The sweater arrived quickly into our local store for collection. It is a lovely warm orangey/red and looks smart on. Good quality product. Haven’t washed it yet but experience with other FF jumpers ha... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The sweater arrived quickly into our local store for collection. It is a lovely warm orangey/red and looks smart on. Good quality product. Haven’t washed it yet but experience with other FF jumpers ha... Leggi di più
L'azienda ha risposto
Great company, such helpful staff. Had to return an item and the parcel hadnt got a returns label and they couldnt return it via the shop because i had paid with paypal. The staff very kindly supplied... Leggi di più
L'azienda ha risposto
The shop assistant went above and beyond helping me to return my goods via post (purchased with Klarna) she was very helpful, polite and efficient...(sorry..I did not get her name) Fat Face store... Leggi di più
L'azienda ha risposto
This is the first time I’ve ordered anything from fat face online, it was great. Very pleased, picked it up from the store which, I love. The staff are very helpful especially if there any issues wi... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
81 Monnow Street, NP25 3PS, Monmouth, Gwent, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beautiful shop. Staff are absolutely wonderful, super friendly and very helpful. Highly recommend a visit 👌

Risposta di FatFace - MONMOUTH
My parcel was delivered to the wrong store, then it did not arrive at the correct one.
I had to cancel the order in the end.
I used this service because the delivery cost is so high, but it’s no good if it doesn’t work!

Risposta di FatFace - MONMOUTH
The girls in Monmouth shop are lovely and kind colllect and order bigger sizes in there *****

Risposta di FatFace - MONMOUTH
Easy to order arrived in-store on time and the quality and fit is first class

Risposta di FatFace - MONMOUTH
Lovely , good quality clothes , I’m really happy with them 😊 The staff in the Monmouth branch are always really helpful and friendly !

Risposta di FatFace - MONMOUTH

Risposta di FatFace - MONMOUTH
I went into the Monmouth shop Monday afternoon to look for an outfit for a funeral, having just lost a lot of weight due to health issues and having no clothes that fit me anymore, and Faith and Alex went above and beyond to help me! They were so lovely greeting me, offering help, and going above and beyond to find exact clothes that suit me based on what I said I would like. They offered jewellery and footwear to go with it - something I hadn’t even thought about - and Faith gave honest sizing and comfort reviews, saying she owns a lot of the current shop herself! It was a really pleasant experience, the store looked beautiful and I will 100% be shopping here before anywhere else in the future if these two souls are there to help me in the future. Thank you so much, Faith and Alex xx

Risposta di FatFace - MONMOUTH
Coat is beautiful and fits well. Even better at the sale price. Staff in shop very friendly and helpful.

Risposta di FatFace - MONMOUTH
Website was very easy to use. The collection process was easy. Very helpful staff . If there was a problem with the items, I was explained that the items could be returned to the store.

Risposta di FatFace - MONMOUTH
Brilliant well made cotton jumpers. I ordered at very good prices - they arrived at the shop when expected and ready for collection - perfect!

Risposta di FatFace - MONMOUTH
This is the first time I’ve ordered anything from fat face online, it was great. Very pleased, picked it up from the store which, I love. The staff are very helpful especially if there any issues with Returns.
I love the Monmouth storeit’s excellent.

Risposta di FatFace - MONMOUTH
Love the products and the customer service in our Monmouth branch is excellent!

Risposta di FatFace - MONMOUTH
Cara barrel leg jeans.
These came very quickly, I am really pleased with them.

Risposta di FatFace - MONMOUTH
Quick delivery to store and customer service in store for refund of one item.

Risposta di FatFace - MONMOUTH

Risposta di FatFace - MONMOUTH

Risposta di FatFace - MONMOUTH
Quick free delivery to my selected store for an online sale item. While collecting this I bought another item in the shop sale.

Risposta di FatFace - MONMOUTH
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.