Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Purchased some tee shirts and shirts from the Keswick shop. Extremely helpful and pleasant young lady who served me. The shirts were well received by the recipient, good quality and a good fit. Excell... Leggi di più
L'azienda ha risposto
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Leggi di più
L'azienda ha risposto
Visited Fatface Keswick, Cumbria this afternoon. What a lovely friendly experience. The staff, especially Sharron, were very helpful. I love my purchases, made even better by being reminded to use my... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Regno Unito
- 01768 780910
4,9
Eccellente
133 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First class customer service in The Lakes
Whilst having a trip to our favourite location in The Lake District we did a little shopping, I needed a few items for a forthcoming trip to America, just wanted to say what a nice experience I had at FF in Keswick, the store was very nicely merchandised with new season product and as per usual I felt compelled to spend money, what was exceptional was the customer service, Liz was there to help with sizing and also offered help at the fitting rooms, such a rarity to find a store with staff who put the customer first, no tasking and purely focussed on the people in the store…. I’m used to being ignored in shops, all too often I leave without spending as I realise that without a level of service there’s no shop out there that deserves my cash.
Well done to Liz and team FF Keswick, your an asset to your business, I hope they realise what good people they have.
Thanks also for giving our dog a biscuit
Very best
Simon
14 aprile 2022
Non scritta su invito
Risposta di FatFace - KESWICK 2
Good afternoon Simon
I am so happy to read what a positive experience you had in the Keswick store. I will be sure to pass this on to the wonderful team.
Have a lovely time in America and don't forget we have a stores there too :) DW
Great service prompt delivery
11 aprile 2022
Risposta di FatFace - KESWICK 2
Good Morning Mona
Thank you for your 5* review.
I am so pleased to hear that your parcel arrived with you quickly.
Have a great day!
- EP
Beautiful colours and excellent…
Beautiful colours and excellent quality, truly multifunctional- even used as a mini nappy/changing bag. Capacious but neat and so comfortable as a rucksack, great for walks or just to have hands free managing kiddies!
11 aprile 2022
Risposta di FatFace - KESWICK 2
Hello Francesca,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace Bag. It is great to hear how versatile it is. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
A large XS
Ordered 4 XS items online including a sweater. Order came promptly. 3 items good fit but sweater nearly came down to my knees. Luckily, have a FF shop close by so could easily return for a refund. Shop staff friendly and very helpful. Retained items good value.
29 gennaio 2022
Risposta di FatFace - KESWICK 2
Thank you Nick for leaving a lovely review CP
Happy days Fantastic 50%off sale
Got loads of stuff for next summer great bargains and most things were in stock also got a few stocking fillers 👍
29 novembre 2021
Risposta di FatFace - KESWICK 2
Hi Susan, Thank you for taking the time to leave us your 5 star review.
We hope you continue to enjoy your shopping experience with us.
Merry Christmas! - ES
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.