I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
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I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... Leggi di più
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I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Regno Unito
- 01482 880039
4,7
Eccellente
194 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly, helpful staff
The Sales Assistant was so helpful and knowledgeable when I was trying to find the perfect jeans. Only moan is that it was too hot in the shop!
31 gennaio 2024
Risposta di FatFace - BEVERLEY
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love FatFace
I love shopping at Fatface . The clothes are always my kind of fashion and good quality. Staff are always friendly and helpful
18 gennaio 2024
Risposta di FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear your feedback on your purchases, and that you have had such lovely experiences at one of our stores.
We hope you love your purchases and look forward to welcoming you back soon.
Take care. -GM
Delivered on time and the delivery man…
Delivered on time and the delivery man was really polite and friendly
Returned 2 items and the shop assistant was really good
Couldn’t fault the service
17 gennaio 2024
Risposta di FatFace - BEVERLEY
Good Afternoon Kerry,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great clothes
Great clothes, last for ages and really comfy. Staff always friendly at the Beverley shop and willing to help.
3 gennaio 2024
Risposta di FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - BEVERLEY
Hi Elizabeth,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff are friendly and helpful
Staff are friendly and helpful. We can take our dogs in and they are given treats which is lovely. The clothes are made well and fit well. I only wish the store in Beverley was a little larger so we could have a larger variety. However - I also buy online
8 gennaio 2024
Risposta di FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Our store crew love meeting your furry friends! We hope you love your purchase and look forward to welcoming you back soon. Please note we will pass your feedback to the appropriate department.
Take care, LC.
Speedy delivery well packaged garments…
Speedy delivery well packaged garments excellent quality and true to size
Beverly store excellent customer service , lovely well presented store
2 gennaio 2024
Risposta di FatFace - BEVERLEY
Hi Alison,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great service at Beverley Store with…
Great service at Beverley Store with fantastic helpful assistants nothing is too much trouble ..and love the quality of the clothes
2 gennaio 2024
Risposta di FatFace - BEVERLEY
Hello Sherry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great no worries
29 dicembre 2023
Risposta di FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you have no worries when shopping with us and I hope you continue to enjoy your experience with us both in store and online.
All the best, MM
Lovely clothes
Lovely clothes, lovely shops, smashing service, shopping in the sale rocks
29 dicembre 2023
Risposta di FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Beverley store. I will be sure to pass on your comments to the team.
All the best, MM
Helpful staff and great jumper
20 dicembre 2023
Risposta di FatFace - BEVERLEY
Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service at its best
I ordered on line which came very quickly but had to return some items to the store in Beverley and the staff was so helpful and friendly. Very efficient.
18 dicembre 2023
Risposta di FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Beverley store to be so friendly and helpful. I will be sure to pass on your comments to the team.
All the best, MM
Lightweight dress
Lightweight dress. Good style. Red glitter throughout - not as expected, so I sent it back. I thought it would be navy with silver glitter. Ordered online. Friendly staff when I collected it.
2 dicembre 2023
Risposta di FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Risposta di FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy ordering on line
Easy ordering on line. Chose to pick up from local store. Item was delivered within time stated. Collection from store was smooth & uncomplicated. Store staff cheerful & efficient
21 novembre 2023
Risposta di FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fabulous little coat
Fabulous little coat. My daughter loves it. I love the colours and quality of materials used. Always on trend and stylish. I guess that's why we keep coming back. Washes well and always looks gorgeous on. Fabulous 👌
22 novembre 2023
Risposta di FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasant staff when collected parcel
Pleasant staff when collected parcel. No problems
25 novembre 2023
Risposta di FatFace - BEVERLEY
Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely quality
First time I have ordered from FatFace and I was very pleased with the garments. They arrived quickly and the quality is very good.
24 novembre 2023
Risposta di FatFace - BEVERLEY
Good afternoon, Barbara.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Quality and good fit
24 novembre 2023
Risposta di FatFace - BEVERLEY
Good afternoon, David.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
No hassle order.
No hassle order which did not take long to arrive at my designated store. Very pleased with the goods at a reasonable price.
21 novembre 2023
Risposta di FatFace - BEVERLEY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
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