Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Leggi di più
L'azienda ha risposto
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Leggi di più
L'azienda ha risposto
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Regno Unito
- 01625 422307
4,7
Eccellente
150 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.
11 maggio 2026
Non scritta su invito
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Customer needs met by customer service personnel. Very polite and friendly
Customer service was great. Friendly smiley and helpful staff. Great experience.
4 maggio 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I saw the 2 jumpers last year and loved…
I saw the 2 jumpers last year and loved them so to find both on sale made me so happy! As always the quality is superb and lovely colours.
23 aprile 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes!
One of 3 items had to be returned to the shop in Macclesfield. Very friendly and helpful staff guided me through the return. Delighted with the items I have kept. Very well made and perfect fit.
10 aprile 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have not received the goods
I have not received the goods.
No communication only to tell me they are not in store. Over a week ago.
2 aprile 2026
Risposta di FatFace - MACCLESFIELD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Macclesfield store staff
Macclesfield store staff, always very helpful and very friendly.
Great store to shop at.
28 marzo 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great little shop and service
The shop is compact but well stocked lots of choice. Staff were very helpful and friendly.
22 febbraio 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problems with ordering on line
No problems with ordering on line. I don,t do it very often, I usually buy in store. I have bought a few things from Fat face stores, I like the quality of the clothes that I buy.
18 febbraio 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cool, creative people here!
I like your stuff, it fits with how I am now. At 64.5 yo, I'm not your core customer but semi-retired, no longer wear a suit I am now smartish very casual and I like your hoodies and heavy shirts.
All I would say is , if your cargo trousers kept their colour / dye better- they would get 100%. As the staff in Macclesfield do.
18 gennaio 2026
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality and comfort
Just love the quality and feel of the materials used. So comfortable to wear. Staff in the shop well informed and wearing the Fatface wardrobe, impressive.
7 gennaio 2026
Risposta di FatFace - MACCLESFIELD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
On line order
On line order, was at my local shop within 2 days. Lovely jacket good quality great fit.
6 gennaio 2026
Risposta di FatFace - MACCLESFIELD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Wonderful Staff
Wonderful Staff. In the absence of my wife, the three ladies ably assisted me with the choice and advice of some clothing. They all engaged in friendly conversation with me. The high street will thrive with people like this in the stores. Well done to Gina, Tori, and the Italian lady whose name has escaped me.
17 dicembre 2025
Non scritta su invito
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fist time customer ordered parcel…
Fist time customer ordered parcel online to collect in local store arrived when they said staff really nice
27 agosto 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional products in the sale.
17 agosto 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly professional service
13 agosto 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent quality made clothes…
Always excellent quality made clothes and a fab value to the high street clothes shopping
31 luglio 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely tee shirts. Staff at Macclesfield ate excellent.
Lovely tee shirts. Staff at Macclesfield FatFace are excellent. Always friendly. Always helpful.
8 luglio 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
great product at a very good price
great product at a very good price
ease of purchase very good
7 luglio 2025
Risposta di FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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