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FatFace - NEWQUAY 2 Recensioni 

79
•
TrustScore 4.5 su 5

4,6

FatFace Fistral Beach, Headland Road, TR7 1HY Newquay, Cornwall, GB

•

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Fistral Newquay. Merchandise fine. It would help if the member of staff was friendly. We felt as though we were an inconvenience. Never felt so put out by I presume the manager. Blonde lady. She never... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good fit, good quality, good service. Love fat face clothes. Excellent service and polite staff, look forward to shopping online and in store next Summer.

L'azienda ha risposto

Valutata 5 stelle su 5

I had to ask a MASSIVE favour of the staff at Fat Face on Fistral beach - l left a bag of FF shopping there and came home without realising. I live 6 hours away. Steph was amazing she collected my p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the store to exchange a hoodie bought online by my husband that was different in detail to the description on the website. We found one in the store that had the pockets he wanted. Jan was e... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento uomo
  5. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • FatFace Fistral Beach, Headland Road, TR7 1HY, Newquay, Cornwall, Regno Unito

  • 01637 850478

4,6

Eccellente

TrustScore 4.5 su 5

79 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,6

Tutte le recensioni

(79)

14.178 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fab jeans really nice fit and excellent…

Fab jeans really nice fit and excellent delivery service

30 giugno 2025
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Easy ordering

Easy ordering , items were exactly what was shown and what I ordered , came on time well wrapped and fit was perfect as expected

12 marzo 2025
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Risposta di FatFace - NEWQUAY 2

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Valutata 5 stelle su 5

I ordered a jumper to be collected from…

I ordered a jumper to be collected from the Newquay Fistral Beach store, unfortunately there was a problem with the order but thanks to Jan and Sue they sorted it for me. It took them a while but they were both so helpful and nothing was too much bother for them. Thank you both! I’ll be back in store to shop again very soon.

25 febbraio 2025
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Risposta di FatFace - NEWQUAY 2

Hello!

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Newquay store - this is great to hear.

Take care, CT

Valutata 5 stelle su 5

New outfit for a special occasion

I recently popped into FatFace at Fistral in Newquay and was so lucky to have Jan assist me with finding an outfit for a special occasion, I’ve came away with the perfect outfit.
Jan went way beyond what I’ve ever experienced before when visiting a shop to buy an outfit, she’s of real value to the shop.

21 febbraio 2025
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Newquay store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Whilst holidaying in Newquay

Whilst holidaying in Newquay, Jan from the Fistral beach store was really helpful and helped us contact our home store in Bournemouth to reserve a coat we liked in the sale. They didn’t have the size my daughter wanted in store at the time. She was also a superstar when I bought my hat to wear, cutting off my tags and showing me where the mirror was lol! Thanks Jan for going above and beyond today!

29 dicembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Amazing customer service by (Jan) She…

Amazing customer service by (Jan) She went above and beyond for me. I was after a size that they didn’t have in there store so she rang another store close to my home over 300 miles away and got them to reserve my item in the size i needed. Lovely friendly woman! She didn’t have to do any of that but just goes to show how helpful people can be! Thanks again Jan! Hope you have a wonderful New Year, best wishes!

27 dicembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

A must visit when you're at Fistral

I love Fatface clothing and Susie and Jo in the Fistral Beach shop are always so friendly, welcoming and helpful. I highly recommend a trip to see them!

14 dicembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Jan was so helpful in your Fistral…

Jan was so helpful in your Fistral beach Newquay store . She went above and beyond to help by searching several stores for a coat we wanted and eventually found it in Turo where she contacted the store to have it put by for us. What a great team member you have in Jan

11 dicembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Newquay store - this is great to hear. Take care, LE

Valutata 5 stelle su 5

Great product,competitive pricing,top…

Great product,competitive pricing,top quality and an easy to use site,thankyou fatface

6 dicembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Fatface shop at Newquay

A visit to the FatFace shop at Fistral Beach at Newquay was fantastic. Jan and Jo were extremely helpful when I had an item to return and subsequently bought another dress. They were both very kind, helpful and friendly and as absolute asset to the store. Thanks both! Tanya

12 novembre 2024
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Risposta di FatFace - NEWQUAY 2

Hello Tanya
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

A positive experience

A positive experience from ordering through to collection. The staff member was friendly and helpful.

