Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
L'azienda ha risposto
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Leggi di più
L'azienda ha risposto
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Regno Unito
- 01625 422307
4,6
Eccellente
167 recensioni
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Le persone hanno visualizzato anche
Risposta di FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such a lovely experience with our crew. We look forward to welcoming you back soon!
Take care. -GM
Excellent customer service
Lots of lovely items in store . Good quality and I always receive excellent customer service at my local branch in Macclesfield.
13 gennaio 2024
Risposta di FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good company
Good company. Lovely casual smart clothes of good material. They are generous on sizes so sometimes have to go down a size. Never a problem when returning an item. I buy for the whole family. Love the sales and spend too much.
11 gennaio 2024
Risposta di FatFace - MACCLESFIELD
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent helpful staff at Macclesfield…
Excellent helpful staff at Macclesfield Branch with Quality Products at reasonable prices particularly in the Sale.
18 gennaio 2024
Non scritta su invito
Risposta di FatFace - MACCLESFIELD
Good Afternoon Barry,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Macclesfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Fat face are my favourite shop
Fat face are my favourite shop
Never had a bad experience
7 gennaio 2024
Risposta di FatFace - MACCLESFIELD
Hello Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really nice shop
The staff here are always friendly and (seem) happy every time we go in.
Shop is only small, so more space would be good, but it's always a pleasure to visit.
2 gennaio 2024
Risposta di FatFace - MACCLESFIELD
Hello Rachel
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Really helpful and friendly staff.
30 dicembre 2023
Risposta di FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quick delivery and all items present in…
Quick delivery and all items present in parcel. Had to return one item (ordered two sizes of one item to chose best fit). Returned to store - really simple and quick. Money was refunded immediately- I was impressed! 😊
29 dicembre 2023
Risposta di FatFace - MACCLESFIELD
Hello Danielle
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fluffy socks online order with in-store collection
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks.
I received an email, notifying me of the successful sock in-store delivery. I travelled to the store and the email was absolutely true. The socks were indeed there, boxed no less! I collected the box, and drove home, reflecting on whether I’d be asked to review the experience on Trust Pilot. It’s funny how things turn out.
2 dicembre 2023
Risposta di FatFace - MACCLESFIELD
Good afternoon, Ian.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Good quality clothing
Good quality clothing, perfect fit,whatever I buy, great staff, always willing to help
23 novembre 2023
Risposta di FatFace - MACCLESFIELD
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Good efficient service once again.
20 novembre 2023
Risposta di FatFace - MACCLESFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Grrat quality amazing staff
20 novembre 2023
Risposta di FatFace - MACCLESFIELD
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
I found ordering my item straightforward. The staff in the Macclesfield shop which is where I collected my item from are always so welcoming and friendly
7 novembre 2023
Risposta di FatFace - MACCLESFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exceptional service from staff at…
Exceptional service from staff at Macclesfield store
4 novembre 2023
Risposta di FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Macclesfield store
Friendly and helpful staff in the Macclesfield shop when I collected my order
23 ottobre 2023
Risposta di FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - MACCLESFIELD
Hi Daniel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality clothes
Great clothes, with emphasis on quality. Most of my wardrobe is FatFace. In recent years the sizing can be a little frustrating however a fantastic order and return process (I have a branch 15 minutes walk from home) make multiple size purchases more straightforward.
17 ottobre 2023
Risposta di FatFace - MACCLESFIELD
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Macclesfield Store
The staff at the Macclesfield store were really friendly and asked if I would like to try on my item in the changing room in store. Never been asked this before. I did have to return my item and again the staff very friendly and explained the refund process to me.
16 ottobre 2023
Risposta di FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Easy to order and try on in the shop
16 ottobre 2023
Risposta di FatFace - MACCLESFIELD
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Excellent customer service at the…
Excellent customer service at the Macclesfield branch
14 ottobre 2023
Risposta di FatFace - MACCLESFIELD
Good morning Gina,
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
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