I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Scopri cosa dicono le persone
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Leggi di più
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I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Leggi di più
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Leggi di più
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Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Regno Unito
- 02082 904457
4,7
Eccellente
242 recensioni
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Great service
Great service. I needed to exchange my purchase for a larger size. Exchange was made without any fuss, I was well informed by the ‘Fatface’ team and advised when I could collect my purchase. Very good all round service, combined with great pricing. 5star
5 marzo 2026
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous jumper
Gorgeous jumper and in the sale as well!
Click and collected for free and arrived when it should have.
Great service.
12 febbraio 2026
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Not really loose enough to wear in bed... more to wear in the house maybe?
Have to return as whist a small, not loose enough for bed wear. Thus because my town is shop dead, I have to return to Bromley to return and buy a size up but cannot do that as size up now gone in sale. Overall, big waste of time really. Did like them though.
31 gennaio 2026
Risposta di FatFace - BROMLEY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Glades. Bromley.
I was served by Kirsty in Bromley Glades.
It was an absolute joy being served by her. Knowledgeable, polite, a cheery good morning, helpful and really smiley.
29 gennaio 2026
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Forthcoming Gifts
Good communication and quick delivery to store. Items purchased are presents not yet given so cannot comment on items.
5 gennaio 2026
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to Swap a product
6 gennaio 2026
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Catherine, Bromley Fatface, kent.
Catherine was very helpful, pleasant and understanding when I telephoned the store. She listened to my concerns and was supportive and informative. Later, when I went into the store, she continued to deliver excellent customer care. The manager was also very open and honest. I will certainly continue to shop at Fatface in the future. Thank you!
3 gennaio 2026
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering and easy collection
12 dicembre 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was easy to return the purchase as it…
Was easy to return the purchase as it was wrong size.
1 novembre 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice shorts bought online in the…
Very nice shorts bought online in the sale, picked up in store from very pleasant, helpful staff, good sizing
6 ottobre 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff have been always friendly
The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers.
Keep going Fatface with consistency and your hardworking staff. They are all truly appreciated. A special thank you to the Bromley staff.
You're amazing!
19 settembre 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with Fatface clothes…
Very pleased with Fatface clothes unfortunately as soon as sales start not much left in my size 8 . Love the quality and the fit . Staffs @ Bromley stores very pleasant and very helpful and patience . Please bring back the joycelene collection . ♥️♥️♥️
8 settembre 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
You have great customer service
You have great customer service. I found them very polite, helpful and very welcoming.
18 agosto 2025
Risposta di FatFace - BROMLEY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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