1 novembre 2024
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Risposta di FatFace - NEWQUAY 2

Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Some lovely retail therapy

I first of all went to the Fatface store in Truro where the staff member was very helpful and, when they didn’t have what I wanted, sourced it in their Newquay Fistral store. I went there the following day and Stephanie had put the Sussex jacket I’d wanted aside for me. She was very helpful and friendly, gave me advice on sizing and style, and I ended up not only buying the jacket but also a cream hoodie and a fair isle jumper. I’ll definitely use the store again

13 ottobre 2024
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Risposta di FatFace - NEWQUAY 2

thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear. Take care, LE

Valutata 5 stelle su 5

Great service at FatFace Fistral

I have shopped in FatFace, in various stores, for many years, but I wanted to thank Suzie at Fistral, for her friendly and very helpful service yesterday.... She really did make the whole experience a pleasure, and found for me just what I was looking for...

6 ottobre 2024
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Risposta di FatFace - NEWQUAY 2

Hello Sue
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Newquay store - this is great to hear. Take care, LE

Valutata 5 stelle su 5

Maxi Skirts

I love FatFace skirts, they are so easy to wear, the fabric is lovely and I love the different colours and patterns they bring out each year. I have 7 of these skirts now, they go great with a simple t-shirt and flip flops or dressed up with a blouse and heals. Great addition to a summer wardrobe.

12 luglio 2024
Logo di FatFace - NEWQUAY 2

Risposta di FatFace - NEWQUAY 2

Good afternoon Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service

Great service ordering online, great fit true to size

26 giugno 2024
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Risposta di FatFace - NEWQUAY 2

Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Jan @ Fat face Fistral Newquay

Jan @ Fat face Fistral Newquay, was first class customer service. Wish everyone could be a bit more like Jan.

30 giugno 2024
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Risposta di FatFace - NEWQUAY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 5 stelle su 5

Fat Face on Newquay beach

Shopped in Fat Face on Fistral beach for many years when on holiday and also shop in FF locally to where we live in Wales. I love the FF store in Newquay. Lovely selection of clothes and Suzie the assistant was so lovely, friendly and helpful. Keep up the good work all FF staff.

11 giugno 2024
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Risposta di FatFace - NEWQUAY 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -LA

Valutata 5 stelle su 5

Excellent service from Susie.

Visited FatFace at Fistral Beach several times over a 2 week period. Each time, the store was clean, well stocked with a great choice of goods. The staff were welcoming and friendly, especially Susie, who’s such a lovely, friendly and warm person, with excellent knowledge of the store and the local area. She’s also our dogs new best friend. An absolute asset to your team. Thank you Susie.

5 giugno 2024
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Risposta di FatFace - NEWQUAY 2

Good Afternoon,

Thank you for sharing your recent experience in our Newquay store with us.

Please be assured that this will be passed onto the crew members involved for you.

Have a great day!

Take care, ED

Valutata 5 stelle su 5

support worker visit

As a support worker, I popped into this store with my customer and the staff were so very welcoming and helpful to us. Nothing was too much trouble and we didn't feel we had to rush whilst trying on multiple items.
Will definitely come back.
Amazing clothing too at a great price

28 maggio 2024
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Risposta di FatFace - NEWQUAY 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Valutata 5 stelle su 5

Convenient click & collect

Lovely dress & great fit. Convenient click & collect from Newquay store, staff friendly.

1 maggio 2024
Logo di FatFace - NEWQUAY 2

Risposta di FatFace - NEWQUAY 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Newquay store to be so friendly. I will be sure to pass your comments on to the team.

All the best, MM

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