Picked up an order from my local store: tried on & browsed in store too…all of which is a pleasant experience with friendly staff in the EG shop👍
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Picked up an order from my local store: tried on & browsed in store too…all of which is a pleasant experience with friendly staff in the EG shop👍
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Great local shop for collection with fab service. Tall fit option. Great individual design. Did I say TALL fit option is available! Thank you
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Everyone in the store is so helpful, happy & polite! An inviting store with amazing people!
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Every time I visit the East Grinstead branch I receive excellent personal service. Nothing is too much trouble for example Sharon searched out numerous hats for me to try on. The suggestions they make... Leggi di più
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
5/11 London Road, RH19 1AL, East�Grinstead, West Sussex, Regno Unito
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I go in my local Fat Face & buy on line sometimes if something not in store. Always polite, go out of there way to help, match things up for me. They have taken notice of what i like, my style in my local branch in East Grinstead. Excellent service

Risposta di FatFace - EAST GRINSTEAD

Risposta di FatFace - EAST GRINSTEAD

Risposta di FatFace - EAST GRINSTEAD
Really nice top. Ideal for mid season. Very pleased that fat face offers click and collect - and gives reminders re actually collecting. Staff friendly and efficient. Thank you! Except that all the new stock was very tempting while I was in the shop waiting for my parcel! Had to exert a lot of self control not to buy anything else!

Risposta di FatFace - EAST GRINSTEAD
The assistant manager in my East Grinstead store gave great customer service and she became my own personal styler and gave me lots of ideas which clothes suited me and how to wear them - eg how to tuck in the tops to make them look more stylish and she did a great job of choosing clothes I would never have thought would have suited me, but looked great on! So a big thank you to her and the rest of the staff there. They are always polite and helpful and nothing is too much trouble for them.

Risposta di FatFace - EAST GRINSTEAD
Second time I ordered on-line and second time no correspondence from the company. Had arranged for items to be sent to my local store and had to go in to try and find out where they were. Both times they were in store but no details or acknowledgement they had arrived. A lovely assistant helped me and took the time to found my order. What makes me laugh is finding an email from Fat Face the following morning asking me to leave a review when I had no correspondence from them before!! Definitely room for improvement.

Risposta di FatFace - EAST GRINSTEAD

Risposta di FatFace - EAST GRINSTEAD
Easy to order. Notified of availability to collect. Easy to collect from store

Risposta di FatFace - EAST GRINSTEAD
Very easy to have things delivered to the store and return.

Risposta di FatFace - EAST GRINSTEAD
I have been shopping in my local FF store regularly since it opened over 10 years ago. I love the jeans, shirts and sweatshirts and have bought many there. Part of the appeal is the friendly and helpful staff who have always gone out of their way to help me find what I want and who are always there to advise. Carry on the good work!

Risposta di FatFace - EAST GRINSTEAD
Received great customer service at FatFace in East Grinstead today. Even though it was a few minutes to closing time the two lady assistants were very pleasant and welcoming, helping me to make my choice. Had just been into White Stuff a few doors away and the moment I walked into the store the lady told me they were soon closing ( it was as 5.15 and I’m aware of the closing time but didn’t stay more than a minute as I felt unwelcome). I’d made my purchase in Fat Face by 5.27 ( time on receipt) yet didn’t feel hurried by the staff. Nice to feel your custom is welcomed. Thank you .

Risposta di FatFace - EAST GRINSTEAD
Great products great prices (sale) excellent staff very friendly & very helpful

Risposta di FatFace - EAST GRINSTEAD
Easy to use website, quick delivery
The ordering process was quick and easy. Ordering to store allowed me to try on and then return on the spot for a refund for those items that did not fit. Shop staff were really friendly and helpful

Risposta di FatFace - EAST GRINSTEAD
I had the best visit ever to FatFace East Grinstead last week! I hadn't been shopping for at least 3 years, and was basically in desperate need of new clothes, for various reasons, and Alex (one of the ladies that works there) was brilliant. She essentially became my personal shopper!! She was helpful, honest, fun and lovely! I walked away with lots of great new clothes. I have always been a fan of FatFace clothes.
Very happy, and so grateful to Alex. Such a fun experience!

Risposta di FatFace - EAST GRINSTEAD
Every time I visit the East Grinstead branch I receive excellent personal service. Nothing is too much trouble for example Sharon searched out numerous hats for me to try on. The suggestions they make are really helpful and I feel as though they really care about the customer they are serving . I’ve popped into other branches elsewhere and whilst the goods are the same the service isn’t as good… glad you’re my local store! Thank you

Risposta di FatFace - EAST GRINSTEAD
Good price and quick and efficient pick up from local store

Risposta di FatFace - EAST GRINSTEAD
My local branch is in East Grinstead. The staff there are always welcoming and extremely helpful. It’s a store where you can browse around without being pestered by staff but they are there with smiles and help should I need it. I go there regularly to see what’s in store, primarily for men’s shirts and my wife buys the occasional top. The staff are great to have a joke and a chat with, especially Allison.

Risposta di FatFace - EAST GRINSTEAD
My items were delivered to store within 3 days of ordering they were well packed and arrived in good order. Staff were friendly and helpful when I collected my packages. In all a quick and efficient service will certainly use click and collect for my next order.
22/04/23 East Grinstead store.

Risposta di FatFace - EAST GRINSTEAD
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