Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Leggi di più
L'azienda ha risposto
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Leggi di più
L'azienda ha risposto
I went for a store collection, the service from the team was superb, the chinos were a great fit, and the refund.( I had two sizes) was swiftly taken care of, at all times communication was great.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Regno Unito
- 01746 769065
4,9
Eccellente
145 recensioni
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Le persone hanno visualizzato anche
Pick up
Ability to pick up goods from nearest store, really useful .Easy, uncomplicated way to pick up .
13 agosto 2023
Risposta di FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your Click and Collect shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care SK
Great quality & customer service
12 agosto 2023
Risposta di FatFace - BRIDGNORTH
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
A great store
Staff always helpful and cheerful it is a pleasure to shop in the Bridgnorth store. Good quality clothes at a fair price,
11 agosto 2023
Risposta di FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quick and easy experience!
23 luglio 2023
Risposta di FatFace - BRIDGNORTH
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Staff very helpful
4 giugno 2023
Risposta di FatFace - BRIDGNORTH
Hi Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BRIDGNORTH
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. Your wonderful comments will be shared with our amazing team in store, and we look forward to seeing you again soon! - RS
Lovely and friendly sales team and so…
Lovely and friendly sales team and so happy with my leather rucksack, team even wished me happy birthday.
23 maggio 2023
Risposta di FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Risposta di FatFace - BRIDGNORTH
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Risposta di FatFace - BRIDGNORTH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
Ordered online for an instore pick…
Ordered online for an instore pick up.....Was asked to bring in personal id when in fact when I got to the store they just wanted proof of the order number.
8 maggio 2023
Risposta di FatFace - BRIDGNORTH
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service.
Have a lovely day!
Take care, SK
Returns Policy
So handy being able to collect my item (padded bucket hat) from a local Fat Face store. No p&p to pay. Their returns policy, had I needed it, couldnt have been simpler.. Inside the package was a self addressed envelope with postage free of charge.
6 maggio 2023
Risposta di FatFace - BRIDGNORTH
Hi Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Risposta di FatFace - BRIDGNORTH
Hello Amrik, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
The staff at Bridgnorth are wonderful
The staff at Bridgnorth are wonderful. A business is not just about the quality of a product but the people within an organisation. Both go above and beyond.
19 aprile 2023
Risposta di FatFace - BRIDGNORTH
Hello Maureen, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day - KS
I can't fault anything,ordering was…
I can't fault anything,ordering was easy and delivery was quick so thank you for the good experience
19 aprile 2023
Risposta di FatFace - BRIDGNORTH
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Great service and quality clothing
Great service and quality of clothing is superb. My order was delivered to Bridgnorth store. Staff are always helpful and polite.
17 aprile 2023
Risposta di FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, BP
Risposta di FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Flora Abstract stripe top
The item I ordered online & collected from the store was too big but staff in the shop reordered the item with free delivery to my home. Staff were very helpful & delivery was quick & efficient.
13 aprile 2023
Risposta di FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Easy to order quick delivery
13 aprile 2023
Risposta di FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I had my parcel delivered to store
I had my parcel delivered to store, I traveled the 12+ miles to Bridgnorth collected my parcel & returned home.
Where I then opened my my parcel only to find what I had ordered wasn’t in the bag. I had ordered a dress & what was in my package was a top in a size 12 nothing like what I was expecting.
Extremely disappointed.
** I then made a return journey, shop staff very polite & helpful**
but still needed to return via post office 🙁
29 marzo 2023
Risposta di FatFace - BRIDGNORTH
Hello Julie, I am so sorry to hear that this has happened and I have contacted you directly regarding this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience.
Take care - KS
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