Because the item I wanted wasn’t available in my size.I ordered a linen top/ blouse from the store nearest me (15miles approx) I placed the Order on a Monday and gave my phone number and email address... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order online straight forward collection. Nice quality love pockets and even better to have it at sale price. Professional kind and helpful staff
L'azienda ha risposto
Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
L'azienda ha risposto
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Regno Unito
- 01446 771943
4,6
Eccellente
92 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great experience in the Cowbridge…
Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more personal touch applied to the customer service.
18 luglio 2025
Non scritta su invito
Risposta di FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cowbridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Excellent service quick delivery and…
Excellent service quick delivery and Excellent quality clothes
7 luglio 2025
Risposta di FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always helpful & friendly
1 luglio 2025
Risposta di FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service and quality items
Items arrived quickly at store. I was emailed upon arrival. The staff had my goods ready for me when I arrived.
Really happy with all of my items. All excellent quality and exactly as described 😊
17 giugno 2025
Risposta di FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Lovely, comfortable top in an eye-catching bright blue shade
Prompt delivery to store. Lovely bright blue top in soft jersey material. Item true to size.
29 aprile 2025
Risposta di FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jeans
Loving the jeans have actually found a style that fits nice. Just ordered my second pair different colour.
25 marzo 2025
Risposta di FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
The jean fabric was too thick
The jean fabric was too thick. I could not do the waistband button up. The size was correct.
5 marzo 2025
Risposta di FatFace - COWBRIDGE
Hello John,
Thank you for your review.
I am sorry your recent order wasn't what you'd hoped for, but we appreciate your feedback.
Take care, CT
Yes placed an order and delivered to Cowbridge shop.
Yes placed an order and it was delivered to Cowbridge shop. It’s a Xmas pressie,
2 dicembre 2024
Risposta di FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great quality products
great quality products, good delivery service and convenient collection if preferred.
2 dicembre 2024
Risposta di FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store were very accommodating and let me collect my package rather than having to go back. So grateful to them.
13 agosto 2024
Risposta di FatFace - COWBRIDGE
Good afternoon Alison,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Risposta di FatFace - COWBRIDGE
Hi Ann
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Very comfortable and warm jumper
Very comfortable and warm jumper. Good price and prompt delivery to our local Fat Face store who were very helpful.
23 aprile 2024
Risposta di FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased you have enjoyed using our Click and Collect order, and love your new Jumper!
Take care. -GM
I was impressed with the speed of…
I was impressed with the speed of delivery time well below the time informed. The quality of the garnent was excellent
24 aprile 2024
Risposta di FatFace - COWBRIDGE
Hi Patrick,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Easy click and collect from local shop…
Easy click and collect from local shop and staff helpful and friendly. Very pleased with top ordered.
17 aprile 2024
Risposta di FatFace - COWBRIDGE
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Friendly and helpful staff.
Friendly and helpful staff.
Quality clothing and always new styles.
2 aprile 2024
Risposta di FatFace - COWBRIDGE
Hi Ruth, thanks for taking the time to leave a review! It's great to hear such lovely words about our Cowbridge store. We'd love to know how we can improve for five stars next time! Take care, CD
Shop is well laid out and staff are…
Shop is well laid out and staff are always accommodating.
3 aprile 2024
Non scritta su invito
Risposta di FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Online purchase as item was not…
Online purchase as item was not available in my local store. I collected the item from them and the service was excellent as always. So lucky to have a store close by with such lovely staff
9 febbraio 2024
Risposta di FatFace - COWBRIDGE
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order online
Quick and easy to order online.
Happy with purchase.
Helpful staff when visited store to collect item.
31 gennaio 2024
Risposta di FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.