I have always love shopping at fatface when my children where little it was fantastic. Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytim... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Friendly helpful staff who left me to browse without pushing until I was ready to purchase. Roomy changing facilities and great service.
L'azienda ha risposto
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... Leggi di più
L'azienda ha risposto
The bag I ordered was delivmiered to the store I selected within 3 days(this was faster than advised at time of ordering) and there was a daily email to remind me to collect it in case I forgot. Staf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, Regno Unito
- 01432 265404
4,6
Eccellente
116 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly helpful staff
Friendly helpful staff who left me to browse without pushing until I was ready to purchase. Roomy changing facilities and great service.
28 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always love shopping at fatface…
I have always love shopping at fatface when my children where little it was fantastic.
Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytime
25 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface is an easy to navigate website
Fatface is an easy to navigate website, detailing Product sizes, Colours and Prices. Delivery is very quick would recommend.
24 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
2 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering process and free pick-up…
Easy ordering process and free pick-up from store.
26 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very quick despatch and delivery
Very quick despatch and delivery. Even t hough I had to change the items as not suitable, the service was very good and refund was very prompt. Many thanks.
6 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and easy
I ordered a couple of T shirsts and was given a date to collect them from the shop. They came a couple of days earlier which was great. Staff in the shop were friendly.
6 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff as always when collecting my order
Went to collect my online order from the Hereford store. Staff friendly and helpful as they always are in there and my items from the sale are all quality and fit well.
31 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still waiting for my Xmas jumper- had…
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was ready to be collected so I walked back to the store only to be told that it wasn’t there!! The assistant told me it might come in a week or so and didn’t really seem bothered that I had ordered it to Xmas get together.
Spoke to customer services and they were very apologetic and arranged a reorder which should arrive tomorrow
17 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hi there
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Man Bag
The bag I ordered was delivmiered to the store I selected within 3 days(this was faster than advised at time of ordering) and there was a daily email to remind me to collect it in case I forgot. Staff in your Hereford store were most attentive.
9 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good experience in the Hereford…
Very good experience in the Hereford store today Nia was so helpful nothing was too much trouble , really good experience so helpful thank you Nia.
12 dicembre 2025
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service from start to collection
Ordering and delivery to store very easy. Lov in store assistant on picking up as I was little late collecting.
7 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
A visit to the Hereford store was…
A visit to the Hereford store was extremely beneficial.
Ali was the assistant that helped my wife making a selection of garments and accessories. She was wonderful and very caring. offering advice and generally being so helpful. The other members of staff were extremely nice and caring too.
11 ottobre 2025
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hereford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Still waiting for my order over a week…
Still waiting for my order over a week now and don’t know what’s happening!
16 agosto 2025
Risposta di FatFace - HEREFORD 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Outstanding shop.
What a lovely shop. The quality of clothing is superb and the Staff make shopping for anything a joy. Karen and her amazing staff you take away all the drudgery of shopping for clothes with sound advice and always with a smile. This is the second review I have left and they deserve a well done from - not the best shopper that comes in. Thank you again ladies.
18 luglio 2025
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a great service,keeping you…
Always a great service,keeping you updated on orders.
1 luglio 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
I had an excellent experience in fat face branch of hereford due to the fantastic sales person Beth.
Beth has very good way of dealing with customers.. really sppreciated
5 luglio 2025
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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