Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
L'azienda ha risposto
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Scopri cosa dicono le persone
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... Leggi di più
L'azienda ha risposto
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... Leggi di più
L'azienda ha risposto
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
2/3 Trinity Street, CO1 1JN, Colchester, Essex, Regno Unito
- 01206 761472
4,8
Eccellente
146 recensioni
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Le persone hanno visualizzato anche
Ease of web site
Ease of web site, selection of items, value for money and quality . Informative and friendly staff
8 settembre 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always happy with my FatFace purchases…
Always happy with my FatFace purchases tho I usually only buy in the sale as a bit too expensive for me otherwise.
I buy on line and collect from store. Service from shop staff is always excellent
29 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order was well packaged kept me well…
My order was well packaged kept me well informed about my order and my order came quickly.
20 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was very easy to order and I was…
It was very easy to order and I was kept in touch with my order and was told when to collect it
15 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order,
Easy to order,ready at the shop when they said it would be really pleased.
Statically helpful,know is now as we are in the shop will all the time 😀
11 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery driver who collected my parcel…
Delivery driver who collected my parcel was very pleasant.
15 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to use great service very helpful…
Easy to use great service very helpful shop staff
12 agosto 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I really like the cuffed trousers they…
I really like the cuffed trousers they are really nice and comfortable and I like the colour and fat face is my favourite shop for clothes thank you very much from Morag Gibbons
30 maggio 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from start to finish
Great service from start to finish, the website was easy to use and the customer service on collection was above perfect.
11 maggio 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely colour and fabric
Lovely colour and fabric.
Can be worn on its own or as a jacket.
True to size
3 maggio 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Good experience. Kept one item took one back. Refund processed quickly. No complaints.
30 marzo 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service!
Easy ordering online and my order was delivered to my local Fat Face shop . Excellent communication as to when my order was ready for collection.
Jumper was as expected . Lovely colour and good quality .
Staff always lovely in my local store .
10 febbraio 2025
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Even though i love shopping at Fatface…
Even though i love shopping at Fatface i am left very disappointed by the customer service.
I was promised an email to rectify an old voucher i have that would be repleced and 2 weeks later still waiting for my communication from customer services.......I will not call help line again as was waiting for over an hour with no joy..!!!!
Come on Fatface get your Customer Service up to scratch with your stores!!!
31 gennaio 2025
Non scritta su invito
Risposta di FatFace - COLCHESTER
Good afternoon, thank you for taking the time to leave your review.
I am sorry to hear that you are awaiting a response from our team. Unfortunately you haven't left an email address against your review, so I am unable to get in touch with you to help resolve this. I have therefore requested your contact details via Trustpilot. Thank you, LE
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the jumper
Love the jumper, great design and quality. Unfortunately the order was due in the store on Tuesday and was 2 days late, which was inconvenient. However, it was not the fault of the staff in store who were helpful and apologetic.
8 dicembre 2024
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always has amazing clothing & gifts…
Always has amazing clothing & gifts with great quality style and price :)
4 dicembre 2024
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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