Because the item I wanted wasn’t available in my size.I ordered a linen top/ blouse from the store nearest me (15miles approx) I placed the Order on a Monday and gave my phone number and email address... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order online straight forward collection. Nice quality love pockets and even better to have it at sale price. Professional kind and helpful staff
L'azienda ha risposto
Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
L'azienda ha risposto
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Regno Unito
- 01446 771943
4,4
Eccellente
93 recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and easy to order online
Quick and easy to order online.
Happy with purchase.
Helpful staff when visited store to collect item.
31 gennaio 2024
Risposta di FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - COWBRIDGE
Hello Richard
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - COWBRIDGE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - COWBRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Cowbridge store. I hope you continue to have a great shopping experience with us.
All the best, MM
Risposta di FatFace - COWBRIDGE
Good afternoon, Cecelia.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments. We look forward to you shopping with us again soon at our Cowbridge store.
Take care, JB
Risposta di FatFace - COWBRIDGE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
A great Service
It was a quick and efficient service from ordering online to being notified that the order was in store. Then the customer service in store was perfect!
13 novembre 2023
Risposta di FatFace - COWBRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited your store in Cowbridge.
Visited your store in Cowbridge.
Great items in the store. Really great layout. Excellent staff.
4 novembre 2023
Non scritta su invito
Risposta di FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quality service for quality goods
The ease of ordering online and collection from my nearest FatFace outlet
Staff were friendly and helpful
25 ottobre 2023
Risposta di FatFace - COWBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great quality clothing and service.
19 ottobre 2023
Risposta di FatFace - COWBRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Free collection at store
I bought online in the sale and chose to pick up at the Fatface shop. Efficient and polite service with no charge for the collection.
19 ottobre 2023
Risposta di FatFace - COWBRIDGE
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Waited for ages for my ‘size’ to be…
Waited for ages for my ‘size’ to be available, snapped up a bargain in sale!
7 agosto 2023
Risposta di FatFace - COWBRIDGE
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Risposta di FatFace - COWBRIDGE
Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Mature lady wants to look trendy
Ordering and collecting my order went very well ordered a similar top before and it fitted perfectly, however this time sleeves too long and slimmer fit. I have kept it as I love the style but not so comfortable.
22 luglio 2023
Risposta di FatFace - COWBRIDGE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. I'll be sure to pass your feedback on regarding the fit of the item, too. Have a great day! - LB
I love Fat Face clothes
I love Fat Face clothes. The design and style of clothes are very flattering. The quality of clothes is excellent and they always wash well and last years. Excellent service in store and with customer service. Reliable and prompt delivery service and easy to return any items in store.
16 luglio 2023
Risposta di FatFace - COWBRIDGE
Hi Cal
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with my purchase
Very happy with my purchase, sizing is a key element with you guys, delivery is always so prompt.
9 luglio 2023
Risposta di FatFace - COWBRIDGE
Good afternoon, Mairead
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lovely staff,so helpful for advice and…
Lovely staff,so helpful for advice and styling . Ended up buying more than I'd planned.
27 giugno 2023
Risposta di FatFace - COWBRIDGE
Hello Claire
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Risposta di FatFace - COWBRIDGE
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Recently bought Sway Slim jeans in size…
Recently bought Sway Slim jeans in size 12. Too big and denim stiff. Previously had same style in 10 but this year’s stock seems smaller.
Cowbridge staff very pleasant and helpful with return. I will look for your navy lightweight cotton jeans instead. Have had many good quality clothes from Fat Face and will continue to shop there.
10 maggio 2023
Risposta di FatFace - COWBRIDGE
Thank you for taking the time to leave your feedback.
I am so sorry to learn that the quality was not quite right for you. We will escalate your feedback regarding the material of our garments to tech department for review. However, we're pleased your are satisfied with our service.
Take care,
SK
Really helpful staff when I needed to…
Really helpful staff when I needed to order something in a different size.
12 aprile 2023
Risposta di FatFace - COWBRIDGE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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