Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... Leggi di più
L'azienda ha risposto
Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Leggi di più
L'azienda ha risposto
Purchased 2 items online size L but felt tight. Returned them to my local store in Morpeth. One item straight exchanged for XL, fitted perfectly. I rec'd a refund and the store ordered me a replace... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Regno Unito
- 01670 505140
4,8
Eccellente
137 recensioni
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Clothes are such good quality and the…
Clothes are such good quality and the staff at fat face shop are so helpful
5 agosto 2024
Risposta di FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered on line and available to pick…
Ordered on line and available to pick up in store at no extra cost for delivery 72 hours later
28 giugno 2024
Risposta di FatFace - MORPETH
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Super quick delivery
Super quick delivery. Quality top and collected from Morpeth shop, where the staff are always great. Many thanks.
2 luglio 2024
Risposta di FatFace - MORPETH
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Great service
I was looking for a cardigan in a certain colour. my usual store didn't have any so the assistant checked to see if they had one on-line. she was able to order one for me and it was posted to my home address free of charge.
18 giugno 2024
Risposta di FatFace - MORPETH
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! CD
Shop was lovely & quick to serve me
29 giugno 2024
Risposta di FatFace - MORPETH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found our Morpeth store to be so lovely and that the crew was quick to assist you. I hope you continue to enjoy your shopping experience with us.
All the best, MM
I love the way everything is displayed…
I love the way everything is displayed in the shop staff always helpful. Sweatshirt is perfect fit and cozy.
3 giugno 2024
Risposta di FatFace - MORPETH
Good Afternoon,
Thank you for sharing your recent experience in our Morpeth store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Love Fatface clothes
18 maggio 2024
Risposta di FatFace - MORPETH
Good morning, Moira.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Risposta di FatFace - MORPETH
Good morning,
Thank you for taking the time to get in touch with us.
I am so happy that you always find the crew in our Morpeth store to be so pleasant when you visit. I hope you continue to enjoy your experiences in our store.
All the best, MM
Just bought another two shirts and the…
Just bought another two shirts and the quality and fit are simply stunning can’t wait till I can go shopping for more.
29 aprile 2024
Risposta di FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
My order came promptly
My order came promptly, lovely quality of my dress and a perfect fit
31 marzo 2024
Risposta di FatFace - MORPETH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality products and services!
I’ve never been disappointed with any piece of apparel purchased. Perfect fitting garments and quality products. Both my wife and I purchase clothes from the Morpeth branch of Fat Face, however recently bought apparel on line and guess what the same quality and professional service given,
22 marzo 2024
Risposta di FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Positive customer service
Despite the disappointment of wearing a flawed pair of boots the customer service and returns options were first class….thank you.
5 gennaio 2024
Risposta di FatFace - MORPETH
Good Afternoon Alison,
Thank you for taking the time to leave us a review!
I am sorry to hear you received a faulty pair of boots but I am very happy to hear our customer service team were able to give you a resolution! We really appreciate such lovely feedback from our customers.
We look forward to welcome you back soon!
Kind Regards, JW
Quality and great customer service
I purchased today a few pieces of clothing, which I am very pleased with.
Manager and staff I dealt with presented a high level of professionalism and kindness. Well done Fat Face crew in Morpeth
26 dicembre 2023
Non scritta su invito
Risposta di FatFace - MORPETH
Hello Monika
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
click and collect
Ordered click and collect. Parcel arrived early, collection was very quick and easy. Excellent customer service
17 dicembre 2023
Risposta di FatFace - MORPETH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt and efficient service from the…
Prompt and efficient service from the staff at the Morpeth branch
8 dicembre 2023
Risposta di FatFace - MORPETH
Good afternoon, Barbara.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Morpeth store.
Take care, JB
Risposta di FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service as always
Excellent service as always. Friendly staff in Morpeth branch who were also very helpful.
19 novembre 2023
Risposta di FatFace - MORPETH
Good Afternoon Jacqui,
Thank you for taking the time to leave us a review!
We are happy to hear you are happy with the service you have received! It is always great to hear such positive feedback regarding our staff in store, I will make sure to pass this on!
We look forward to welcoming you back soon!
Kind Regards, JW
There was a lovely top in store but…
There was a lovely top in store but didn’t have my size, the lady suggested I order online & it would be delivered free to store. Excellent service & speed of delivery, gorgeous top, great style, fit & value for money. Would definitely recommend!!!
12 novembre 2023
Risposta di FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - MORPETH
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Excellent Service In Morpeth
I was served by a lovely lady called Deborah at the Morpeth branch she was very approachable and informative in helping me make my purchase very pleasant to talk too and a pleasure to be served by her. Thank you very much
13 novembre 2023
Non scritta su invito
Risposta di FatFace - MORPETH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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