The staff are always helpful. My ordering experience has also been great. I like the quality of the materials you use. I shop in Rhosneigr and Chester and my positive experiences have been equally... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic service with Chester stylists Debbie today, knew what I needed - it wasn’t planned but I was pleased with her recommendation. Kind and patient service. Thank you
L'azienda ha risposto
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... Leggi di più
L'azienda ha risposto
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Regno Unito
- 01244 311486
4,9
Eccellente
237 recensioni
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Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recieved my goods in store promptly.
I recieved my goods in store promptly.
The staff were very helpful
2 luglio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An inviting store.
So good to shop in store on a visit to Chester. Multiple sizes available in my preferred tops so able to find the best fit. Bought three tops in two different sizes so the shop experience was easier than choosing which size might fit as I have to do online. Excellent sized fitting rooms.
Staff were on hand to help and most friendly.
A most pleasant store with an inviting layout.
26 giugno 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always polite and helpful
Staff are always polite and helpful, I really like the rustic shop decor, it's very pleasant and makes Fatface different to other 'plain' brands.
Clothes are appealing and nicely made.
1 luglio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product.
Really like the shirt I bought but a bit disappointed that the Chinos were unavailable in shop and online.
2 giugno 2025
Risposta di FatFace - CHESTER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a great service thank you 😊
1 giugno 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfort, quality and femininity
I have been a FatFace customer for about two and a half years. Since then I have noticed that the clothes in my closet are from there. They are well made, feminine, comfortable and of good quality. I have had a few disappointments that left me quite disappointed because I became attached to the clothes and had to get rid of them. But overall my trust and loyalty have only grown over time.
17 maggio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
Amy was so helpful I’d made a mistake with a voucher I had and nothing was too much trouble.
20 maggio 2025
Non scritta su invito
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Variety of great clothes
The items of clothing are well made and the staff are
always helpful. I find that I fit into one size smaller and
I know this will fit when buying Fatface clothes.
11 maggio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient service and the tops I…
Very efficient service and the tops I bought are really good quality
4 maggio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Found the perfect item … denim top with added bonus of being in the sale. Delivered to my local store. I was kept up to date with delivery progress. Friendly staff in the Chester store when I collected.
5 maggio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good selection and reasonably priced
Good selection of reasonably priced clothes for both men and women. Good fit and a range of lengths although a shorter length option in the midi dresses would be helpful.
Friendly customer service
15 aprile 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good experience very nice staff…
Very good experience very nice staff and helpful.
13 aprile 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The girls were really helpful and…
The girls were really helpful and patient with my purchases and exchanges. My kids had an area to go and colour whilst I looked around the shop, which is handy and the staff ever suggested places to take my children too......The ice creams were amazing too thank you
26 marzo 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love the quality of the clothing is…
Love the quality of the clothing is amazing would highly recommend this
10 febbraio 2025
Risposta di FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely purchase and excellent customer service
Lovely purchase, excellent customer service and communication. Thank you
23 dicembre 2024
Risposta di FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on 2 of December for the 8th…
Ordered on 2 of December for the 8th told it would be delivered on the 18th then after that had to cancel and reorder then sent to next store not fatface
13 dicembre 2024
Risposta di FatFace - CHESTER 2
Hello Keith
Thank you for taking the time to leave your review. I am sorry to hear that you have had a poor delivery experience, I can understand your frustration. I will be sure to pass this to our warehouse for their attention.
Take care, LE
A stress-free shopping experience.
After ordering I was kept informed when my parcel was delivered to the shop and given ten days to collect it.
The girl in the store was very pleasant, efficient and quickly found the item.
However I could have done with more options for a home delivery, as I was only offered one date which was not convenient.
8 dicembre 2024
Risposta di FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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