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FatFace - EXETER 2 Recensioni 

302
•
TrustScore 5 su 5

4,8

Unit 4/5 Princesshay, EX1 1GE Exeter, Devon, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have shopped at FatFace now since 2014 at there shops and online and just love the quality of there goods and styles of there clothes, the staff at there Exeter shop are so friendly and helpful, pri... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento donna
  3. Negozio di abbigliamento uomo
  4. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Regno Unito

  • 01392 982018

4,8

Eccellente

TrustScore 5 su 5

302 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(302)

14.949 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Collection from the store was very easy

Placing my order was very straight forward and collecting from the store is easier for me so all was good

16 agosto 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service

All sale goods ordered online arrived to my home quickly and efficiently. Royal Mail so much better than Evri. Was easy to return some items to shop.

6 agosto 2024
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Risposta di FatFace - EXETER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you received your order promptly.
We look forward to welcoming you back soon!

Take care. -GM

Valutata 5 stelle su 5

Fitting room

Lady in fitting room went got me another size which was helpful

13 agosto 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

the lady that served me was most…attentive

the lady that served me was most helpful, the polo shirt i bought is great just what i was looking for.
must say have a few more fat face items last forever they never seem to wear out i hope i have not tempted fate.

12 agosto 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Staff are always helpful and polite.

Staff are always helpful and polite.
Shops are always clean and tidy making it easy to find items in the sizes l'm looking for.
My favourite shop for clothing and accessories

15 luglio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello Rosemary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

mustard trouser junpsuit

I saw lottie with the mustard trousers jumpsuit on her Instagram account and ordered this. It's lovely.

9 luglio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello Lisa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Needed to exchange my online purchase…

Needed to exchange my online purchase for a different size, so called into my local store, where the assistant very quickly and cheerfully was able to find just what I wanted.

13 luglio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Maria Ward was absolutely lovely 😊…

Maria Ward was absolutely lovely 😊 proper little ray of sunshine !

21 luglio 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very nice quality

Very nice quality

1 luglio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great shirt and great help from the…

Great shirt and great help from the staff in Exeter. Thanks!

5 luglio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -LA

Valutata 5 stelle su 5

New shorts, new me.

When I went into my local Fat Face, I was greeted by a friendly member of staff who helped me to find some new shorts. I left with three new pairs in different styles and colours. Really happy with my new purchases, thank you again to Shannon.

6 luglio 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -LA

Valutata 4 stelle su 5

There was a slight mess up with my…

There was a slight mess up with my first order, and the store were very apologetic. My second order was far more successful and my new trousers are so comfy.

20 giugno 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Good afternoon, Jenny.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon in store or online.

Take care, JB

Valutata 3 stelle su 5

customer service was excellent

Ordering was easy and customer service was excellent but the men’s jeans size 32 were too big and the 30 really small. Sizing not there yet. Customer service tried to help and made sure I got my discount after you mistakenly sent pyjamas in the first parcel.

25 giugno 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi Laura, thanks for taking the time to leave a review. We're sorry to hear that you had these issues with your order, and so glad that we were able to help out with this. Hopefully in the future we can earn 5 stars first time! Take care, CD

Valutata 5 stelle su 5

Staff very helpful and delivered to…

Staff very helpful and delivered to shop at time expected in Exeter.

24 giugno 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Lovely clothes

Lovely clothes, speedy delivery to my door.

16 giugno 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you love your order, and received your order promptly. We look forward to welcoming you back soon!

Take care.- GM

Valutata 5 stelle su 5

Great sweatshirt

Easy to order. Website easy to navigate. Collected from store in couple of days. Actually swopped for a smaller size. Very pleased with sweatshirt. Nice and soft and good quality. Staff friendly, helpful and polite as always ! 😁

4 giugno 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you encountered such a great visit to our Exeter store when collecting your parcel and that you found the crew there to be so friendly and helpful. I hope you continue to have a great shopping experience with us.

All the best, MM

Valutata 5 stelle su 5

Super helpful guy..

4 giugno 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,
Thank you for taking the time to leave your 5* review.

I am delighted to hear you have received such great customer service, and we hope you love your purchases!

Take care.- GM

Valutata 5 stelle su 5

Good customer service

28 maggio 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD

Valutata 5 stelle su 5

Great, chill store

We were served by Nathan in the Exeter store today, really great experience. He helped with some selections and sizes that weren't out on the floor and was generally just really kind and helpful. We would definitely come back again. Really chill atmosphere overall.

21 maggio 2024
Non scritta su invito
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores with Nathan. We hope you love your purchase and look forward to welcoming you back soon. I will make sure to pass this on!

Take care. -SW

Valutata 5 stelle su 5

Good quality product

Good quality product. Nice fit

9 maggio 2024
Logo di FatFace - EXETER 2

Risposta di FatFace - EXETER 2

Hi there,

Thank you for taking the time to leave your 5* review.

We’re so happy to hear you love your item and it fits well, we look forward to welcoming you back soon.

Take care.- SW

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