Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
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Staff helpful with out being pushy. The store always looks clean and well presented Love the clothes and material. Both myself and my partner spend to much time and money with FatFace 😂
L'azienda ha risposto
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... Leggi di più
L'azienda ha risposto
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, Regno Unito
- 01432 265404
4,7
Eccellente
124 recensioni
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Your help desk were great
Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my address but to the village shop three miles away. Thankfully we recognized the door step and retrieved the parcel.
4 agosto 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Hereford Store
Staff helpful with out being pushy. The store always looks clean and well presented Love the clothes and material. Both myself and my partner spend to much time and money with FatFace 😂
19 luglio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable with Quality
Have shopped several seasons with you
And fine your wear very acceptable,
Good lasting quality and looks are great
Feel very comfortable
Thanks
4 luglio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great communication
Great communication and my order arrived on time and was simple to collect
19 giugno 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class service
Nia was so helpful, with such an affable manner and sense of humour. When I asked her for an honest opinion on my choices, she said she had been told she had an honest face... and indeed she has. Left the store buying more than I intended, but very happy
1 giugno 2026
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely summer clothes
Lovely selection of summer clothes - perhaps a little expensive however they last for years and tend not to go out of fashion. Really nice friendly staff.
22 maggio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous customer service and styling advice
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop.
The advice and compliments they gave me made my day, and I’m delighted with my new outfit.
19 maggio 2026
Non scritta su invito
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly helpful staff
Friendly helpful staff who left me to browse without pushing until I was ready to purchase. Roomy changing facilities and great service.
28 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always love shopping at fatface…
I have always love shopping at fatface when my children where little it was fantastic.
Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytime
25 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface is an easy to navigate website
Fatface is an easy to navigate website, detailing Product sizes, Colours and Prices. Delivery is very quick would recommend.
24 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
2 aprile 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering process and free pick-up…
Easy ordering process and free pick-up from store.
26 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very quick despatch and delivery
Very quick despatch and delivery. Even t hough I had to change the items as not suitable, the service was very good and refund was very prompt. Many thanks.
6 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and easy
I ordered a couple of T shirsts and was given a date to collect them from the shop. They came a couple of days earlier which was great. Staff in the shop were friendly.
6 gennaio 2026
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff as always when collecting my order
Went to collect my online order from the Hereford store. Staff friendly and helpful as they always are in there and my items from the sale are all quality and fit well.
31 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still waiting for my Xmas jumper- had…
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was ready to be collected so I walked back to the store only to be told that it wasn’t there!! The assistant told me it might come in a week or so and didn’t really seem bothered that I had ordered it to Xmas get together.
Spoke to customer services and they were very apologetic and arranged a reorder which should arrive tomorrow
17 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hi there
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Man Bag
The bag I ordered was delivmiered to the store I selected within 3 days(this was faster than advised at time of ordering) and there was a daily email to remind me to collect it in case I forgot. Staff in your Hereford store were most attentive.
9 dicembre 2025
Risposta di FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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