - NEWQUAY 2
Good Morning
Thank you for taking the time to leave us a review.
I am so pleased to hear of your recent experience in our Fistral store. I will pass this onto the crew members involved for you.
Have a great day!
EP
Fantastic - more colours please
As always - lovely linen shirt!
Great staff in the Fistral Beach shop and a special mention for a lovely assistant down from Newcastle for the promotion!
18 giugno 2022
Risposta di FatFace - NEWQUAY 2
Hi there, Hi there, thank you for your 5* review on the Newquay store - this is really wonderful to hear! LE
Risposta di FatFace - NEWQUAY 2
Hiya, thank you for the 5-star review, have a lovely rest of the day. Take care, LM
New season, new me ☺️
I arrived in store with the intention of trying jeans from the new season range. I found staff to be friendly, helpful and supportive. I ended up purchasing three items and making good use of my discount vouchers.
I am especially delighted with the fit and comfort of my new Mom jeans and cosy cardigan.
28 gennaio 2022
Risposta di FatFace - NEWQUAY 2
Thank you for your review the Newquay store will be delighted to read your lovely comments CP
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