After several emails and telephone conversations about a credit note I was finding hard to use, I went into fat face in cowes Isle of Wight. The lady shop assistant in the store was outstanding, she... Leggi di più
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Great looking clothing that lasts and lasts with no signs of wear. Was on a week stay on IOW first half of April this year and dropped the Cowes FatFace store to be greeted by a couple of very friendl... Leggi di più
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I ordered a coat online and was lovely but too big ,I ordered a smaller size & took my return to Next store,whole experience was very good & simple. Fatface has always been a big part of my wardrobe!... Leggi di più
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Fat Face website is easy to navigate from finding your item, select delivery to store. payment is easy with PayPal. confirmation was quick, received aemail when ready to pick up. 1 Happy customer
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
126 High Street, PO31 7AY, Cowes, Hampshire, Regno Unito
- 01983 281516
4,6
Eccellente
75 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
nice staff at Cowes, could do with a bigger shop
nice staff at Cowes, order arrived on time
1 agosto 2024
Risposta di FatFace - COWES
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We will be sure to pass your feedback on.
We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Great quality fashion
Great quality fashion
Polite and helpful customer service in store
9 agosto 2024
Risposta di FatFace - COWES
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great service
Great service, quick and easy to order and pick up. Really pleased with the products
24 luglio 2024
Risposta di FatFace - COWES
Good afternoon Jo,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to return oversized shorts
Easy to return oversized shorts, and ordered whilst in store replacements, that fit perfectly.
8 luglio 2024
Risposta di FatFace - COWES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect
Perfect .
More clothes like this please . Flattering , smart casual , not run of the mill .
Bought first one in red in Chichester . Had a navy one sent to cowes
8 luglio 2024
Risposta di FatFace - COWES
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great selection and friendly and helpful staff.
It’s great to have a Fat Face shop on the High Street in Cowes. It may not be the biggest shop in the world, but they seem to be able to stock everything you might wish to buy. There’s always a relaxed vibe in the High Street and the staff are always friendly and helpful
29 giugno 2024
Non scritta su invito
Risposta di FatFace - COWES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you enjoyed your recent visit to our Cowes store and that you found the crew to be so helpful and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Risposta di FatFace - COWES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Cowes store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
lovely lovely top
10 maggio 2024
Risposta di FatFace - COWES
Good afternoon, Agata.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
All new for spring and summer
Lovely new clothes for spring and summer and a 20% discount on some items. Very happy with that. Lovely, friendly staff at the Cowes branch on the Isle of Wight. My dog loves visiting!
19 marzo 2024
Risposta di FatFace - COWES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you are happy with your purchases!
We look forward to welcoming you, and your dog, back soon.
Take care. -GM
For the first time I had my order…
For the first time I had my order delivered to the local Fatface shop. I’ll certainly do it again. The staff are friendly offering me the chance to try the jeans on in the shop. As I had already bought one pair and knew they fitted perfectly I did not need to use that service but what a change to most shops.
12 febbraio 2024
Risposta di FatFace - COWES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Great shop and staff
Shop was open on a Sunday! For me, that's really helpful. The staff were friendly, welcoming and had a sense of humour.
9 febbraio 2024
Risposta di FatFace - COWES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The perfect Dry Robe
I've been looking at the Dry Robe for a while.
Then I saw it in the Sale so decided to treat myself. I've not warm it yet but know it will be perfect for driving home from the beach after having a swim plenty of room to change underneath if I want to plenty of inside pockets for car keys etc. perfect.
2 gennaio 2024
Risposta di FatFace - COWES
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went to pick up an order
I went to pick up an order. Served immediately, really friendly staff
12 dicembre 2023
Risposta di FatFace - COWES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
A lovely jumper delivered to our local…
A lovely jumper delivered to our local store in time. I am sure the birthday girl will love her Felicity Fox, - she is lucky as there was only one left in her size!
The store in Cowes, Isle of Wight is very nice, our girls love it.
Especially "thank you" to Sue, a Xmas temp assistance, so friendly and helpful!
8 dicembre 2023
Non scritta su invito
Risposta di FatFace - COWES
Good afternoon, Anya.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cowes store.
Take care, JB
I was in a bit of a hurry and got…
I was in a bit of a hurry and got confused, but the assistant was lovely as I took my order before she was ready - sorry.
1 dicembre 2023
Risposta di FatFace - COWES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent friendly service polite staff
21 novembre 2023
Non scritta su invito
Risposta di FatFace - COWES
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy shopping experience.
Easy to use website. Great quality clothes. Click & Collect is great. I can order and pay on the website and then collect from our local store. The staff are great.
30 ottobre 2023
Risposta di FatFace - COWES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service!
Great service!
Item I ordered arrived quickly.
The member of staff who served me was friendly & helpful.
26 ottobre 2023
Risposta di FatFace - COWES
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Risposta di FatFace - COWES
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Ordering & delivery to store v gd as…
Ordering & delivery to store v gd as was return.
Disappointed dress was not as described - long - I would expect below knee.
21 ottobre 2023
Risposta di FatFace - COWES
Good Morning Helen,
Thank you for your feedback. I am sorry to hear that this dress was not quite right for you on this occasion, but we hope you enjoy shopping with us going forward. Take care - KS
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