I have shopped at FatFace now since 2014 at there shops and online and just love the quality of there goods and styles of there clothes, the staff at there Exeter shop are so friendly and helpful, pri... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Leggi di più
L'azienda ha risposto
There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming,... Leggi di più
L'azienda ha risposto
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Regno Unito
- 01392 982018
4,8
Eccellente
302 recensioni
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Le persone hanno visualizzato anche
There's so much I love about FatFace
There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming, our dog gets treats (in fact, she pulls us into the shop to get her treats!), and it's just an all-round good experience.
12 giugno 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered this for delivery at the…
I ordered this for delivery at the store a few days later - it’s weeb nearly 2 weeks now and still not arrived and no updates !
17 giugno 2026
Risposta di FatFace - EXETER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Fat Face clothing suits me
Fat Face clothing suits me, both in fit and quality. The shop staff are also excellant.
9 giugno 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They always had good quality clothes…
They always had good quality clothes and nice range.
9 giugno 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Initial order sent incorrectly
Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a word in edge ways. When I eventually managed to quieten her she accused me of being rude and offensive. She needed to learn to listen to the customer otherwise an excellent service.
Exeter is an excellent store.
7 giugno 2026
Risposta di FatFace - EXETER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent service & a good selection of…
Excellent service & a good selection of summer wear at competitive price
6 giugno 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to find what I was looking for and…
Easy to find what I was looking for and good customer service
5 giugno 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in store excellent in all ways
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at site. Found items easily online and ordering simple and straightforward. Was delivered on date estimated at checkout. Very happy with items ordered.
22 maggio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I always buy fat face clothing and it’s…
I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
3 maggio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are very accomodating..
26 aprile 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always a friendly professional…
As always a friendly professional service. I was returning an item purchased online all handled very swiftly and smoothly.
23 aprile 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality well made clothes
Good quality well made clothes. very trendy and graet value
14 marzo 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like Fat Face clothing
I like Fat Face clothing , but I wish you would change your courier ! Everi must be the worst courier company on the planet.
7 febbraio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great service
I placed an order pm and the item arrived the following morning which is a fantastic QofS!
27 gennaio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just one moan.
I shopped online, in the sale and found 2 items I wanted, ordering and paying for these items was easy. The communication about when my items were in was good. The only problem I had, and hence, the 3 stars. Was the collection. I was told on a Sunday afternoon it was available for collection. We drove into the shop to pick it up and found they had closed early for restocking. It was a wasted journey and I had to make other arrangements to pick up my order. It would have been helpful and saved a journey if the early closing had been communicated, via email or text, to me before we drove into Exeter.
24 gennaio 2026
Risposta di FatFace - EXETER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I'm getting slightly worried and…
I'm getting slightly worried and embarrassed to admit that my entire wardrobe is from FatFace.
The staff at my local branches are always very helpful.
17 gennaio 2026
Risposta di FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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