I ordered a pair of black Wellingjeans online but was sent blue ones in error. I returned them to my local Fatface store in Lymington. Store manager Sonia was very helpful and reordered another b... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I ordered a pair of black Wellingjeans online but was sent blue ones in error. I returned them to my local Fatface store in Lymington. Store manager Sonia was very helpful and reordered another b... Leggi di più
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Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store. Tall fit was ordered a... Leggi di più
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This snoopy bag is just perfect! I love it! Such good quality, a must for any snoopy fan! Easy to order, quick collection from local Lymington shop, 2 very friendly ladies who humoured my excitement w... Leggi di più
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Great packaging. High quality materials used. Excellent sewing standards, impeccable! I bought this as a gift and sadly, it wasn't the right size. Yet returns are no problem due to returns label gi... Leggi di più
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 34/35 High Street, SO41 9AF, Lymington, Hampshire, Regno Unito
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This snoopy bag is just perfect! I love it! Such good quality, a must for any snoopy fan! Easy to order, quick collection from local Lymington shop, 2 very friendly ladies who humoured my excitement when I opened it in the store! Wish I didn't have a friend waiting for me outside in the car, as I spotted lots of other gorgeous bits I'll have to order next time!

Risposta di FatFace - LYMINGTON 2
Love cardigan was able to try on in shop after picked up parcel.

Risposta di FatFace - LYMINGTON 2
Very easy to use the website to order and pay for purchases

Risposta di FatFace - LYMINGTON 2
Easy to use website, straightforward ordering system, excellent communication with ease to collect at my local shop.

Risposta di FatFace - LYMINGTON 2
Efficient service easy to order and quickly available to collect excellent 👌

Risposta di FatFace - LYMINGTON 2
Love the quality of FatFace clothes. So easy to order and delivered quickly. Also did a ‘click and collect’ order and returned a couple of items to store. First class service online and in the Lymington store.

Risposta di FatFace - LYMINGTON 2
the whole process from purchase to collection was entirely hassle free thank you

Risposta di FatFace - LYMINGTON 2
In store very helpful staff
On line good communication about delivery

Risposta di FatFace - LYMINGTON 2
Ordered 9 days ago and still haven’t received my order!!!

Risposta di FatFace - LYMINGTON 2
Amanda in the lymington branch was amazing so incredibly helpful with listening and choosing styles and patterns I would never of thought would suit me , I will go back and enjoy the service again as I brought over £500.00 worth of clothes as she helped build my confidence and widen my fashion sense

Risposta di FatFace - LYMINGTON 2
Very quick delivery to my local store and good quality and fit of chinos

Risposta di FatFace - LYMINGTON 2
Excellent service from the very friendly & helpful staff in the Lymington store

Risposta di FatFace - LYMINGTON 2
I like shopping with fat face the are marvellous and washed lovely always fits lovely I like the style of clothing and worth the money

Risposta di FatFace - LYMINGTON 2
Lovely little country store with friendly helpful staff and well stocked x

Risposta di FatFace - LYMINGTON 2
Not used you before but found great service from shop staff and online sales. Very efficient. Nice to shop with you

Risposta di FatFace - LYMINGTON 2

Risposta di FatFace - LYMINGTON 2
Great quality clothes, great having local store and always good, friendly service

Risposta di FatFace - LYMINGTON 2
Blue Shirred Top
Lovely top, but on the small side so had to return. Beautiful blue colour.
It arrived in good time and the staff at Lymington were great.
Only thing is that it was still £26 even in the sale. I definitely wouldn't have bought it at full price.
Shame I had to return it.

Risposta di FatFace - LYMINGTON 2
Used click and collect. Quick easy to use when ordering. Good communication/ updates regarding delivery. Arrives quickly into my chosen Store

Risposta di FatFace - LYMINGTON 2
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