The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Leggi di più
L'azienda ha risposto
Staff in Morpeth shop are lovely . Dungarees I bought are fab , and good quality as always
L'azienda ha risposto
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Regno Unito
- 01670 505140
4,8
Eccellente
146 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to order online
Easy to order online, and delivered to my local store.Also, if I needed, I could return to my local store and they would return them for me. Perfect.
10 aprile 2026
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer relations
Good customer relations. Pleasant staff.
Ease of ordering and returning items.
My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a dike!
3 febbraio 2026
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering online
Easy ordering online. Easy to return unwanted items. Staff always extremely helpful. Always stress free shopping with fat face.
11 gennaio 2026
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Size not in shop but Linda the shop assistant at Morpeth ordered online and my order was delivered 2 days later. Excellent service from both Fatface and their Morpeth shop.
7 gennaio 2026
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jacket bought in the sale
Lovely jacket bought in the sale so a great price. Easy to order online.
31 dicembre 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
The Assistant in the shop was very helpful and gave good advice. I ordered 4 items online and bought 2. No problem returning the other 2 items to the shop.
19 settembre 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely tops
Lovely tops, especially the broiderie anglaise styles.
Easy to purchase in store or online and easy returns. Very helpful staff too. 👍
2 settembre 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shop assistant who served me was…
The shop assistant who served me was rather rude. She had an accent from either Australia or South Africa. Her interaction was short so it was difficult to decipher.
26 agosto 2025
Risposta di FatFace - MORPETH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Very helpful staff at Morpeth
Very helpful staff at Morpeth when I had to return item bought for my daughter,which unfortunately did not fit .
8 luglio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and welcoming staff
Very friendly and welcoming staff. Great choice of clothes to buy. Good and hard wearing. Wash perfectly and keep good shape
1 luglio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
I received great customer service from the lady who served and helped me, lots of quality items I could buy will definitely be back to buy more.
30 maggio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All straight forward
10 maggio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reliable style and quality
Pleasant woman behind the till retrieved my parcel. Love my new sweater. I’d spotted it earlier in the year and was delighted to purchase it in the sale. No doubt I’ll have this item for years to come.
2 maggio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from…
Ordered online and collected from morpeth shop. everything went smooth. love trousers
1 maggio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great clothing that washes well and…
Great clothing that washes well and last longer than other brands great styles and colours and good customer service in store also quick delivery online
29 aprile 2025
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bad weather prevented my order getting…
Bad weather prevented my order getting through for collection at shop so staff posted it on to me. Excellent service and excellent socks
9 gennaio 2025
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.