Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
L'azienda ha risposto
I had a recent problem with Fatface regarding a gift card. On both occasions I went into the shop, my enquiries was dealt with one of the managers called Maxine. Whereas I had a negative experience wi... Leggi di più
L'azienda ha risposto
Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Regno Unito
- 01392 982018
4,7
Eccellente
272 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I always buy fat face clothing and it’s…
I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
3 maggio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are very accomodating..
26 aprile 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always a friendly professional…
As always a friendly professional service. I was returning an item purchased online all handled very swiftly and smoothly.
23 aprile 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website easy to navigate! Products are of excellent quality
Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellent quality and fit & material they’re made from, truly flatter the shape of the person wearing them.the click & collect was easy to find in store and shop assistant was professional.
6 marzo 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality well made clothes
Good quality well made clothes. very trendy and graet value
14 marzo 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like Fat Face clothing
I like Fat Face clothing , but I wish you would change your courier ! Everi must be the worst courier company on the planet.
7 febbraio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great service
I placed an order pm and the item arrived the following morning which is a fantastic QofS!
27 gennaio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just one moan.
I shopped online, in the sale and found 2 items I wanted, ordering and paying for these items was easy. The communication about when my items were in was good. The only problem I had, and hence, the 3 stars. Was the collection. I was told on a Sunday afternoon it was available for collection. We drove into the shop to pick it up and found they had closed early for restocking. It was a wasted journey and I had to make other arrangements to pick up my order. It would have been helpful and saved a journey if the early closing had been communicated, via email or text, to me before we drove into Exeter.
24 gennaio 2026
Risposta di FatFace - EXETER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I'm getting slightly worried and…
I'm getting slightly worried and embarrassed to admit that my entire wardrobe is from FatFace.
The staff at my local branches are always very helpful.
17 gennaio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which meant I could wait for an online order to compare sizes. Please note I don’t know if this change is temporary or permanent.
Thought this was really helpful after Christmas and considering all the weather events of the last few weeks.
Staff always very helpful in this store and all they can to sort out any problems.
7 gennaio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line order…
It was easy to order I was informed when the delivery was made to the store
It was easy to collect
29 dicembre 2025
Risposta di FatFace - EXETER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy to order and arrange pick up.
Easy to order and arrange pick up.
Friendly service in store at collection.
Earlier delivery than selected and reminders that it was available.
19 dicembre 2025
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality of clothing it is…
Very good quality of clothing it is pricey
Pay for what you get all good
5 dicembre 2025
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really nice tops have several in…
Really nice tops have several in different colours, they wash really well and keep there shape as well , very nice fabric and really good click & collect service and well informed when to collect it x
4 dicembre 2025
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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