FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Leggi di più
L'azienda ha risposto
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Leggi di più
L'azienda ha risposto
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Regno Unito
- 01295 276241
4,8
Eccellente
176 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good quality shorts
Parcel arrived quickly, pleased with the goods. Purchased in sale, good quality linen shorts
28 agosto 2022
Risposta di FatFace - BANBURY
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
Very helpful and pleasant team
The team were extremely helpful and very nice. We were exchanging sale items bought on line and they did this without fuss. We went on to buy several other items as a result.
27 agosto 2022
Risposta di FatFace - BANBURY
Hi Sandra, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick delivery great style fantastic…
Quick delivery great style fantastic fit will use again
12 luglio 2022
Risposta di FatFace - BANBURY
Good Afternoon Carl
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
First Time Shop
This was the first time I have shopped at FatFace and I have found there clothing of good quality and the staff very helpful. I will certainly be shopping there again. Well done FatFace!
2 luglio 2022
Risposta di FatFace - BANBURY
Hi Lesley, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again! Take care, - ES
Excellent service as always
Excellent service as always. Top quality products and the lady that served us was helpful and engaging. One of my favourite shops. Service is always a 10/10.
30 giugno 2022
Non scritta su invito
Risposta di FatFace - BANBURY
Good afternoon, Sarah
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at Banbury.
Take care, JB
Excellent Service
Excellent Service on both delivery and return in store.
Unfortunately goods ordered were not suitable but staff were excellent.
14 giugno 2022
Risposta di FatFace - BANBURY
Good afternoon Angela,
I am so happy to read what a positive experience you had in the Banbury store and online. What a shame that the order was not suitable on this occasion but we look forward to you shopping with us again soon : DW
Risposta di FatFace - BANBURY
Good afternoon Francoise,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
Chesham Girlfriend Jeans
I bought these jeans in store. Assistant was really helpful. Lovely jeans. A great fit and wash well.
18 aprile 2022
Risposta di FatFace - BANBURY
Good morning Helen
I am so happy to read what a positive experience you had in the Banbury store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Good friendly store
Went to the banbury store and Jordan at the till was so polite and helpful.
9 aprile 2022
Non scritta su invito
Risposta di FatFace - BANBURY
Hi Lin, Thank you for your your review on the Banbury Store - this is great to hear! Take care, LE
Amazing service from Harriet
Amazing service from Harriet. Purchased a coat at an alternative store, Banbury store processed return with no problems and ordered a new one online for me. Unfortunately order was cancelled due to an admin error and sold out however Harriet traced me a new one and went out of her way to have it shipped to Banbury despite almost everywhere being out of stock. Above and beyond customer service. Thank you Harriet I was warm and snuggley in the recent snow thanks to you!
5 aprile 2022
Non scritta su invito
Risposta di FatFace - BANBURY
Hi Kirsty, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again!
Have a great day! - ES
Fatface customer service is always…
Fatface customer service is always brilliant and their products are beautifully made
5 aprile 2022
Risposta di FatFace - BANBURY
Hi Vanessa, Thank you for your 5* review on our Banbury store. This is so wonderful to hear. Take care, LE
Womenswear/blue check shirt
Ordered in store, staff very helpful and friendly, swift delivery, good fit, very happy with my purchase. Thank you FatFace.
3 aprile 2022
Risposta di FatFace - BANBURY
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Banbury store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
The jumper is beautiful in colour and…
The jumper is beautiful in colour and quality. I purchased this in the sale, otherwise the price would have normally put me off buying it. Absolutely love it.
Delivery was also really quick.
11 marzo 2022
Risposta di FatFace - BANBURY
Hi Sallie,
Thank you for the review, It's a great feeling when you can grab a bargain. I am so pleased to hear that you love it so much and that it arrived so quickly. Take care, LM
Risposta di FatFace - BANBURY
...Good Review. Thank you Richard, we really appreciate it.
Have a great weekend
MJ
Thank you fat face for your good…
Thank you fat face for your good service. The handbag 👜 was just what I needed. Lovely soft good quality leather.
28 febbraio 2022
Risposta di FatFace - BANBURY
Hi Lin,
Thank you for your review.
I'm really pleased that you are loving your bag and are happy with the service you received. We hope you continue to have great shopping experiences with us.
Have a great day!
JH
Great customer service from a lovely…extremely Happy
Great customer service from a lovely young Man.
I had 3 items to return that I’d had for about 6 weeks(as I paid by Klarna) and I was worried it was too late to return them but it was absolutely fine and sorted and a full refund given.
I use FatFace regularly as the clothes really are great quality and last years. Always great service!
29 gennaio 2022
Risposta di FatFace - BANBURY
Hi Denise,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and that we were able to sort your returns quickly and easily! We hope you enjoy your new purchases.
Have a great day!
Thanks again, JH
Never disappointed
I have always found Fat Face to have great quality clothes. I am never disappointed. Their customer service team is great too. Would highly recommend.
29 gennaio 2022
Risposta di FatFace - BANBURY
Thank you for your review our Customer service team and Banbury store will be delighted to read your comments CP
Great design and quality of fabric
Great design and quality of fabric. Lovely range for my girls. So much better than Next these days!
28 gennaio 2022
Risposta di FatFace - BANBURY
Good afternoon :)
Thank you so much for your kind words, I am so pleased that you love the design and quality of the fabric.
Have a lovely day- DW
Lovely shopping experience
Popped into your Banbury store this morning to have a look at sale items. I was served by Georgina She was so pleasant and really helpful in locating items that I was looking for. Really felt valued as a customer. Lovely shopping experience
29 dicembre 2021
Non scritta su invito
Risposta di FatFace - BANBURY
Good afternoon
I am so happy to read what a positive experience you had in the Banbury store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely afternoon - DW
Above and beyond …
Amanda the lady who served me went above and beyond, only a couple of my gift cards scanned through as having any credit on them ,this was due to them being old style gift cards from a supermarket. Amanda manually typed them in and they all held a monetary value.
28 dicembre 2021
Non scritta su invito
Risposta di FatFace - BANBURY
Thank you for your 5 star review -CP
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.