Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... Leggi di più
L'azienda ha risposto
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... Leggi di più
L'azienda ha risposto
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
2/3 Trinity Street, CO1 1JN, Colchester, Essex, Regno Unito
- 01206 761472
4,8
Eccellente
146 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always happy with Fatface
As always the quality of clothes purchased was very good. Never been disappointed with Fat face. Prompt delivery.
25 novembre 2024
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff in local shop (Colchester,Essex)
Helpful staff in local shop and great range of mens clothes
13 ottobre 2024
Risposta di FatFace - COLCHESTER
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always easy to order and collect from…
Always easy to order and collect from store. Staff are really friendly and helpful.
16 agosto 2024
Risposta di FatFace - COLCHESTER
Good morning Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No quibble returns .
Although the pyjamas didn't fit me well, they were beautiful. Returning them to the shop was easy.
15 agosto 2024
Risposta di FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Qick online delivery
Qick online delivery, easy returns and no quibble returning in store and staffreally helpful
14 agosto 2024
Risposta di FatFace - COLCHESTER
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Risposta di FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Beautiful clothes and easy to buy…
Beautiful clothes and easy to buy online, particularly handy if you see something you love in store and need a different size than in stock.
23 luglio 2024
Risposta di FatFace - COLCHESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful and welcoming staff in…
Very helpful and welcoming staff in Colchester fatface shop where I collected my dress. I asked if they minded if I tried it on in the fitting room, which was fine. Dress is lovely, the right weight of fabric and hangs nicely.
27 luglio 2024
Risposta di FatFace - COLCHESTER
Hi Anne
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Risposta di FatFace - COLCHESTER
Hello Catriona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - COLCHESTER
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Colchester staff always friendly- nice…
Colchester staff always friendly- nice to see the same staff that now know me! Nice website, quick delivery.
17 giugno 2024
Risposta di FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Risposta di FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great customer service
The customer service was very good - both people I spoke to were friendly and helpful.
23 giugno 2024
Risposta di FatFace - COLCHESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly and efficient
16 giugno 2024
Risposta di FatFace - COLCHESTER
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Colchester store to be so friendly and efficient. I hope you continue your visits with us.
All the best, MM
Stylish service
Great product, free delivery and returns to shop and excellent friendly service.
19 giugno 2024
Risposta di FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Free delivery to there store
Free delivery to there store. Great option. Shorts a great too.
5 giugno 2024
Risposta di FatFace - COLCHESTER
Hello Kevin,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new shorts!
Have a great day!
Take care, ED
Risposta di FatFace - COLCHESTER
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have received great service instore. We hope you love your order!
Take care. -GM
Always easy to order online and in…
Always easy to order online and in store. Staff always very helpful. I had to exchange my items for a different size and it was no problem whatsoever. Very happy customer.
22 marzo 2024
Risposta di FatFace - COLCHESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great pair of jeans and great service
Great pair of jeans, two of them, and a lot of help from the shop in Colchester, getting the right size online.
13 febbraio 2024
Risposta di FatFace - COLCHESTER
Hello TIm
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very polite swift delivery love…
Staff very polite swift delivery love buying clothes and shoes at Fatface
3 febbraio 2024
Risposta di FatFace - COLCHESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a great experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.